Real-time
Two-way sync
Changes in Kustomer or Workday instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Accounting and finance
Kustomer to Workday integration — real-time, two-way sync
Keep Kustomer and Workday in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Kustomer and Workday
Sync customers, invoices, and payment status between Workday and Kustomer in real time, so sales sees the money and finance sees the relationship.
Finance and sales describe the same customers in different systems. Kustomer knows the relationship: who the contacts are and what is in motion with the account. Workday knows the money: what was invoiced, what was paid, what is overdue. When the two are connected only by exports, each side works partly blind.
Stacksync links Organizations, Positions, Compensation, Time Off and Absence in Workday to Companies, Custom Objects (Klasses), Users, Teams in Kustomer with bi-directional, real-time sync. New customers, updated billing details, invoice status, and payment activity move in whichever direction you configure, field by field, with conflicts resolved by rules you set. The result is one version of each customer, visible from both sides.
Common use cases
- Sync worker records from Workday into IT and identity systems so hires, transfers, and terminations provision access automatically.
- Replicate worker, organization, and compensation data into a secured database for people analytics without giving analysts tenant access.
- Sync customers bi-directionally with the CRM and ERP so agents see deal, billing, and subscription context on the timeline
- Push order and shipment records from commerce systems into Kustomer custom objects so agents answer order-status questions without switching tools
Billing detail changes flow back
When a contact or address is corrected in Kustomer, Workday gets the update before the next invoice goes out.
Collections with context
Finance sees the account owner and relationship history from Kustomer when chasing a balance, and sales sees that the chase is happening.
Where Kustomer tracks deals: closed-won creates the finance record
A won opportunity creates or updates the customer in Workday with the right billing details, so invoicing starts without re-keying.
What you can sync between Kustomer and Workday
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Kustomer objects | Workday objects | |
|---|---|---|
| Users Agent records map conversation ownership to people in other systems. | Custom Reports (RaaS) Tenant-defined reports exposed as web service endpoints, often the practical read surface for syncs. | |
| Teams Team assignments support routing parity and reporting. | Workers The central HCM record covering employment, job, and personal data; the anchor of most syncs. | |
| Tags Labels on conversations and customers sync for categorization and analytics. | Organizations Supervisory and company hierarchies read to drive routing and reporting in other systems. | |
| Notes Internal annotations carry context alongside synced conversations. | Positions Job seats synced with recruiting and planning tools. | |
| Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. | Compensation Pay components read into payroll, planning, and equity systems under strict access control. | |
| Conversations Support threads across channels sync outward for analytics and CRM context. | Time Off and Absence Balances and requests synced with scheduling and workforce tools. |
What ships with Kustomer ⇄ Workday
Connect Kustomer and Workday for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Kustomer–Workday connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Kustomer or Workday data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Kustomer or Workday record.
Observability
Monitoring
Track your Kustomer ⇄ Workday sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Kustomer and Workday.
How the Kustomer and Workday connectors work
Kustomer
- Integration surface
- REST API
- Authentication
- API key used as a bearer token, scoped by role
- Change detection
- Outbound webhooks on record events, plus polling for backfill
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
Workday
- Integration surface
- SOAP Workday Web Services (WWS), a REST API, and Reports-as-a-Service (RaaS) endpoints for custom reports
- Authentication
- OAuth 2.0 for the REST API; integration system users with WS-Security or certificate-based auth for SOAP
- Change detection
- Polling, including transaction-log criteria on SOAP operations to fetch objects changed since a given moment; no general webhook surface
- Capabilities
- read · write
How it works
How to connect Kustomer to Workday — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Kustomer and Workday with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Kustomer
connected
Workday
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Kustomer and Workday objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Kustomer ⇄ WorkdayCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Kustomer WorkdayCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Kustomer and Workday integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Kustomer and Workday: authenticate both systems, choose the objects to sync (such as Kustomer's Users and Teams), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Kustomer and Workday records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Kustomer and Workday connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Kustomer–Workday integration in-house.
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Yes — Stacksync ships production-grade connectors for both Kustomer and Workday. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Kustomer: Outbound webhooks on record events, plus polling for backfill. On Workday: Polling, including transaction-log criteria on SOAP operations to fetch objects changed since a given moment; no general webhook surface. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Workday side: Organizations, Positions, Compensation, Time Off and Absence, plus custom fields where Workday exposes them. On the Kustomer side: Companies, Custom Objects (Klasses), Users, Teams. Stacksync auto-detects both schemas and converts types between the two systems.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Kustomer and Workday.
Popular · 8 of 386
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Kustomer ⇄ Rillet -
Kustomer ⇄ Anaplan -
Kustomer ⇄ Chargebee -
Kustomer ⇄ Hyperline -
Workday ⇄ Affinity -
Workday ⇄ 6sense -
Workday ⇄ Apollo.io -
Workday ⇄ Clearbit
No integrations match .
