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CRM ⇄ Database

Kustomer to RavenDB integration — real-time, two-way sync

Keep Kustomer and RavenDB in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Kustomer and RavenDB

Treat Kustomer like part of your database: its records live in RavenDB as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in RavenDB, where it can be queried and joined like everything else.

Stacksync mirrors Users, Teams, Tags, Notes from Kustomer into Counters, Time series, Data subscriptions, Documents in RavenDB with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Kustomer with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • Mirror conversations and satisfaction data into a warehouse for support analytics and agent performance reporting
  • Keep customer attributes updated from billing systems so routing rules and SLAs reflect account value
  • Consolidate documents from distributed RavenDB clusters into one reporting store.
  • Keep external search indexes or caches current from RavenDB change feeds without custom pollers.

Internal tools without API code

Back-office apps read and write the synced tables; Stacksync handles the Kustomer API, limits, and retries.

Trigger workflows from CRM changes

Field and stage updates in Kustomer arrive as row changes in RavenDB, ready to drive jobs and notifications.

Query the CRM like a database

Accounts, contacts, and custom objects from Kustomer become tables in RavenDB you can join with application data directly.

What you can sync between Kustomer and RavenDB

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Kustomer objects RavenDB objects
Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. Collections Groupings of documents by type, mapped to tables in relational targets
Conversations Support threads across channels sync outward for analytics and CRM context. Indexes Static and auto indexes used to query documents for filtered reads
Messages Individual messages within conversations support full-thread replication. Attachments Binary payloads stored with documents, handled separately from the JSON body
Companies Organization records group customers and map to CRM accounts. Revisions Historical versions of documents, useful for audit-oriented replication
Custom Objects (Klasses) Structured external records such as orders and subscriptions synced in to appear on the customer timeline. Counters Numeric values attached to documents that change independently of the document body
Users Agent records map conversation ownership to people in other systems. Time series Timestamped measurements stored per document, synced for metrics analysis
What ships with Kustomer ⇄ RavenDB

Connect Kustomer and RavenDB for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Kustomer–RavenDB connection.

Real-time

Two-way sync

Changes in Kustomer or RavenDB instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Kustomer or RavenDB data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Kustomer or RavenDB record.

Observability

Monitoring

Track your Kustomer ⇄ RavenDB sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Kustomer and RavenDB.

How the Kustomer and RavenDB connectors work

Kustomer

Integration surface
REST API
Authentication
API key used as a bearer token, scoped by role
Change detection
Outbound webhooks on record events, plus polling for backfill
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits

RavenDB

Integration surface
HTTP REST API with official clients (.NET, Java, Node.js, Python, and others)
Authentication
X.509 client certificates on secured servers, instead of username and password
Change detection
data subscriptions and the Changes API provide server-pushed change feeds
Capabilities
read · write · CDC
Rate limits
throughput bounded by cluster resources rather than API quotas
How it works

How to connect Kustomer to RavenDB — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Kustomer and RavenDB with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Kustomer connected
    RavenDB connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Kustomer and RavenDB objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Kustomer ⇄ RavenDB
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Kustomer RavenDB
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Kustomer and RavenDB integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Kustomer and RavenDB.

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