Skip to content
CRM ⇄ ERP

Infor CRM to Microsoft Dynamics NAV integration — real-time, two-way sync

Keep Infor CRM and Microsoft Dynamics NAV in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Infor CRM and Microsoft Dynamics NAV

Close the gap between front office and back office: Infor CRM and Microsoft Dynamics NAV share customers and status in real time, in both directions.

Infor CRM holds the customer relationship; Microsoft Dynamics NAV runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Tickets, Activities, Campaigns, Custom entities in Infor CRM with Companies, Customers, Vendors, Items in Microsoft Dynamics NAV field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Support a migration to another CRM by running both systems in sync during the transition.
  • 02 Run a two-way sync between Infor CRM accounts and contacts and a Postgres database so internal tools read CRM data with SQL.
  • 03 Replicate G/L and ledger entries into a warehouse for consolidated finance reporting.
  • 04 Keep inventory availability current in storefronts and customer portals.

Common sync patterns

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where Microsoft Dynamics NAV manages people and org data: keep Infor CRM aligned

Owners, territories, and org structure informed by Microsoft Dynamics NAV stay current in Infor CRM.

Where Microsoft Dynamics NAV handles order-to-cash: closed-won flows through

A deal won in Infor CRM creates or updates the customer in Microsoft Dynamics NAV with clean data, so fulfillment and invoicing start without re-entry.

What you can sync between Infor CRM and Microsoft Dynamics NAV

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Infor CRM objects Microsoft Dynamics NAV objects How this pairing syncs
Contacts Person records synced with marketing and support tools. Item Ledger Entries Inventory movement history read for stock and costing analytics. Contacts is specific to Infor CRM and Item Ledger Entries to Microsoft Dynamics NAV — each maps to any object or custom field on the other side.
Leads Unqualified records synced in from marketing sources. Dimensions Analytical codes carried on documents and entries for reporting splits. Leads is specific to Infor CRM and Dimensions to Microsoft Dynamics NAV — each maps to any object or custom field on the other side.
Opportunities Pipeline records synced out for forecasting and reporting. Companies Per-company data partitions that scope every sync. Opportunities is specific to Infor CRM and Companies to Microsoft Dynamics NAV — each maps to any object or custom field on the other side.
Tickets Service records synced with helpdesk and field service systems. Customers Customer cards synced with CRMs so sales sees ERP balances and terms. Tickets is specific to Infor CRM and Customers to Microsoft Dynamics NAV — each maps to any object or custom field on the other side.
Activities Calls, meetings, and tasks synced for engagement reporting. Vendors Vendor cards aligned with procurement and AP tools. Activities is specific to Infor CRM and Vendors to Microsoft Dynamics NAV — each maps to any object or custom field on the other side.
Campaigns Marketing containers linked to leads and opportunities. Items Item cards and availability mirrored to ecommerce and planning systems. Campaigns is specific to Infor CRM and Items to Microsoft Dynamics NAV — each maps to any object or custom field on the other side.

How changes propagate between Infor CRM and Microsoft Dynamics NAV

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Infor CRM Microsoft Dynamics NAV Interval-based propagation

DetectionStacksync polls Infor CRM for changes on an incremental schedule, reading only records changed since the previous pass. Polling on modified timestamps.

DeliveryEach detected change is applied to Microsoft Dynamics NAV as a row-level write, with types converted between the two schemas.

Microsoft Dynamics NAV Infor CRM Sub-second propagation

DetectionChanges in Microsoft Dynamics NAV are captured at the source via change data capture — no polling loop against its API. Polling on modified/timestamp fields, or SQL Server change tracking/CDC on on-premises databases.

DeliveryEach detected change is written to Infor CRM through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Infor CRM: Subject to the deployment's configured API limits, which differ between on-premises and cloud installs.
What ships with Infor CRM ⇄ Microsoft Dynamics NAV

Connect Infor CRM and Microsoft Dynamics NAV for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infor CRM–Microsoft Dynamics NAV connection.

Real-time

Two-way sync

Changes in Infor CRM or Microsoft Dynamics NAV instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Infor CRM or Microsoft Dynamics NAV data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Infor CRM or Microsoft Dynamics NAV record.

Observability

Monitoring

Track your Infor CRM ⇄ Microsoft Dynamics NAV sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Infor CRM and Microsoft Dynamics NAV.

How the Infor CRM and Microsoft Dynamics NAV connectors work

Infor CRM

Integration surface
REST-style SData API over the CRM entity model
Authentication
User credentials; Infor OS-managed authentication in cloud deployments
Change detection
Polling on modified timestamps; no log-based CDC on the API surface
Capabilities
read · write
Rate limits
Subject to the deployment's configured API limits, which differ between on-premises and cloud installs.

Microsoft Dynamics NAV

Integration surface
SOAP and OData web services published from NAV pages and codeunits; direct SQL Server access on-premises
Authentication
Windows authentication or NavUserPassword credentials
Change detection
Polling on modified/timestamp fields, or SQL Server change tracking/CDC on on-premises databases; no native webhooks
Capabilities
read · write · CDC
How it works

How to connect Infor CRM to Microsoft Dynamics NAV — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Infor CRM and Microsoft Dynamics NAV with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Infor CRM connected
    Microsoft Dynamics NAV connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Infor CRM and Microsoft Dynamics NAV objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Infor CRM ⇄ Microsoft Dynamics NAV
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Infor CRM Microsoft Dynamics NAV
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

Infor CRM and Microsoft Dynamics NAV integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 520 integrations available for Infor CRM and Microsoft Dynamics NAV.

Popular · 8 of 520
All Infor CRM integrations All Microsoft Dynamics NAV integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own