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Security and identity ⇄ Database

Jumpcloud to Reltio integration — real-time, two-way sync

Keep Jumpcloud and Reltio in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Jumpcloud and Reltio

Close the gap between your application data and your directory: Reltio and Jumpcloud share users, groups, and access in real time, in both directions.

Jumpcloud is the system of record for who people are and what they can reach: users, the groups they belong to, and the applications assigned to them. Reltio holds the operational data those same people show up in, whether an employee or member table that decides who should have an account at all, a customers list, or the rows an application checks before it authorizes an action. The two describe overlapping users and groups, and when a nightly export or a hand-run script is all that connects them, accounts lag joiners and leavers and the application authorizes against a stale picture of who has access.

Stacksync syncs Matches (Potential Matches), Activity Log, Data Change Requests (DCR), Reference Data (RDM) in Reltio with Systems (devices), System Groups, Applications (SSO), Policies in Jumpcloud field by field, in real time, and in both directions. You decide which system owns which fields, with the directory holding credentials and group membership and the database holding the source list of people who should exist at all, and Stacksync keeps every copy consistent, resolving conflicts by rules you set. A person added to a table becomes an account within seconds, a departure disables one just as fast, and the directory's users and groups are always present in your tables as ordinary rows.

Common use cases

  • 01 Feed Interactions (transactions, visits, events) into Reltio to enrich entity profiles, then read them back for 360-degree reporting.
  • 02 Mirror the Reltio Activity Log and change history into a database for audit, lineage, and governance reporting.
  • 03 Read Directory Insights events into Postgres or a warehouse for access reviews, login analytics, and SOC 2 audit evidence beyond JumpCloud's retention window.
  • 04 Read Systems and System Group memberships into a database for device inventory, patch reporting, and conditional-access analysis.

Common sync patterns

Read users and groups as ordinary tables

Users, groups, and their memberships from Jumpcloud land in Reltio as rows your application and queries can join, so authorization checks and access reporting run against the database instead of the directory API.

Keep group and role membership aligned

A group or role change made in either system updates the other, so the entitlements an application enforces match what the directory grants.

One profile, kept current

A name, department, email, or manager corrected in either system updates the other, so the profile the directory shows and the data the application reads stop drifting apart.

What you can sync between Jumpcloud and Reltio

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Jumpcloud objects Reltio objects How this pairing syncs
System Users (Users) Directory user accounts (email, username, attributes, status, MFA, group and app bindings); full CRUD via the v1 /systemusers API - create, update, activate or suspend, and delete to match an HR or identity source. Matches (Potential Matches) Candidate duplicate pairs produced by match rules; read to review, and resolved with merge, unmerge, or not-a-match actions to control survivorship. System Users (Users) is specific to Jumpcloud and Matches (Potential Matches) to Reltio — each maps to any object or custom field on the other side.
User Groups User groups that grant app, LDAP, and RADIUS access; created, updated, and deleted via v2 /usergroups, with membership managed through the graph association endpoints. Activity Log Immutable audit trail of changes to entities and relations via /activities; read-only, used for history, lineage, and compliance reporting. User Groups is specific to Jumpcloud and Activity Log to Reltio — each maps to any object or custom field on the other side.
Systems (devices) Enrolled macOS, Windows, and Linux machines running the JumpCloud agent; agent-enrolled, so the API reads, updates, and deletes systems for inventory and management rather than creating them. Data Change Requests (DCR) Stewardship change proposals routed through approval workflows; read and written to feed or track governed edits to golden records. Systems (devices) is specific to Jumpcloud and Data Change Requests (DCR) to Reltio — each maps to any object or custom field on the other side.
System Groups Device groups used to scope policies, commands, and access; full CRUD via v2 /systemgroups, with systems bound and unbound through association endpoints. Reference Data (RDM) Managed lookup and reference values (country codes, standardized values, hierarchies); read and updated so downstream systems share consistent reference data. System Groups is specific to Jumpcloud and Reference Data (RDM) to Reltio — each maps to any object or custom field on the other side.
Applications (SSO) SAML and OIDC SSO app configs; read via v2 /applications and their user/group assignments created and removed to control who can reach each connected app. Entities Golden records for each configured entity type (for example Organization, Individual/Contact, Location, or Product); full CRUD via /entities, so records are created, updated, and deleted, and Reltio matches and merges them by survivorship rules. Applications (SSO) is specific to Jumpcloud and Entities to Reltio — each maps to any object or custom field on the other side.
Policies Device configuration and MDM policies; read, created from templates, and updated via v2 /policies, then bound to systems and system groups to enforce settings across the fleet. Relations Typed relationships between two entities (affiliations, hierarchies, employment, households); read and written via /relations to keep account hierarchies and affiliation graphs aligned across systems. Policies is specific to Jumpcloud and Relations to Reltio — each maps to any object or custom field on the other side.

