Real-time
Two-way sync
Changes in Hyperline or Servicemax instantly reflect in both systems. No stale data, no manual imports.
Accounting and finance ⇄ Business productivity
Hyperline to Servicemax integration — real-time, two-way sync
Keep Hyperline and Servicemax in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Hyperline and Servicemax
Connect the financial records in Hyperline with the work happening in Servicemax, so both stay current without exports or copy-paste.
Hyperline holds the financial truth: who the customers are, what they were billed, what they paid. Servicemax is where part of the day-to-day work happens, and that work often involves the same customers and transactions. Without a live connection, the two drift apart, and people end up answering questions from stale copies.
Stacksync keeps Invoices, Payments, Billable events, Credit notes in Hyperline and Service Contracts, Stock History, Accounts, Contacts in Servicemax in sync, bi-directionally and in real time. Whatever records Servicemax keeps and whatever events it produces, the overlap with Hyperline is mapped field by field, and a change on either side shows up on the other within seconds.
There is no middleware to build, no API rate limits to babysit, and no nightly job that leaves the morning running on yesterday's data.
Common use cases
- 01 Keep plan and entitlement state consistent between Hyperline and the application database that enforces feature access.
- 02 Create billing customers automatically when new accounts appear in the CRM or product database.
- 03 Consolidate Service Contracts and entitlement data into a warehouse for renewal forecasting and SLA compliance dashboards.
- 04 Mirror Accounts and Contacts between ServiceMax and the CRM system of record so customer and site data stays consistent.
Common sync patterns
Where Servicemax is a docs or knowledge workspace: reference data kept fresh
Figures teams rely on, like customer status or outstanding balances, stay current wherever Servicemax surfaces them instead of going stale after a one-time paste.
Where Servicemax handles customer conversations: billing context in view
Front-line teams see invoice and payment status from Hyperline next to the customer they are helping, without logging into the finance system.
Where Servicemax collects payments or triggers charges: events land in Hyperline
Payment and charge activity flows into Hyperline as it happens, so the books reflect reality without manual reconciliation.
What you can sync between Hyperline and Servicemax
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Hyperline objects | Servicemax objects | How this pairing syncs | |
|---|---|---|---|
| Billable events Metered consumption events ingested to drive usage-based charges. | Stock History SVMXC__Stock_History__c; append-only log of inventory transactions (RMA, shipment, parts receipt); read out for parts and inventory analytics. | Billable events is specific to Hyperline and Stock History to Servicemax — each maps to any object or custom field on the other side. | |
| Credit notes Adjustments and refunds synced for accurate revenue reporting. | Accounts Standard Salesforce Account; customer and site company records; synced two-way with CRM and database customer tables. | Credit notes is specific to Hyperline and Accounts to Servicemax — each maps to any object or custom field on the other side. | |
| Customers Billing accounts that syncs match against CRM and product records. | Contacts Standard Salesforce Contact; people linked to Accounts and service sites; synced with CRM and support person records. | Customers is specific to Hyperline and Contacts to Servicemax — each maps to any object or custom field on the other side. | |
| Subscriptions Active plans and their lifecycle state, synced to show billing status elsewhere. | Cases Standard Salesforce Case; support records that often precede a Work Order; synced with help desk tools and reporting databases. | Subscriptions is specific to Hyperline and Cases to Servicemax — each maps to any object or custom field on the other side. | |
| Products / prices The catalog of products and price configurations referenced by subscriptions. | Products Standard Salesforce Product2; catalog of serviceable products and spare parts referenced by Installed Products and Work Details. | Products / prices is specific to Hyperline and Products to Servicemax — each maps to any object or custom field on the other side. | |
| Invoices Issued billing documents synced into accounting and reporting systems. | Work Orders SVMXC__Service_Order__c; the core field-service job record for install, repair, and maintenance; synced two-way with databases and pushed to ERPs at close. | Invoices is specific to Hyperline and Work Orders to Servicemax — each maps to any object or custom field on the other side. |
How changes propagate between Hyperline and Servicemax
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Hyperline Servicemax Sub-second propagation
DetectionHyperline notifies Stacksync of record changes through webhook events. Webhooks for billing events, with polling as a fallback.
DeliveryEach detected change is written to Servicemax through its API, with automatic retries and rate-limit backoff.
Servicemax Hyperline Sub-second propagation
DetectionChanges in Servicemax are captured at the source via change data capture — no polling loop against its API. Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object.
DeliveryEach detected change is written to Hyperline through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Hyperline: Subject to the platform's API rate limits.
- Servicemax: Governed by the Salesforce org-wide daily API request allocation, shared across all integrations and scaled by edition and license count.
What ships with Hyperline ⇄ Servicemax
Connect Hyperline and Servicemax for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Hyperline–Servicemax connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Hyperline or Servicemax data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Hyperline or Servicemax record.
Observability
Monitoring
Track your Hyperline ⇄ Servicemax sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Hyperline and Servicemax.
How the Hyperline and Servicemax connectors work
Hyperline
- Integration surface
- REST API
- Authentication
- API key (bearer token)
- Change detection
- Webhooks for billing events, with polling as a fallback
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits.
Servicemax
- Integration surface
- Salesforce REST, SOAP, and Bulk APIs (ServiceMax is a managed package on the Salesforce platform)
- Authentication
- Salesforce OAuth login via a user with API access; the connecting profile needs object and field permissions on ServiceMax's SVMXC__ objects
- Change detection
- Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object where enabled
- Capabilities
- read · write · CDC
- Rate limits
- Governed by the Salesforce org-wide daily API request allocation, shared across all integrations and scaled by edition and license count
How it works
How to connect Hyperline to Servicemax — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Hyperline and Servicemax with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Hyperline
connected
Servicemax
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Hyperline and Servicemax objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Hyperline ⇄ ServicemaxCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Hyperline ServicemaxCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Hyperline and Servicemax integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Hyperline and Servicemax: authenticate both systems, choose the objects to sync (such as Hyperline's Billable events and Credit notes), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Common patterns for Hyperline and Servicemax: Where Servicemax is a docs or knowledge workspace: reference data kept fresh; Where Servicemax handles customer conversations: billing context in view; Where Servicemax collects payments or triggers charges: events land in Hyperline. Figures teams rely on, like customer status or outstanding balances, stay current wherever Servicemax surfaces them instead of going stale after a one-time paste.
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Hyperline: REST API. Authentication: API key (bearer token). Servicemax: Salesforce REST, SOAP, and Bulk APIs (ServiceMax is a managed package on the Salesforce platform). Authentication: Salesforce OAuth login via a user with API access; the connecting profile needs object and field permissions on ServiceMax's SVMXC__ objects. Stacksync manages authentication, retries, and rate limits on both sides.
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Hyperline: As a billing system of record, most integrations treat it as the source for invoice and payment data while writing usage in. Servicemax: ServiceMax Core runs as a managed package on Salesforce (SVMXC__ objects); Asset 360 is native on Salesforce Field Service, so all access goes through the Salesforce API. Stacksync's field mapping accounts for these differences between Hyperline and Servicemax without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Hyperline and Servicemax records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Hyperline and Servicemax connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Hyperline–Servicemax integration in-house.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 416 integrations available for Hyperline and Servicemax.
Popular · 5 of 416
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Hyperline ⇄ Microsoft Dynamics 365 -
Servicemax ⇄ Ramp -
Servicemax ⇄ Recurly -
Servicemax ⇄ Rillet -
Servicemax ⇄ Workday
No integrations match .
