Real-time
Two-way sync
Changes in Onelogin or Zendesk instantly reflect in both systems. No stale data, no manual imports.
Security and identity ⇄ Business productivity
Onelogin to Zendesk integration — real-time, two-way sync
Keep Onelogin and Zendesk in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Onelogin and Zendesk
Keep the users, groups, and profile details that Zendesk and Onelogin share consistent in real time, so who can work in Zendesk always matches who your directory in Onelogin says belongs there.
Onelogin is where a company records who its people are: their accounts, the groups and roles they hold, and the attributes attached to each one. Zendesk is where a slice of those same people do their work, as agents, members, or seats, and every one of them needs a matching account with the right access. When a directory and a productivity tool are maintained by hand, someone added, moved, or offboarded in one becomes a stale entry in the other within the hour.
Stacksync syncs Ticket Forms, Tickets, Tickets Comments, Users in Zendesk with Mappings (mapping rules), Events, Authentication factors (MFA), Custom user fields in Onelogin bi-directionally and in real time. A user created, renamed, moved between groups, or deactivated in either system updates the matching record in the other within seconds, with field-level mapping and conflict resolution in place of CSV uploads and nightly IT batch jobs.
That matters most at the edges of employment. When both systems agree on who has an account, which groups they belong to, and whether they are still active, granting access on day one and revoking it on the last day stops being a manual checklist that trails the directory.
Common use cases
- 01 Sync tickets, users, and organizations into Postgres so support analytics run on SQL instead of repeated API pulls.
- 02 Write CRM account tier, owner, and renewal data onto Zendesk organizations and ticket fields so agents see context in the ticket.
- 03 Two-way sync Users between OneLogin and an HRIS or Postgres so new hires, attribute changes, and terminations provision and deprovision SSO accounts automatically.
- 04 Read the OneLogin Events audit log into a warehouse or SIEM for login analytics, access reviews, and SOC 2 audit evidence.
Common sync patterns
Provision access when someone joins
A user added to Onelogin, or moved into a group inside it, gets the matching account or membership created in Zendesk, so a new hire can start working without a separate setup ticket.
Close access when someone leaves
When a user is disabled or removed in Onelogin, their account in Zendesk is deactivated in step, so offboarding shuts down access everywhere instead of leaving a live login behind.
Keep profile attributes current
A person's name, email, department, manager, or phone number corrected in either system updates the other, so the productivity tool shows the same details the directory holds of record.
What you can sync between Onelogin and Zendesk
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Onelogin objects | Zendesk objects | How this pairing syncs | |
|---|---|---|---|
| Users User accounts (email, username, custom attributes, status, roles); full CRUD via the v2 Users API - create, update, delete, set password, lock/unlock, and add or remove role assignments. | Users End users and agents; matched to CRM contacts to keep requester data consistent. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Apps (app instances) Connected SAML/OIDC application configs on the account; create, update, delete, and assign to users and roles - the writable app catalog. | Organizations Company groupings for users; typically kept aligned with CRM accounts. | Apps (app instances) is specific to Onelogin and Organizations to Zendesk — each maps to any object or custom field on the other side. | |
| Groups Account groups used for mapping and reporting; listed and read through the API, which has no create or update endpoint, so groups are read-only. | Attachments Synced with incremental and full sync per the Stacksync docs. | Groups is specific to Onelogin and Attachments to Zendesk — each maps to any object or custom field on the other side. | |
| Mappings (mapping rules) Attribute-driven rules that assign roles and app access; full CRUD via the Mappings API, then reapplied across matching users. | Ticket Forms Synced with incremental and full sync per the Stacksync docs. | Mappings (mapping rules) is specific to Onelogin and Ticket Forms to Zendesk — each maps to any object or custom field on the other side. | |
| Events Audit log of every authentication and admin action; read-only, filtered by since/until, and pushed live through the Event Webhook. | Tickets The central work object; synced to databases for SLA and volume reporting or mirrored into engineering tools. | Events is specific to Onelogin and Tickets to Zendesk — each maps to any object or custom field on the other side. | |
| Authentication factors (MFA) Per-user registered MFA factors; enrolled, verified, and removed through the MFA API for lifecycle and security workflows. | Tickets Comments Synced with incremental and full sync per the Stacksync docs. | Authentication factors (MFA) is specific to Onelogin and Tickets Comments to Zendesk — each maps to any object or custom field on the other side. |
How changes propagate between Onelogin and Zendesk
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Onelogin Zendesk Sub-second propagation
DetectionOnelogin notifies Stacksync of record changes through webhook events. Event Webhook (Event Broadcaster) posts batches of Event objects to a registered endpoint in near real time.
