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Data warehouse / Business productivity · Two-way sync platform

BigQuery and Front integration — two-way sync

Keep supported BigQuery and Front records aligned with two-way sync. Give each team access to current data while controlling which system can update each field.

  • Field mappings and sync direction under your control
  • Inspect and resolve record errors in one dashboard
Two-way sync for supported objects
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Example workflow

Message or conversation reporting workflow

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Starting eventA change involving the proposed message or conversation table in BigQuery or Front Conversations needs a defined result in the other system.

  1. Start with the proposed message or conversation table in BigQuery and Front Conversations. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Resolve conversation, participant, and customer context before associating messages.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest a delivery-state change, repeated message, private conversation, and reply linked to the correct thread.

Review records and field ownership

Mapping essentials

Records and field ownership

Match records by stable IDs and assign an owner for each field. The record notes identify the coverage to check.

Download the mapping worksheet

CSV · No email required

Example record relationships between BigQuery and Front
BigQuery recordFront recordRecord matchingField ownership
Proposed message or conversation tableProposed table; choose its name and schema.Reporting datasetConversationsProposed record; confirm Stacksync object support.Retain message ID, conversation/thread ID, channel, and sender identity.Separate message history from actions that send new messages; preserve private/public visibility and channel consent.
Proposed contact tableProposed table; choose its name and schema.Reporting datasetContactsDocumented record: SupportedUse a stable person/contact ID and an explicit cross-system lookup. Email can change and can be shared, so treat it as a matching clue rather than a universal key.Keep consent and communication preferences under an agreed authority; a general contact update must not silently resubscribe someone.
Proposed company tableProposed table; choose its name and schema.Reporting datasetAccountsDocumented record: SupportedRetain the source company ID and the destination customer/company ID. Separate legal entities, subsidiaries, and business units; a shared name or web domain is insufficient.Assign ownership separately for relationship details and finance-controlled billing details.

Use writable fields from the connected accounts. Read values from read-only fields without writing changes back to them, and define deletion handling separately.

Why teams connect BigQuery and Front

Put your BigQuery and Front data to work

Start with the work your team needs to complete: keep records up to date, make operational data available for reporting, or move data to a new system. Choose one BigQuery and Front workflow to test, define what success looks like, and decide who handles failed updates.

  • Report first-response and resolution times across every Front Inbox from a single BigQuery Dataset.

  • Join Front Conversations with revenue tables in BigQuery to quantify support cost per Account.

  • Audit Comments and Messages in BigQuery for QA sampling of support interactions.

What records can you sync?

Start with the records your workflow needs. Check each system’s read and write requirements before mapping fields.

BigQuery

Read and write support varies by record

Record types covered in the setup guide

Record typesCoverage and requirements
  • Tables
See connector requirements. Confirm field permissions and sync direction.

Read the BigQuery connector guide

Front

Read and write support varies by record

Record types covered in the setup guide

Record typesCoverage and requirements
  • Accounts
  • Contacts
  • Contact Groups
  • Events
✅ Supported. Confirm field permissions and sync direction.

Read the Front connector guide

Connection essentials

Review how each system connects, detects changes, and permits access to your records.

View setup requirements and limits
Connection requirementBigQueryFront
Integration interfaceGoogleSQL via the BigQuery REST API, client libraries, JDBC/ODBC drivers, and the Storage Read/Write APIsREST API (Core API)
AuthenticationDedicated Google Cloud service account and JSON keyOAuth authorization via the Stacksync UI
Change detectionThe setup provisions notification services using Eventarc and Cloud Run in the customer Google Cloud project.The saved Stacksync guide does not specify the change-detection mechanism.
Read accessAvailable for supported recordsAvailable for supported records
Write accessAvailable for supported recordsAvailable for supported records

Enterprise controls

Security and control for your integrations

Explore security controls

Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

  • SOC 2 Type II
  • ISO 27001
  • HIPAA BAA
  • GDPR
  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