How changes propagate between Jumpcloud and Reltio

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Jumpcloud Reltio Sub-second propagation

DetectionJumpcloud notifies Stacksync of record changes through webhook events. No database-style change log.

DeliveryEach detected change is written to Reltio through its API, with automatic retries and rate-limit backoff.

Reltio Jumpcloud Interval-based propagation

DetectionStacksync polls Reltio for changes on an incremental schedule, reading only records changed since the previous pass. Polling the REST API on updateTime (epoch-ms), for example filter=gt(updateTime,<timestamp>), for entities and relations changed past a stored.

DeliveryEach detected change is written to Jumpcloud through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Jumpcloud: JumpCloud rate-limits API requests and returns HTTP 429 (Rate limit exceeded) when a client sends requests too quickly; its guidance is to back off and retry at a lower rate. Specific per-minute ceilings are not published, and the Directory Insights API is metered separately. Webhook deliveries are retried three times with exponential backoff on 5xx, 408, or 429 responses.
  • Reltio: Reltio applies per-tenant API throttling and returns HTTP 429 (Too Many Requests) when limits are exceeded; there is no single fixed request-per-second cap published for all tenants, and throttling is tuned per tenant and environment. Large loads and reads use bulk create/update and the asynchronous export/jobs API rather than row-by-row calls.
What ships with Jumpcloud ⇄ Reltio

Connect Jumpcloud and Reltio for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Jumpcloud–Reltio connection.

Real-time

Two-way sync

Changes in Jumpcloud or Reltio instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Jumpcloud or Reltio data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Jumpcloud or Reltio record.

Observability

Monitoring

Track your Jumpcloud ⇄ Reltio sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Jumpcloud and Reltio.

How the Jumpcloud and Reltio connectors work

Jumpcloud

Integration surface
JumpCloud REST API - v1 (console.jumpcloud.com/api) for Systems, System Users, and Commands; v2 (/api/v2) for User Groups, System Groups, Applications, Policies, and resource associations; plus the Directory Insights API (api.jumpcloud.com/insights/directory/v1/events) and Webhook Channels for outbound events.
Authentication
Admin API key sent in the x-api-key header (keys are prefixed jca_, generated in the console with a 30-365 day expiry, and disabled for admins by default until enabled); an x-org-id header scopes calls to a single organization for MSP multi-tenant admins. System Context authorization (HMAC-signed) also exists for agent-run calls.
Change detection
No database-style change log. The Directory Insights API is queried by POST for login and admin events across SSO, LDAP, RADIUS, systems, MDM, and directory services - including the association_change event that records user-to-group and policy-to-device membership changes; Webhook Channels tied to Insights Rules POST JSON to a registered endpoint for near-real-time triggers.
Capabilities
read · write · webhooks
Rate limits
JumpCloud rate-limits API requests and returns HTTP 429 (Rate limit exceeded) when a client sends requests too quickly; its guidance is to back off and retry at a lower rate. Specific per-minute ceilings are not published, and the Directory Insights API is metered separately. Webhook deliveries are retried three times with exponential backoff on 5xx, 408, or 429 responses.

Reltio

Integration surface
Reltio REST API (Data API) — /entities, /relations, /interactions, /activities, plus Match, RDM (reference data), and Data Change Request endpoints; base URL https://{environment}.reltio.com/reltio/api/{tenantId}
Authentication
OAuth 2.0 bearer tokens obtained from Reltio's central auth server (POST https://auth.reltio.com/oauth/token, client-credentials or password grant, application/x-www-form-urlencoded) and sent as Authorization: Bearer <token>; access tokens expire after about 60 minutes and are renewed with a refresh token, and are scoped per API (entities_api, relations_api, interactions_api, configuration_api, graphs_api)
Change detection
Polling the REST API on updateTime (epoch-ms), for example filter=gt(updateTime,<timestamp>), for entities and relations changed past a stored watermark. Reltio has no CDC log external tools consume; separately, Reltio's event streaming can publish entity change events (created, changed, removed) to a customer-configured message queue (Amazon SQS/SNS, Google Pub/Sub, Azure Service Bus, or Kafka), which is a queue feed rather than HTTP webhooks.
Capabilities
read · write
Rate limits
Reltio applies per-tenant API throttling and returns HTTP 429 (Too Many Requests) when limits are exceeded; there is no single fixed request-per-second cap published for all tenants, and throttling is tuned per tenant and environment. Large loads and reads use bulk create/update and the asynchronous export/jobs API rather than row-by-row calls.
How it works

How to connect Jumpcloud to Reltio — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Jumpcloud and Reltio with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Jumpcloud connected
    Reltio connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Jumpcloud and Reltio objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Jumpcloud ⇄ Reltio
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Jumpcloud Reltio
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Jumpcloud and Reltio integration FAQ

SECURITY

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As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 429 integrations available for Jumpcloud and Reltio.

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