Real-time
Two-way sync
Changes in Kustomer or Redis Enterprise instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Database
Kustomer to Redis Enterprise integration — real-time, two-way sync
Keep Kustomer and Redis Enterprise in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Kustomer and Redis Enterprise
Treat Kustomer like part of your database: its records live in Redis Enterprise as real tables, and writes in either place sync to the other in seconds.
Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in Redis Enterprise, where it can be queried and joined like everything else.
Stacksync mirrors Conversations, Messages, Companies, Custom Objects (Klasses) from Kustomer into Keys (Strings), Hashes, JSON documents, Sets in Redis Enterprise with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Kustomer with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.
Common use cases
- Sync customers bi-directionally with the CRM and ERP so agents see deal, billing, and subscription context on the timeline
- Push order and shipment records from commerce systems into Kustomer custom objects so agents answer order-status questions without switching tools
- Cache CRM or ERP records into Redis hashes so applications read customer data with sub-millisecond in-memory latency instead of hitting SaaS APIs.
- Sync Postgres reference tables into RedisJSON documents that power API responses and personalization lookups.
Trigger workflows from CRM changes
Field and stage updates in Kustomer arrive as row changes in Redis Enterprise, ready to drive jobs and notifications.
Query the CRM like a database
Accounts, contacts, and custom objects from Kustomer become tables in Redis Enterprise you can join with application data directly.
Product events onto CRM records
Signup, usage, or lifecycle changes written to Redis Enterprise sync onto the matching records in Kustomer, giving go-to-market teams live product context.
What you can sync between Kustomer and Redis Enterprise
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Kustomer objects | Redis Enterprise objects | |
|---|---|---|
| Custom Objects (Klasses) Structured external records such as orders and subscriptions synced in to appear on the customer timeline. | Streams Append-only logs with consumer groups, used to fan sync events out to downstream services. | |
| Users Agent records map conversation ownership to people in other systems. | Pub/Sub channels Fire-and-forget messaging used to notify applications when synced keys change. | |
| Teams Team assignments support routing parity and reporting. | Search indexes Secondary indexes (RediSearch) that make synced hashes and JSON documents queryable. | |
| Tags Labels on conversations and customers sync for categorization and analytics. | Keys (Strings) Simple key-value pairs used to cache individual synced records or lookup values. | |
| Notes Internal annotations carry context alongside synced conversations. | Hashes Field-value maps that commonly hold one synced row per hash, keyed by record ID. | |
| Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. | JSON documents Native JSON storage (RedisJSON) for nested records synced from APIs or document stores. |
What ships with Kustomer ⇄ Redis Enterprise
Connect Kustomer and Redis Enterprise for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Kustomer–Redis Enterprise connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Kustomer or Redis Enterprise data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Kustomer or Redis Enterprise record.
Observability
Monitoring
Track your Kustomer ⇄ Redis Enterprise sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Kustomer and Redis Enterprise.
How the Kustomer and Redis Enterprise connectors work
Kustomer
- Integration surface
- REST API
- Authentication
- API key used as a bearer token, scoped by role
- Change detection
- Outbound webhooks on record events, plus polling for backfill
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
Redis Enterprise
- Integration surface
- Redis wire protocol (RESP) via client libraries; separate REST API for cluster management
- Authentication
- Password or ACL-based credentials, typically over TLS
- Change detection
- Keyspace notifications over pub/sub or reads from Redis Streams; no transaction-log CDC surface for data
- Capabilities
- read · write
- Rate limits
- Throughput is bounded by provisioned cluster capacity rather than published API rate limits
How it works
How to connect Kustomer to Redis Enterprise — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Kustomer and Redis Enterprise with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Kustomer
connected
Redis Enterprise
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Kustomer and Redis Enterprise objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Kustomer ⇄ Redis EnterpriseCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Kustomer Redis EnterpriseCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Kustomer and Redis Enterprise integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Kustomer and Redis Enterprise: authenticate both systems, choose the objects to sync (such as Kustomer's Custom Objects (Klasses) and Users), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Kustomer: REST API. Authentication: API key used as a bearer token, scoped by role. Redis Enterprise: Redis wire protocol (RESP) via client libraries; separate REST API for cluster management. Authentication: Password or ACL-based credentials, typically over TLS. Stacksync manages authentication, retries, and rate limits on both sides.
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Kustomer: Custom object types are called Klasses, and they are the standard mechanism for landing external data like orders and subscriptions where agents work. Redis Enterprise: Data structures are typed server-side (hashes, sets, sorted sets, streams), so sync mappings target a structure and key convention rather than tables and columns. Stacksync's field mapping accounts for these differences between Kustomer and Redis Enterprise without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Kustomer and Redis Enterprise records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Kustomer and Redis Enterprise connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Kustomer–Redis Enterprise integration in-house.
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Yes — Stacksync ships production-grade connectors for both Kustomer and Redis Enterprise. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Kustomer and Redis Enterprise.
Popular · 8 of 386
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Kustomer ⇄ IBM Informix -
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Kustomer ⇄ InterSystems IRIS -
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Redis Enterprise ⇄ Intercom -
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No integrations match .