BigQuery
Integration interface
GoogleSQL via the BigQuery REST API, client libraries, JDBC/ODBC drivers, and the Storage Read/Write APIs
Authentication
Dedicated Google Cloud service account and JSON key; enable the APIs and grant the roles in the authorization guide.
Change detection
The setup provisions notification services using Eventarc and Cloud Run in the customer Google Cloud project.
Read access
Available for supported records
Write access
Available for supported records
Setup requirements
  • Enable BigQuery, Cloud Run, Cloud Resource Manager, and Eventarc APIs in the target project.
  • Create a dedicated service account with the roles in the authorization guide and supply its credentials through Stacksync.
Limitations to check
  • Only tables are supported in the saved guide; ordinary and materialized views are excluded.
  • Google Cloud quotas and the selected write method affect capacity; validate the current project limits before a large backfill.
Technical documentation

Documentation reviewed 2026-09-15. Check the linked guides for current account and record requirements.

BigQuery setup guide
Front
Integration interface
REST API (Core API)
Authentication
OAuth authorization via the Stacksync UI ("Connections" > "create new connection" > "Front" > "Authorize") — no coding required
Change detection
The saved Stacksync guide does not specify the change-detection mechanism. Confirm it for the selected objects.
Read access
Available for supported records
Write access
Available for supported records
Setup requirements
  • Create a Front connection in Stacksync and complete the authorization flow.
  • Check the documented Accounts, Contacts, Contact Groups, and Events coverage against the required use case.
Limitations to check
  • Two-way sync is documented at connector level. The object list does not specify writable fields or change-detection behavior; validate both for the selected records.
Technical documentation

Documentation reviewed 2026-09-15. Check the linked guides for current account and record requirements.

Front setup guide

Prepare BigQuery and Front access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

BigQuery setup checklist
  • Enable BigQuery, Cloud Run, Cloud Resource Manager, and Eventarc APIs in the target project.
  • Create a dedicated service account with the roles in the authorization guide and supply its credentials through Stacksync.

Setup guides: Authorize BigQuery

Front setup checklist
  • Create a Front connection in Stacksync and complete the authorization flow.
  • Check the documented Accounts, Contacts, Contact Groups, and Events coverage against the required use case.

Setup guides: Authorize Front

Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the BigQuery and Front planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

See Stacksync in action · Review current pricing

Record identity and field ownership

Keep each record tied to its source ID. Use the references below to choose field owners and preserve relationships between records.

Download the mapping worksheet · CSV, no email required

Reporting dataset

Proposed message or conversation table in BigQuery (choose its name) / Conversations

Plan a message or conversation dataset while preserving its source meaning.

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

BigQuery
Your database schema
Front
Object support to establish
Record identity
Retain message ID, conversation/thread ID, channel, and sender identity.
Field ownership
Separate message history from actions that send new messages; preserve private/public visibility and channel consent.

Fields to include

  • Source message ID
  • Thread reference
  • Delivery state
  • Timestamp
  • Related record ID
Record dependencies
Resolve conversation, participant, and customer context before associating messages.
Validation
Test a delivery-state change, repeated message, private conversation, and reply linked to the correct thread.
Recovery
Check provider delivery state before retrying a send; replaying history must not send the message again.

References: Front: Conversations documentation

Reporting dataset

Proposed contact table in BigQuery (choose its name) / Contacts

Plan a contact dataset while preserving its source meaning.

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

BigQuery
Your database schema
Front
Documented record · ✅ Supported
Record identity
Use a stable person/contact ID and an explicit cross-system lookup. Email can change and can be shared, so treat it as a matching clue rather than a universal key.
Field ownership
Keep consent and communication preferences under an agreed authority; a general contact update must not silently resubscribe someone.

Fields to include

  • Source person ID
  • Display name
  • Email address
  • Organization reference
  • Consent state
Record dependencies
Resolve the organization relationship and any owner or consent references required by the destination.
Validation
Test an email change, two records sharing an email, and a person associated with multiple organizations.
Recovery
Hold ambiguous matches for review and reconcile the person ID before retrying; preserve the consent decision already recorded by its owner.

