Real-time
Two-way sync
Changes in GitHub or ServiceNow instantly reflect in both systems. No stale data, no manual imports.
Business productivity
GitHub to ServiceNow integration — real-time, two-way sync
Keep GitHub and ServiceNow in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect GitHub and ServiceNow
Stop re-entering the same information in GitHub and ServiceNow: Stacksync keeps the records they share consistent in real time, in both directions.
Two tools in the daily stack often hold overlapping information: the same people, the same companies, or the same pieces of work, described twice. The tools do different jobs, so consolidating is not the answer; the overlap just needs to stop drifting.
Stacksync syncs Pull Requests, Commits, Releases, Workflow runs (Actions) in GitHub with Incidents, Change Requests, Problems, Service Catalog Requests in ServiceNow in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.
Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.
Common use cases
- 01 Publish release data into customer-communication tools when a new version ships.
- 02 Two-way sync of GitHub issues with Jira, Linear, or a support system so engineering and customer-facing teams work in their own tools.
- 03 Create ServiceNow tickets automatically from CRM cases and sync status back as agents work them
- 04 Bi-directional sync of incidents with engineering issue trackers so IT and engineering work the same ticket without re-keying
Common sync patterns
Handoffs between teams
When work started in one tool continues in the other, the shared fields travel with it automatically.
Where both tools track people or companies: one consistent record
Contact and company details corrected in either tool update the other, so nobody works from the old version.
Where one tool produces events: mirror them in the other
Payments, replies, messages, or tickets created in one tool can create or update matching records in the other, keeping context in one place.
What you can sync between GitHub and ServiceNow
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| GitHub objects | ServiceNow objects | How this pairing syncs | |
|---|---|---|---|
| Organizations and Teams Membership data synced with identity systems and HR directories for access reviews. | Knowledge Articles Support content that can be mirrored to help centers or search indexes. | Organizations and Teams is specific to GitHub and Knowledge Articles to ServiceNow — each maps to any object or custom field on the other side. | |
| Users Author and assignee identities matched to internal directories. | Custom Tables Scoped or u_-prefixed tables are addressable through the same Table API as standard ones. | Users is specific to GitHub and Custom Tables to ServiceNow — each maps to any object or custom field on the other side. | |
| Labels and Milestones Classification fields mapped to statuses and sprints in external trackers. | Incidents The core ITSM ticket; commonly synced with engineering trackers and CRMs. | Labels and Milestones is specific to GitHub and Incidents to ServiceNow — each maps to any object or custom field on the other side. | |
| Repositories Top-level containers whose metadata and settings syncs read to scope other objects. | Change Requests Track planned changes; synced to deployment and release tooling. | Repositories is specific to GitHub and Change Requests to ServiceNow — each maps to any object or custom field on the other side. | |
| Issues Synced two-way with project trackers and support tools, including labels and assignees. | Problems Root-cause records linked to incidents, useful in cross-system reporting. | Issues is specific to GitHub and Problems to ServiceNow — each maps to any object or custom field on the other side. | |
| Pull Requests Review state, status checks, and merge status feed engineering dashboards and workflow tools. | Service Catalog Requests Requested items and approvals that often trigger provisioning in other systems. | Pull Requests is specific to GitHub and Service Catalog Requests to ServiceNow — each maps to any object or custom field on the other side. |
How changes propagate between GitHub and ServiceNow
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
GitHub ServiceNow Sub-second propagation
DetectionGitHub notifies Stacksync of record changes through webhook events. Webhooks with a broad event catalog covering issues, pull requests, pushes, and releases.
DeliveryEach detected change is written to ServiceNow through its API, with automatic retries and rate-limit backoff.
ServiceNow GitHub Interval-based propagation
DetectionStacksync polls ServiceNow for changes on an incremental schedule, reading only records changed since the previous pass. Polling on sys_updated_on timestamps.
DeliveryEach detected change is written to GitHub through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- GitHub: Authenticated REST requests are limited to 5,000 per hour per user; GitHub Apps scale limits per installation.
- ServiceNow: Subject to instance-level API rate limits and concurrency semaphores configured by administrators.
What ships with GitHub ⇄ ServiceNow
Connect GitHub and ServiceNow for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every GitHub–ServiceNow connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever GitHub or ServiceNow data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single GitHub or ServiceNow record.
Observability
Monitoring
Track your GitHub ⇄ ServiceNow sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between GitHub and ServiceNow.
How the GitHub and ServiceNow connectors work
GitHub
- Integration surface
- REST API and GraphQL API
- Authentication
- OAuth 2.0, fine-grained personal access tokens, or GitHub App installation tokens
- Change detection
- Webhooks with a broad event catalog covering issues, pull requests, pushes, and releases; polling for backfill
- Capabilities
- read · write · webhooks
- Rate limits
- Authenticated REST requests are limited to 5,000 per hour per user; GitHub Apps scale limits per installation.
ServiceNow
- Integration surface
- REST API (Table, Import Set, and Aggregate APIs); SOAP remains for legacy integrations
- Authentication
- OAuth 2.0 or basic authentication against the instance
- Change detection
- Polling on sys_updated_on timestamps; instance admins can configure outbound push through business rules or Flow Designer
- Capabilities
- read · write
- Rate limits
- Subject to instance-level API rate limits and concurrency semaphores configured by administrators
How it works
How to connect GitHub to ServiceNow — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate GitHub and ServiceNow with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
GitHub
connected
ServiceNow
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the GitHub and ServiceNow objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · GitHub ⇄ ServiceNowCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
GitHub ServiceNowCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
GitHub and ServiceNow integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between GitHub and ServiceNow: authenticate both systems, choose the objects to sync (such as GitHub's Organizations and Teams and Users), map fields visually, and changes propagate both ways in milliseconds — no code required.
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GitHub: REST API and GraphQL API. Authentication: OAuth 2.0, fine-grained personal access tokens, or GitHub App installation tokens. ServiceNow: REST API (Table, Import Set, and Aggregate APIs); SOAP remains for legacy integrations. Authentication: OAuth 2.0 or basic authentication against the instance. Stacksync manages authentication, retries, and rate limits on both sides.
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GitHub: Webhook deliveries are signed with a shared secret (HMAC), letting receivers verify payload authenticity before applying changes. ServiceNow: Reference fields return sys_ids by default; the sysparm_display_value parameter switches to human-readable values, which affects field mapping. Stacksync's field mapping accounts for these differences between GitHub and ServiceNow without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means GitHub and ServiceNow records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed GitHub and ServiceNow connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom GitHub–ServiceNow integration in-house.
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Yes — Stacksync ships production-grade connectors for both GitHub and ServiceNow. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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Popular · 7 of 436
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GitHub ⇄ Front -
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GitHub ⇄ SendGrid -
GitHub ⇄ Twilio -
ServiceNow ⇄ Zendesk - ServiceNow ⇄ Front
- ServiceNow ⇄ Amazon Seller Central
No integrations match .
