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New Relic and PostgreSQL integration

Plan how New Relic and PostgreSQL should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

  • Scope your workflow with an integration engineer
  • Review the systems, records, and updates you need

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Proposed workflow

Event or activity reporting workflow

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving New Relic Custom Events or the proposed event or activity table in PostgreSQL needs a defined result in the other system.

  1. Start with New Relic Custom Events and the proposed event or activity table in PostgreSQL. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Resolve the related customer, user, or transaction identity without assuming the event ID is the entity ID.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyDeliver the same event twice, then an older event after a newer one; verify duplicate and ordering behavior.

Review records and field ownership

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between New Relic and PostgreSQL
New Relic recordPostgreSQL recordRecord matchingField ownership
Custom EventsProposed record; confirm Stacksync object support.Reporting datasetProposed event or activity tableProposed table; choose its name and schema.Keep the source event ID, source system, occurrence time, and ingestion time. Use an explicit duplicate-detection key.Decide whether the destination stores an immutable history or only a current-state summary.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

New Relic

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Dashboards
  • Alert Policies & Conditions
  • NRQL Query Results
  • Entities
  • Workloads
  • Synthetics Monitors
Confirm support for this record type and the direction you need.

Discuss New Relic requirements

PostgreSQL

Read and write support varies by record

Record types covered in the setup guide

Record typesCoverage and requirements
  • Tables
See connector requirements. Confirm field permissions and sync direction.

Read the PostgreSQL connector guide

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits
Connection requirementNew RelicPostgreSQL
Integration interfaceNerdGraph (GraphQL) plus REST data-ingest APIs (Event, Metric, Log, Trace) and the legacy REST API v2SQL wire protocol (PostgreSQL frontend/backend protocol)
AuthenticationConfirm the credentials, API plan, and permissions required for New Relic.Database credentials
Change detectionConfirm how Stacksync detects changes for this connector and the objects you need.The Postgres connector uses logical replication.
Read accessConfirm with StacksyncAvailable for supported records
Write accessConfirm with StacksyncAvailable for supported records

Enterprise controls

Security and control for your integrations

Explore security controls

Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

  • SOC 2 Type II
  • ISO 27001
  • HIPAA BAA
  • GDPR
  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

New Relic
Integration interface
NerdGraph (GraphQL) plus REST data-ingest APIs (Event, Metric, Log, Trace) and the legacy REST API v2
Authentication
Confirm the credentials, API plan, and permissions required for New Relic.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the New Relic account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for New Relic, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for New Relic and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
PostgreSQL
Integration interface
SQL wire protocol (PostgreSQL frontend/backend protocol)
Authentication
Database credentials (connection string or parameters), with optional SSL root certificate upload and optional SSH tunnel (SSH user + host); a least-privilege DB user
Change detection
The Postgres connector uses logical replication. The separate Postgres Heroku connector uses database triggers when replication rights are unavailable.
Read access
Available for supported records
Write access
Available for supported records
Setup requirements
  • Use a single-column primary key with a database-generated default for every selected table; composite primary keys are not supported.
  • Give the connected database role the required ownership and replication rights. Logical replication requires wal_level=logical; check the hosted database procedure before changing it.
  • For PostgreSQL 12 and earlier, have the database administrator install the pgcrypto extension before starting the sync so tracking tables can use gen_random_uuid(). PostgreSQL 13 and later provide this function without the extension.
Limitations to check
  • Renaming a schema, table, or column requires updating the sync configuration.
  • Database views cannot be used as writable destinations in two-way sync; validate the selected connector and view support separately.
PostgreSQL setup guide

Prepare New Relic and PostgreSQL access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

New Relic setup checklist
  • Identify the New Relic account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for New Relic, including read/write support, authentication, and initial-load limits.
PostgreSQL setup checklist
  • Use a single-column primary key with a database-generated default for every selected table; composite primary keys are not supported.
  • Give the connected database role the required ownership and replication rights. Logical replication requires wal_level=logical; check the hosted database procedure before changing it.
  • For PostgreSQL 12 and earlier, have the database administrator install the pgcrypto extension before starting the sync so tracking tables can use gen_random_uuid(). PostgreSQL 13 and later provide this function without the extension.