References: Front: Contacts documentation

Reporting dataset

Proposed company table in BigQuery (choose its name) / Accounts

Plan a company dataset while preserving its source meaning.

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

BigQuery
Your database schema
Front
Documented record · ✅ Supported
Record identity
Retain the source company ID and the destination customer/company ID. Separate legal entities, subsidiaries, and business units; a shared name or web domain is insufficient.
Field ownership
Assign ownership separately for relationship details and finance-controlled billing details.

Fields to include

  • Source record ID
  • Legal or display name
  • Business-unit reference
  • Lifecycle status
Record dependencies
Resolve parent organizations, business units, and currency references before dependent transactions.
Validation
Use two organizations with similar names and one with multiple business units. Verify that an update reaches the intended entity only.
Recovery
Repair the cross-system ID relationship before retrying dependent records; do not merge companies solely to remove a sync error.

References: Front: Accounts documentation

Reporting dataset

Proposed application user or identity table in BigQuery (choose its name) / Teammates

Plan a application user or identity dataset while preserving its source meaning.

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

BigQuery
Your database schema
Front
Object support to establish
Record identity
Use the immutable user ID within the tenant or directory. Do not equate an application user with a CRM customer contact.
Field ownership
Identity and application owners approve account lifecycle and access changes; synchronize only approved attributes.

Fields to include

  • Source user ID
  • Tenant reference
  • Account status
  • Group references
Record dependencies
Resolve tenant and group references and establish a protected administrative-account policy.
Validation
Test a renamed login, disabled account, missing group, and a user existing in two tenants.
Recovery
Review access impact before retrying a lifecycle change; reconcile current identity state and retain an approval trail.

References: Front: Teammates documentation

Reporting dataset

Proposed event or activity table in BigQuery (choose its name) / Events

Plan a event or activity dataset while preserving its source meaning.

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

BigQuery
Your database schema
Front
Documented record · ✅ Supported
Record identity
Keep the source event ID, source system, occurrence time, and ingestion time. Use an explicit duplicate-detection key.
Field ownership
Decide whether the destination stores an immutable history or only a current-state summary.

Fields to include

  • Source event ID
  • Event type
  • Occurred-at time
  • Related record ID
  • Payload version
Record dependencies
Resolve the related customer, user, or transaction identity without assuming the event ID is the entity ID.
Validation
Deliver the same event twice, then an older event after a newer one; verify duplicate and ordering behavior.
Recovery
Identify side effects already completed before replaying an event; use the agreed deduplication key.

References: Front: Events documentation

Compare integration approaches

Use BigQuery Proposed message or conversation table in BigQuery (choose its name) and Front Conversations for the first pilot. Verify its identity and permitted direction, then add dependent records only when the acceptance checks pass.

Stacksync managed sync

Best fit
Two-way sync for supported objects. Choose the records, writable fields, and permissions for your workflow.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Retain message ID, conversation/thread ID, channel, and sender identity. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your BigQuery and Front record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Proposed message or conversation table in BigQuery (choose its name) / Conversations, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider when BigQuery and Front need a transformation, approval, or action outside a direct record sync.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery.

File or scheduled snapshot

Best fit
Consider for a one-time BigQuery / Front migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Message or conversation reporting workflow

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Starting event: A change to the selected Proposed message or conversation table in BigQuery (choose its name) or Conversations record needs a defined result in the other system.

  1. Start with BigQuery Proposed message or conversation table in BigQuery (choose its name) and Front Conversations. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve conversation, participant, and customer context before associating messages.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a delivery-state change, repeated message, private conversation, and reply linked to the correct thread.

If it fails: Check provider delivery state before retrying a send; replaying history must not send the message again.

Contact reporting workflow

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Starting event: A change to the selected Proposed contact table in BigQuery (choose its name) or Contacts record needs a defined result in the other system.

  1. Start with BigQuery Proposed contact table in BigQuery (choose its name) and Front Contacts. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve the organization relationship and any owner or consent references required by the destination.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test an email change, two records sharing an email, and a person associated with multiple organizations.

