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CRM ⇄ Database

Kustomer to Supabase integration — real-time, two-way sync

Keep Kustomer and Supabase in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Kustomer and Supabase

Treat Kustomer like part of your database: its records live in Supabase as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in Supabase, where it can be queried and joined like everything else.

Stacksync mirrors Custom Objects (Klasses), Users, Teams, Tags from Kustomer into Row Level Security Policies, JSONB Columns, Database Functions, Storage Object Metadata in Supabase with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Kustomer with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • 01 Push order and shipment records from commerce systems into Kustomer custom objects so agents answer order-status questions without switching tools
  • 02 Mirror conversations and satisfaction data into a warehouse for support analytics and agent performance reporting
  • 03 Push product events captured in Supabase Postgres to marketing tools for lifecycle campaigns
  • 04 Consolidate Supabase project data into a warehouse for analytics while keeping the app database as the system of record

Common sync patterns

Internal tools without API code

Back-office apps read and write the synced tables; Stacksync handles the Kustomer API, limits, and retries.

Trigger workflows from CRM changes

Field and stage updates in Kustomer arrive as row changes in Supabase, ready to drive jobs and notifications.

Query the CRM like a database

Accounts, contacts, and custom objects from Kustomer become tables in Supabase you can join with application data directly.

What you can sync between Kustomer and Supabase

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Kustomer objects Supabase objects How this pairing syncs
Notes Internal annotations carry context alongside synced conversations. Database Functions Postgres functions that can transform or validate synced rows. Notes is specific to Kustomer and Database Functions to Supabase — each maps to any object or custom field on the other side.
Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. Storage Object Metadata File metadata rows that can be joined to synced application data. Customers is specific to Kustomer and Storage Object Metadata to Supabase — each maps to any object or custom field on the other side.
Conversations Support threads across channels sync outward for analytics and CRM context. Tables Standard Postgres tables; the primary two-way sync target. Conversations is specific to Kustomer and Tables to Supabase — each maps to any object or custom field on the other side.
Messages Individual messages within conversations support full-thread replication. Views Read-side projections exposed to outbound syncs. Messages is specific to Kustomer and Views to Supabase — each maps to any object or custom field on the other side.
Companies Organization records group customers and map to CRM accounts. Schemas Namespaces (public and custom) that scope sync access. Companies is specific to Kustomer and Schemas to Supabase — each maps to any object or custom field on the other side.
Custom Objects (Klasses) Structured external records such as orders and subscriptions synced in to appear on the customer timeline. auth.users Managed authentication users, often mirrored into CRM or support systems. Custom Objects (Klasses) is specific to Kustomer and auth.users to Supabase — each maps to any object or custom field on the other side.

How changes propagate between Kustomer and Supabase

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Kustomer Supabase Sub-second propagation

DetectionKustomer notifies Stacksync of record changes through webhook events. Outbound webhooks on record events, plus polling for backfill.

DeliveryEach detected change is applied to Supabase as a row-level write, with types converted between the two schemas.

Supabase Kustomer Sub-second propagation

DetectionSupabase pushes changes as they happen — webhook events backed by change data capture. Log-based CDC via Postgres logical replication, the same WAL feed that powers Supabase Realtime.

DeliveryEach detected change is written to Kustomer through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Kustomer: Subject to the platform's API rate limits.
  • Supabase: SQL access is bounded by connection limits (pooled connections are provided); the REST layer is subject to the platform's limits.
What ships with Kustomer ⇄ Supabase

Connect Kustomer and Supabase for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Kustomer–Supabase connection.

Real-time

Two-way sync

Changes in Kustomer or Supabase instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Kustomer or Supabase data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Kustomer or Supabase record.

Observability

Monitoring

Track your Kustomer ⇄ Supabase sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Kustomer and Supabase.

How the Kustomer and Supabase connectors work

Kustomer

Integration surface
REST API
Authentication
API key used as a bearer token, scoped by role
Change detection
Outbound webhooks on record events, plus polling for backfill
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits

Supabase

Integration surface
Direct PostgreSQL wire protocol connection, plus an auto-generated REST API (PostgREST)
Authentication
Database credentials (connection string) for SQL access; API keys (anon / service role) for the REST layer
Change detection
Log-based CDC via Postgres logical replication, the same WAL feed that powers Supabase Realtime; database webhooks can also fire on row changes
Capabilities
read · write · CDC · webhooks
Rate limits
SQL access is bounded by connection limits (pooled connections are provided); the REST layer is subject to the platform's limits
How it works

How to connect Kustomer to Supabase — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Kustomer and Supabase with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Kustomer connected
    Supabase connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Kustomer and Supabase objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Kustomer ⇄ Supabase
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Kustomer Supabase
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Kustomer and Supabase integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 452 integrations available for Kustomer and Supabase.

Popular · 5 of 452
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