Setup guides: Authorize PostgresEnsuring Secure Cloud SQL Connections with SSL CertificateEnsuring Secure RDS Connections with SSL Certificate

Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the New Relic and PostgreSQL planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

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Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Reporting dataset

Custom Events / Proposed event or activity table in PostgreSQL (choose its name)

Plan a event or activity dataset while preserving its source meaning.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

New Relic
Object support to establish
PostgreSQL
Your database schema
Record identity
Keep the source event ID, source system, occurrence time, and ingestion time. Use an explicit duplicate-detection key.
Field ownership
Decide whether the destination stores an immutable history or only a current-state summary.

Fields to include

  • Source event ID
  • Event type
  • Occurred-at time
  • Related record ID
  • Payload version
Record dependencies
Resolve the related customer, user, or transaction identity without assuming the event ID is the entity ID.
Validation
Deliver the same event twice, then an older event after a newer one; verify duplicate and ordering behavior.
Recovery
Identify side effects already completed before replaying an event; use the agreed deduplication key.

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Custom Events / Proposed event or activity table in PostgreSQL (choose its name) to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Keep the source event ID, source system, occurrence time, and ingestion time. Use an explicit duplicate-detection key. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your New Relic and PostgreSQL record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Custom Events / Proposed event or activity table in PostgreSQL (choose its name), update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider when New Relic and PostgreSQL need a transformation, approval, or action outside a direct record sync.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery.

File or scheduled snapshot

Best fit
Consider for a one-time New Relic / PostgreSQL migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Event or activity reporting workflow

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Custom Events or Proposed event or activity table in PostgreSQL (choose its name) record needs a defined result in the other system.

  1. Start with New Relic Custom Events and PostgreSQL Proposed event or activity table in PostgreSQL (choose its name). Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve the related customer, user, or transaction identity without assuming the event ID is the entity ID.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Deliver the same event twice, then an older event after a newer one; verify duplicate and ordering behavior.

If it fails: Identify side effects already completed before replaying an event; use the agreed deduplication key.

Connect engineering context with PostgreSQL

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: An engineering record or operational event in New Relic needs a traceable relationship to a selected destination dataset.

  1. Identify Custom Events, its project or repository, and the event or issue ID.
  2. Decide whether PostgreSQL should receive a status update, a linked work item, or a notification. A mirrored record does not establish permission to execute code or change infrastructure.
  3. Preserve event order and parent relationships, and define who approves actions that change data or trigger work.

Expected result: A repeated event creates no duplicate work or notification; the relationship points to the correct project and business record.

If it fails: Inspect completed side effects and current destination state before replaying the engineering event.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Custom Events / Proposed event or activity table in PostgreSQL (choose its name)

Test case

Deliver the same event twice, then an older event after a newer one; verify duplicate and ordering behavior.

Expected result

The expected event or activity relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated event or activity change

Investigate

Inspect New Relic Custom Events and PostgreSQL Proposed event or activity table in PostgreSQL (choose its name), their IDs, and the destination error.

Next action

Identify side effects already completed before replaying an event; use the agreed deduplication key.

A record type or update is unavailable

Investigate

Check the New Relic and PostgreSQL connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between New Relic and PostgreSQL

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

New Relic PostgreSQL Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in PostgreSQL.

PostgreSQL New Relic Direction requires confirmation

Detect changesThe Postgres connector uses logical replication. The separate Postgres Heroku connector uses database triggers when replication rights are unavailable.

Apply updatesConfirm that Stacksync can create or update the records you need in New Relic.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
FAQ

New Relic and PostgreSQL integration FAQ

Next step

Plan your integration with an engineer

Walk through your New Relic and PostgreSQL records, field mappings, and requirements with an integration engineer.