If it fails: Hold ambiguous matches for review and reconcile the person ID before retrying; preserve the consent decision already recorded by its owner.

Company reporting workflow

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Starting event: A change to the selected Proposed company table in BigQuery (choose its name) or Accounts record needs a defined result in the other system.

  1. Start with BigQuery Proposed company table in BigQuery (choose its name) and Front Accounts. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve parent organizations, business units, and currency references before dependent transactions.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Use two organizations with similar names and one with multiple business units. Verify that an update reaches the intended entity only.

If it fails: Repair the cross-system ID relationship before retrying dependent records; do not merge companies solely to remove a sync error.

Define an explicit handoff between BigQuery and Front

Validate the selected objects and operations even where connector-level direction is documented.

Starting event: A business event involving a selected business dataset needs a defined response involving Accounts or Contacts.

  1. Document what the source event means and which destination record or action should respond. A similar name does not establish a shared entity.
  2. Retain separate IDs and choose whether the destination is a report, a new work item, or a change to an existing record.
  3. Assign an approval owner and a duplicate-detection rule before running an action. Use a custom workflow only after its endpoint support is confirmed.

Expected result: An example input has an unambiguous destination and expected result; repeated delivery produces only the intended change.

If it fails: Resolve missing identity or ambiguous business meaning before retrying; route unsupported operations to the implementation owner.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Proposed message or conversation table in BigQuery (choose its name) / Conversations

Test case

Test a delivery-state change, repeated message, private conversation, and reply linked to the correct thread.

Expected result

The expected message or conversation relationship is preserved with no duplicate action or unintended write.

Proposed contact table in BigQuery (choose its name) / Contacts

Test case

Test an email change, two records sharing an email, and a person associated with multiple organizations.

Expected result

The expected contact relationship is preserved with no duplicate action or unintended write.

Proposed company table in BigQuery (choose its name) / Accounts

Test case

Use two organizations with similar names and one with multiple business units. Verify that an update reaches the intended entity only.

Expected result

The expected company relationship is preserved with no duplicate action or unintended write.

Proposed application user or identity table in BigQuery (choose its name) / Teammates

Test case

Test a renamed login, disabled account, missing group, and a user existing in two tenants.

Expected result

The expected application user or identity relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Check that each connected account can read and write the chosen objects. Exercise both directions with a test record before enabling production changes.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated message or conversation change

Investigate

Inspect BigQuery Proposed message or conversation table in BigQuery (choose its name) and Front Conversations, their IDs, and the destination error.

Next action

Check provider delivery state before retrying a send; replaying history must not send the message again.

Rejected or repeated contact change

Investigate

Inspect BigQuery Proposed contact table in BigQuery (choose its name) and Front Contacts, their IDs, and the destination error.

Next action

Hold ambiguous matches for review and reconcile the person ID before retrying; preserve the consent decision already recorded by its owner.

Rejected or repeated company change

Investigate

Inspect BigQuery Proposed company table in BigQuery (choose its name) and Front Accounts, their IDs, and the destination error.

Next action

Repair the cross-system ID relationship before retrying dependent records; do not merge companies solely to remove a sync error.

A record type or update is unavailable

Investigate

Check the BigQuery and Front connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between BigQuery and Front

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

BigQuery Front Timing depends on the connected systems

Detect changesThe setup provisions notification services using Eventarc and Cloud Run in the customer Google Cloud project.

Apply updatesSelected writable fields update in Front. Its permissions and validation rules still apply; rejected records can be inspected in the Issues dashboard.

Front BigQuery Timing depends on the connected systems

Detect changesThe saved Stacksync guide does not specify the change-detection mechanism. Confirm it for the selected objects.

Apply updatesSelected writable fields update in BigQuery. Its permissions and validation rules still apply; rejected records can be inspected in the Issues dashboard.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Google Cloud quotas and the selected write method affect capacity; validate the current project limits before a large backfill.
FAQ

BigQuery and Front integration FAQ

Next step

See your workflow in Stacksync

Walk through your BigQuery and Front records, field mappings, and requirements with an integration engineer.