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GitHub to Servicemax integration — real-time, two-way sync

Keep GitHub and Servicemax in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect GitHub and Servicemax

Stop re-entering the same information in GitHub and Servicemax: Stacksync keeps the records they share consistent in real time, in both directions.

Two tools in the daily stack often hold overlapping information: the same people, the same companies, or the same pieces of work, described twice. The tools do different jobs, so consolidating is not the answer; the overlap just needs to stop drifting.

Stacksync syncs Repositories, Issues, Pull Requests, Commits in GitHub with Stock History, Accounts, Contacts, Cases in Servicemax in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.

Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.

Common use cases

  • 01 Publish release data into customer-communication tools when a new version ships.
  • 02 Two-way sync of GitHub issues with Jira, Linear, or a support system so engineering and customer-facing teams work in their own tools.
  • 03 Mirror Accounts and Contacts between ServiceMax and the CRM system of record so customer and site data stays consistent.
  • 04 Sync Work Orders (SVMXC__Service_Order__c) and Work Details bi-directionally with Postgres so ops and analytics teams read and write field-service data in plain SQL.

Common sync patterns

Where Servicemax is where the team documents or plans: keep its data fed

Information that originates in GitHub stays current in Servicemax instead of going stale after a one-time paste.

Handoffs between teams

When work started in one tool continues in the other, the shared fields travel with it automatically.

Where both tools track people or companies: one consistent record

Contact and company details corrected in either tool update the other, so nobody works from the old version.

What you can sync between GitHub and Servicemax

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

GitHub objects Servicemax objects How this pairing syncs
Commits Read-only history used to link code activity to tickets and releases. Work Details SVMXC__Service_Order_Line__c; line items on a Work Order for labor, parts used, and expenses; read out for billing or written back with usage. Commits is specific to GitHub and Work Details to Servicemax — each maps to any object or custom field on the other side.
Releases Tagged versions synced into changelogs, CRMs, or customer-notification systems. Installed Products SVMXC__Installed_Product__c; the installed-base asset record driving entitlement and service history; synced with asset and IoT databases. Releases is specific to GitHub and Installed Products to Servicemax — each maps to any object or custom field on the other side.
Workflow runs (Actions) CI results synced into incident and reporting systems. Service Contracts SVMXC__Service_Contract__c; coverage and entitlement agreements; synced to warehouses for renewal, SLA, and warranty reporting. Workflow runs (Actions) is specific to GitHub and Service Contracts to Servicemax — each maps to any object or custom field on the other side.
Organizations and Teams Membership data synced with identity systems and HR directories for access reviews. Stock History SVMXC__Stock_History__c; append-only log of inventory transactions (RMA, shipment, parts receipt); read out for parts and inventory analytics. Organizations and Teams is specific to GitHub and Stock History to Servicemax — each maps to any object or custom field on the other side.
Users Author and assignee identities matched to internal directories. Accounts Standard Salesforce Account; customer and site company records; synced two-way with CRM and database customer tables. Users is specific to GitHub and Accounts to Servicemax — each maps to any object or custom field on the other side.
Labels and Milestones Classification fields mapped to statuses and sprints in external trackers. Contacts Standard Salesforce Contact; people linked to Accounts and service sites; synced with CRM and support person records. Labels and Milestones is specific to GitHub and Contacts to Servicemax — each maps to any object or custom field on the other side.

How changes propagate between GitHub and Servicemax

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

GitHub Servicemax Sub-second propagation

DetectionGitHub notifies Stacksync of record changes through webhook events. Webhooks with a broad event catalog covering issues, pull requests, pushes, and releases.

DeliveryEach detected change is written to Servicemax through its API, with automatic retries and rate-limit backoff.

Servicemax GitHub Sub-second propagation

DetectionChanges in Servicemax are captured at the source via change data capture — no polling loop against its API. Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object.

DeliveryEach detected change is written to GitHub through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • GitHub: Authenticated REST requests are limited to 5,000 per hour per user; GitHub Apps scale limits per installation.
  • Servicemax: Governed by the Salesforce org-wide daily API request allocation, shared across all integrations and scaled by edition and license count.
What ships with GitHub ⇄ Servicemax

Connect GitHub and Servicemax for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every GitHub–Servicemax connection.

Real-time

Two-way sync

Changes in GitHub or Servicemax instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever GitHub or Servicemax data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single GitHub or Servicemax record.

Observability

Monitoring

Track your GitHub ⇄ Servicemax sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between GitHub and Servicemax.

How the GitHub and Servicemax connectors work

GitHub

Integration surface
REST API and GraphQL API
Authentication
OAuth 2.0, fine-grained personal access tokens, or GitHub App installation tokens
Change detection
Webhooks with a broad event catalog covering issues, pull requests, pushes, and releases; polling for backfill
Capabilities
read · write · webhooks
Rate limits
Authenticated REST requests are limited to 5,000 per hour per user; GitHub Apps scale limits per installation.

Servicemax

Integration surface
Salesforce REST, SOAP, and Bulk APIs (ServiceMax is a managed package on the Salesforce platform)
Authentication
Salesforce OAuth login via a user with API access; the connecting profile needs object and field permissions on ServiceMax's SVMXC__ objects
Change detection
Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object where enabled
Capabilities
read · write · CDC
Rate limits
Governed by the Salesforce org-wide daily API request allocation, shared across all integrations and scaled by edition and license count
How it works

How to connect GitHub to Servicemax — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate GitHub and Servicemax with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    GitHub connected
    Servicemax connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the GitHub and Servicemax objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · GitHub ⇄ Servicemax
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    GitHub Servicemax
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

GitHub and Servicemax integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
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DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 462 integrations available for GitHub and Servicemax.

Popular · 8 of 462
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