Two-way sync
Changes in Rockset or Servicemax instantly reflect in both systems. No stale data, no manual imports.
Keep Rockset and Servicemax in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Whatever Servicemax is used for, it accumulates data the rest of the company wants to analyze, and that data usually sits behind an API rather than in the warehouse. Building and babysitting an extraction pipeline is the tax most teams pay for it.
Stacksync syncs Work Orders, Work Details, Installed Products, Service Contracts from Servicemax into tables in Rockset continuously, handling schema, rate limits, and retries. Because the sync is bi-directional, results computed in Rockset can also be written back into fields in Servicemax where the tool can use them.
Segments, scores, or reference values computed in Rockset sync back onto records in Servicemax, putting analysis where the work happens.
A continuously synced copy in Rockset preserves a queryable record even as data ages out of Servicemax or gets changed inside it.
Records and events from Servicemax land in Rockset as queryable tables, current within seconds and ready to join with the rest of the warehouse.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Rockset objects | Servicemax objects | How this pairing syncs | |
|---|---|---|---|
| Virtual Instances Isolated compute units that separate ingest from query workloads. | Work Orders SVMXC__Service_Order__c; the core field-service job record for install, repair, and maintenance; synced two-way with databases and pushed to ERPs at close. | Virtual Instances is specific to Rockset and Work Orders to Servicemax — each maps to any object or custom field on the other side. | |
| Collections Schemaless document containers that ingested and synced records land in. | Work Details SVMXC__Service_Order_Line__c; line items on a Work Order for labor, parts used, and expenses; read out for billing or written back with usage. | Collections is specific to Rockset and Work Details to Servicemax — each maps to any object or custom field on the other side. | |
| Documents JSON records addressable by _id, written via the Write API in sync pipelines. | Installed Products SVMXC__Installed_Product__c; the installed-base asset record driving entitlement and service history; synced with asset and IoT databases. | Documents is specific to Rockset and Installed Products to Servicemax — each maps to any object or custom field on the other side. | |
| Workspaces Namespaces that group collections and query lambdas per team or environment. | Service Contracts SVMXC__Service_Contract__c; coverage and entitlement agreements; synced to warehouses for renewal, SLA, and warranty reporting. | Workspaces is specific to Rockset and Service Contracts to Servicemax — each maps to any object or custom field on the other side. | |
| Query Lambdas Named, parameterized SQL queries invoked over REST to read synced data. | Stock History SVMXC__Stock_History__c; append-only log of inventory transactions (RMA, shipment, parts receipt); read out for parts and inventory analytics. | Query Lambdas is specific to Rockset and Stock History to Servicemax — each maps to any object or custom field on the other side. | |
| Aliases Stable names that point at collections, used to swap datasets without changing queries. | Accounts Standard Salesforce Account; customer and site company records; synced two-way with CRM and database customer tables. | Aliases is specific to Rockset and Accounts to Servicemax — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionStacksync polls Rockset for changes on an incremental schedule, reading only records changed since the previous pass. Polling via SQL queries on timestamp fields.
DeliveryEach detected change is written to Servicemax through its API, with automatic retries and rate-limit backoff.
DetectionChanges in Servicemax are captured at the source via change data capture — no polling loop against its API. Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object.
DeliveryEach detected change is applied to Rockset as a row-level write, with types converted between the two schemas.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Rockset–Servicemax connection.
Changes in Rockset or Servicemax instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Rockset or Servicemax data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Rockset or Servicemax record.
Track your Rockset ⇄ Servicemax sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Rockset and Servicemax.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Rockset and Servicemax with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Rockset and Servicemax objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Rockset and Servicemax: authenticate both systems, choose the objects to sync (such as Rockset's Virtual Instances and Collections), map fields visually, and changes propagate both ways in milliseconds — no code required.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Rockset and Servicemax connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Rockset–Servicemax integration in-house.
Yes — Stacksync ships production-grade connectors for both Rockset and Servicemax. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
Change detection on Rockset: Polling via SQL queries on timestamp fields; ingestion-side change capture is handled by Rockset's managed source connectors. On Servicemax: Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object where enabled. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
On the Servicemax side: Work Orders, Work Details, Installed Products, Service Contracts, plus custom fields where Servicemax exposes them. On the Rockset side: Query Lambdas, Aliases, Integrations, Virtual Instances. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 507 integrations available for Rockset and Servicemax.