DeliveryEach detected change is written to Zendesk through its API, with automatic retries and rate-limit backoff.
Zendesk Onelogin Sub-second propagation
DetectionZendesk notifies Stacksync of record changes through webhook events. Incremental export endpoints with cursor-based pagination, plus webhooks fired by triggers.
DeliveryEach detected change is written to Onelogin through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Onelogin: Account-level limit of 5,000 API calls per hour shared across all access tokens; responses carry X-RateLimit-Limit, X-RateLimit-Remaining, and X-RateLimit-Reset, over-limit calls return HTTP 429, and the count resets each hour. Paid plans can request an increase.
- Zendesk: Request limits vary by plan; incremental export endpoints have their own allowances.
What ships with Onelogin ⇄ Zendesk
Connect Onelogin and Zendesk for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Onelogin–Zendesk connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Onelogin or Zendesk data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Onelogin or Zendesk record.
Observability
Monitoring
Track your Onelogin ⇄ Zendesk sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Onelogin and Zendesk.
How the Onelogin and Zendesk connectors work
Onelogin
- Integration surface
- OneLogin API (REST, v1 and v2 resource endpoints on <subdomain>.onelogin.com) plus the Event Webhook (Event Broadcaster) for event delivery
- Authentication
- OAuth 2.0 client credentials - an admin generates an API credential pair (client_id + client_secret) in the OneLogin portal and exchanges it at POST /auth/oauth2/v2/token for a bearer access token sent on every call; each credential carries a scope (Manage all, Manage users, Read users, etc.) that governs read vs write.
- Change detection
- Event Webhook (Event Broadcaster) posts batches of Event objects to a registered endpoint in near real time; the Events API also supports polling with since/until time filters and pagination for historical backfill.
- Capabilities
- read · write · webhooks
- Rate limits
- Account-level limit of 5,000 API calls per hour shared across all access tokens; responses carry X-RateLimit-Limit, X-RateLimit-Remaining, and X-RateLimit-Reset, over-limit calls return HTTP 429, and the count resets each hour. Paid plans can request an increase.
Zendesk
- Integration surface
- REST API
- Authentication
- OAuth app authorization: enter your Zendesk subdomain (from {sub_domain_name}.zendesk.com) in Stacksync Connections and click "Authorize App"
- Change detection
- Incremental export endpoints with cursor-based pagination, plus webhooks fired by triggers
- Capabilities
- read · write · webhooks
- Rate limits
- Request limits vary by plan; incremental export endpoints have their own allowances.
How it works
How to connect Onelogin to Zendesk — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Onelogin and Zendesk with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Onelogin
connected
Zendesk
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Onelogin and Zendesk objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Onelogin ⇄ ZendeskCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Onelogin ZendeskCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Onelogin and Zendesk integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Onelogin and Zendesk: authenticate both systems, choose the objects to sync (such as Onelogin's Users and Apps (app instances)), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Zendesk: Organizations, Attachments, and Ticket Forms are not enabled by default (On Request only). Onelogin: Some write calls are queued to OneLogin's job system and can take up to about five minutes to finish processing rather than completing synchronously. Stacksync's field mapping accounts for these differences between Onelogin and Zendesk without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Onelogin and Zendesk records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Onelogin and Zendesk connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Onelogin–Zendesk integration in-house.
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Yes — Stacksync ships production-grade connectors for both Onelogin and Zendesk. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Onelogin: Event Webhook (Event Broadcaster) posts batches of Event objects to a registered endpoint in near real time; the Events API also supports polling with since/until time filters and pagination for historical backfill. On Zendesk: Incremental export endpoints with cursor-based pagination, plus webhooks fired by triggers. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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Zendesk ⇄ Auth0
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