Real-time
Two-way sync
Changes in Kustomer or Oracle CX Sales instantly reflect in both systems. No stale data, no manual imports.
CRM
Kustomer to Oracle CX Sales integration — real-time, two-way sync
Keep Kustomer and Oracle CX Sales in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Kustomer and Oracle CX Sales
Run Kustomer and Oracle CX Sales side by side with the same accounts and contacts in both, whether they serve different teams or one is replacing the other.
Two CRMs in one company is more common than anyone plans for: an acquisition brings its own system, regions or business units standardize differently, or a migration is under way and both are live. In every case, some of the same companies and people exist in both systems, and every day of manual double entry pushes the copies further apart.
Stacksync syncs Notes, Customers, Conversations, Messages in Kustomer with Contacts, Leads, Opportunities, Activities in Oracle CX Sales in real time and in both directions, with field-level mapping and matching on identifiers you choose. Update a record in either CRM and the other reflects it within seconds.
Common use cases
- Keep customer attributes updated from billing systems so routing rules and SLAs reflect account value
- Escalate conversation-derived signals into the CRM as tasks or opportunities
- Sync territory and ownership changes out to lead-routing and compensation tools.
- Bi-directional sync of accounts and opportunities between CX Sales and an operational Postgres so RevOps can query pipeline with SQL.
Post-acquisition consolidation
Keep both CRMs accurate while the merged team decides on a target system, instead of freezing one and losing months of updates.
Migration with a parallel run
When one CRM is replacing the other, run both fully live until cutover, with no snapshot gap and no data freeze.
Divisional or regional split
Where each CRM serves a different team or region, sync just the shared accounts and contacts so handoffs and cross-sell work.
What you can sync between Kustomer and Oracle CX Sales
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Kustomer objects | Oracle CX Sales objects | |
|---|---|---|
| Custom Objects (Klasses) Structured external records such as orders and subscriptions synced in to appear on the customer timeline. | Territories Assignment structures that downstream routing and comp tools consume | |
| Users Agent records map conversation ownership to people in other systems. | Partners Channel records for organizations selling through partner networks | |
| Teams Team assignments support routing parity and reporting. | Custom objects Objects built in Application Composer, exposed through the same REST conventions | |
| Tags Labels on conversations and customers sync for categorization and analytics. | Accounts Customer organizations, the anchor record for bi-directional CRM syncs | |
| Notes Internal annotations carry context alongside synced conversations. | Contacts People linked to accounts, kept consistent with marketing and support systems | |
| Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. | Leads Unqualified prospects synced in from marketing tools and back out after conversion |
What ships with Kustomer ⇄ Oracle CX Sales
Connect Kustomer and Oracle CX Sales for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Kustomer–Oracle CX Sales connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Kustomer or Oracle CX Sales data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Kustomer or Oracle CX Sales record.
Observability
Monitoring
Track your Kustomer ⇄ Oracle CX Sales sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Kustomer and Oracle CX Sales.
How the Kustomer and Oracle CX Sales connectors work
Kustomer
- Integration surface
- REST API
- Authentication
- API key used as a bearer token, scoped by role
- Change detection
- Outbound webhooks on record events, plus polling for backfill
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
Oracle CX Sales
- Integration surface
- REST API (Oracle Fusion Applications REST framework); SOAP services also available
- Authentication
- OAuth 2.0 or basic authentication against the Fusion instance, depending on configuration
- Change detection
- polling on last-update audit fields; event-driven patterns route through Oracle Integration rather than direct webhooks
- Capabilities
- read · write
- Rate limits
- subject to the platform's API rate limits
How it works
How to connect Kustomer to Oracle CX Sales — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Kustomer and Oracle CX Sales with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Kustomer
connected
Oracle CX Sales
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Kustomer and Oracle CX Sales objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Kustomer ⇄ Oracle CX SalesCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Kustomer Oracle CX SalesCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Kustomer and Oracle CX Sales integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Kustomer and Oracle CX Sales: authenticate both systems, choose the objects to sync (such as Kustomer's Custom Objects (Klasses) and Users), map fields visually, and changes propagate both ways in milliseconds — no code required.
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On the Kustomer side: Notes, Customers, Conversations, Messages, plus custom fields where Kustomer exposes them. On the Oracle CX Sales side: Contacts, Leads, Opportunities, Activities. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
-
Common patterns for Kustomer and Oracle CX Sales: Post-acquisition consolidation; Migration with a parallel run; Divisional or regional split. Keep both CRMs accurate while the merged team decides on a target system, instead of freezing one and losing months of updates.
-
Kustomer: REST API. Authentication: API key used as a bearer token, scoped by role. Oracle CX Sales: REST API (Oracle Fusion Applications REST framework); SOAP services also available. Authentication: OAuth 2.0 or basic authentication against the Fusion instance, depending on configuration. Stacksync manages authentication, retries, and rate limits on both sides.
-
Kustomer: API keys are issued as role-scoped bearer tokens, so integration access can be limited to the specific object types a sync touches. Oracle CX Sales: Event-driven integration typically flows through Oracle Integration rather than product-native webhooks. Stacksync's field mapping accounts for these differences between Kustomer and Oracle CX Sales without custom code.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Kustomer and Oracle CX Sales.
Popular · 8 of 386
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Kustomer ⇄ Salesforce -
Kustomer ⇄ HubSpot -
Kustomer ⇄ Microsoft Dynamics 365 Sales -
Kustomer ⇄ Attio -
Oracle CX Sales ⇄ Salesloft -
Oracle CX Sales ⇄ Salesmate -
Oracle CX Sales ⇄ SAP Sales Cloud -
Oracle CX Sales ⇄ Streak CRM
No integrations match .
