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ERP ⇄ Business productivity

Logiwa WMS to Servicemax integration — real-time, two-way sync

Keep Logiwa WMS and Servicemax in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Logiwa WMS and Servicemax

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Servicemax and Logiwa WMS.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Servicemax is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Contacts, Cases, Products, Work Orders in Servicemax with Clients, Returns, Shipment Orders, Purchase Orders in Logiwa WMS bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • 01 Sync Work Orders (SVMXC__Service_Order__c) and Work Details bi-directionally with Postgres so ops and analytics teams read and write field-service data in plain SQL.
  • 02 Keep Installed Products (SVMXC__Installed_Product__c) aligned with an asset or IoT database for warranty, entitlement, and service-history reporting.
  • 03 Land order and fulfillment data in a warehouse for throughput and SLA reporting.
  • 04 Push ecommerce or OMS orders into Logiwa for pick, pack, and ship without CSV handoffs.

Common sync patterns

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

Where Servicemax faces customers and Logiwa WMS carries account records

Order, invoice, or account status from Logiwa WMS appears alongside the customer in Servicemax, so front-line teams answer from live data.

Where Servicemax collects payments: transactions post through

Payment events sync into Logiwa WMS as they occur, keeping the enterprise records current without manual entry.

What you can sync between Logiwa WMS and Servicemax

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Logiwa WMS objects Servicemax objects How this pairing syncs
Purchase Orders Inbound receipt expectations synced from the ERP or procurement system to drive receiving. Service Contracts SVMXC__Service_Contract__c; coverage and entitlement agreements; synced to warehouses for renewal, SLA, and warranty reporting. Purchase Orders is specific to Logiwa WMS and Service Contracts to Servicemax — each maps to any object or custom field on the other side.
Inventory On-hand and available stock levels read out to keep storefronts, ERPs, and analytics stores current. Stock History SVMXC__Stock_History__c; append-only log of inventory transactions (RMA, shipment, parts receipt); read out for parts and inventory analytics. Inventory is specific to Logiwa WMS and Stock History to Servicemax — each maps to any object or custom field on the other side.
Products (SKUs) Item master records kept consistent between the ERP or ecommerce catalog and the WMS. Accounts Standard Salesforce Account; customer and site company records; synced two-way with CRM and database customer tables. Products (SKUs) is specific to Logiwa WMS and Accounts to Servicemax — each maps to any object or custom field on the other side.
Shipments Carrier, tracking, and ship-confirm data pushed back to order sources after dispatch. Contacts Standard Salesforce Contact; people linked to Accounts and service sites; synced with CRM and support person records. Shipments is specific to Logiwa WMS and Contacts to Servicemax — each maps to any object or custom field on the other side.
Warehouses & Locations Facility and bin structure referenced when mapping multi-warehouse inventory. Cases Standard Salesforce Case; support records that often precede a Work Order; synced with help desk tools and reporting databases. Warehouses & Locations is specific to Logiwa WMS and Cases to Servicemax — each maps to any object or custom field on the other side.
Clients 3PL client accounts used to scope orders and inventory in multi-client deployments. Products Standard Salesforce Product2; catalog of serviceable products and spare parts referenced by Installed Products and Work Details. Clients is specific to Logiwa WMS and Products to Servicemax — each maps to any object or custom field on the other side.

How changes propagate between Logiwa WMS and Servicemax

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Logiwa WMS Servicemax Interval-based propagation

DetectionStacksync polls Logiwa WMS for changes on an incremental schedule, reading only records changed since the previous pass. Polling on order and inventory endpoints using modified timestamps, subject to the platform's API rate limits.

DeliveryEach detected change is written to Servicemax through its API, with automatic retries and rate-limit backoff.

Servicemax Logiwa WMS Sub-second propagation

DetectionChanges in Servicemax are captured at the source via change data capture — no polling loop against its API. Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object.

DeliveryEach detected change is written to Logiwa WMS through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Logiwa WMS: Subject to the platform's published API rate limits.
  • Servicemax: Governed by the Salesforce org-wide daily API request allocation, shared across all integrations and scaled by edition and license count.
What ships with Logiwa WMS ⇄ Servicemax

Connect Logiwa WMS and Servicemax for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Logiwa WMS–Servicemax connection.

Real-time

Two-way sync

Changes in Logiwa WMS or Servicemax instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Logiwa WMS or Servicemax data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Logiwa WMS or Servicemax record.

Observability

Monitoring

Track your Logiwa WMS ⇄ Servicemax sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Logiwa WMS and Servicemax.

How the Logiwa WMS and Servicemax connectors work

Logiwa WMS

Integration surface
REST API
Authentication
API key / token
Change detection
Polling on order and inventory endpoints using modified timestamps, subject to the platform's API rate limits
Capabilities
read · write
Rate limits
Subject to the platform's published API rate limits.

Servicemax

Integration surface
Salesforce REST, SOAP, and Bulk APIs (ServiceMax is a managed package on the Salesforce platform)
Authentication
Salesforce OAuth login via a user with API access; the connecting profile needs object and field permissions on ServiceMax's SVMXC__ objects
Change detection
Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object where enabled
Capabilities
read · write · CDC
Rate limits
Governed by the Salesforce org-wide daily API request allocation, shared across all integrations and scaled by edition and license count
How it works

How to connect Logiwa WMS to Servicemax — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Logiwa WMS and Servicemax with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Logiwa WMS connected
    Servicemax connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Logiwa WMS and Servicemax objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Logiwa WMS ⇄ Servicemax
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Logiwa WMS Servicemax
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Logiwa WMS and Servicemax integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 409 integrations available for Logiwa WMS and Servicemax.

Popular · 5 of 409
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