Real-time
Two-way sync
Changes in Dynamics 365 F&O or Twilio instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ Business productivity
Dynamics 365 F&O to Twilio integration — real-time, two-way sync
Keep Dynamics 365 F&O and Twilio in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Dynamics 365 F&O and Twilio
Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Twilio and Dynamics 365 F&O.
Operations teams connect Dynamics 365 F&O to Twilio to trigger SMS and voice outreach from ERP events and to log communication history against the records that caused it. F&O Sales Orders and Customer Invoices drive Twilio Messages, while Calls and message logs tie back to the F&O Customer.
Stacksync syncs Messaging Services, Calls, Incoming Phone Numbers, Outgoing Caller IDs in Twilio with Vendor Invoices, General Journal Entries, On-hand Inventory, Customers in Dynamics 365 F&O bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
Common use cases
- 01 Notify customers by SMS when a Sales Order ships, using phone data maintained in F&O.
- 02 Run dunning sequences over Twilio for aging Customer Invoices and keep Message history auditable.
- 03 Manage regional sender identities with Twilio Incoming Phone Numbers and Outgoing Caller IDs per F&O legal entity.
- 04 Push Twilio usage records into a finance database for per-customer communication cost allocation.
Common sync patterns
Order status SMS
F&O Sales Order milestones trigger Twilio Messages through Messaging Services to the customer on record.
Collections calling
overdue F&O Customer Invoices generate Twilio Calls tasks, with call outcomes logged against the customer.
Vendor notifications
F&O Purchase Order changes send Twilio Messages to supplier contacts.
What you can sync between Dynamics 365 F&O and Twilio
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Dynamics 365 F&O objects | Twilio objects | How this pairing syncs | |
|---|---|---|---|
| Sales Orders Order transactions; written in from storefronts or CRM and tracked through fulfillment. | Messages SMS, MMS, and WhatsApp messages with delivery status; synced to log outreach in CRMs and databases. | Sales Orders is specific to Dynamics 365 F&O and Messages to Twilio — each maps to any object or custom field on the other side. | |
| Purchase Orders Procurement transactions; extracted for spend and supply chain reporting. | Messaging Services Synced with incremental and full sync per the Stacksync docs. | Purchase Orders is specific to Dynamics 365 F&O and Messaging Services to Twilio — each maps to any object or custom field on the other side. | |
| Customer Invoices AR billing documents; status synced back to CRM and customer success tools. | Calls Voice call records with duration and outcome, commonly mirrored to support and sales systems. | Customer Invoices is specific to Dynamics 365 F&O and Calls to Twilio — each maps to any object or custom field on the other side. | |
| Vendor Invoices AP documents; synced with invoice automation systems. | Incoming Phone Numbers Synced with incremental and full sync per the Stacksync docs. | Vendor Invoices is specific to Dynamics 365 F&O and Incoming Phone Numbers to Twilio — each maps to any object or custom field on the other side. | |
| General Journal Entries GL postings; read-only extracts for consolidated finance reporting. | Outgoing Caller IDs Synced with incremental and full sync per the Stacksync docs. | General Journal Entries is specific to Dynamics 365 F&O and Outgoing Caller IDs to Twilio — each maps to any object or custom field on the other side. | |
| On-hand Inventory Stock positions; read out to storefronts and internal apps for availability. | Accounts Synced with incremental and full sync per the Stacksync docs. | On-hand Inventory is specific to Dynamics 365 F&O and Accounts to Twilio — each maps to any object or custom field on the other side. |
How changes propagate between Dynamics 365 F&O and Twilio
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Dynamics 365 F&O Twilio Sub-second propagation
DetectionDynamics 365 F&O pushes changes as they happen — webhook events backed by change data capture. Change data capture via the Dynamics 365 Change Tracking feature, enabled per entity.
DeliveryEach detected change is written to Twilio through its API, with automatic retries and rate-limit backoff.
Twilio Dynamics 365 F&O Sub-second propagation
DetectionTwilio notifies Stacksync of record changes through webhook events. Status callback webhooks per message and call, plus polling of resource lists for backfill.
DeliveryEach detected change is written to Dynamics 365 F&O through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Dynamics 365 F&O: OData requests are subject to platform throttling; high-volume loads belong in the Data Management Framework.
What ships with Dynamics 365 F&O ⇄ Twilio
Connect Dynamics 365 F&O and Twilio for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Dynamics 365 F&O–Twilio connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Dynamics 365 F&O or Twilio data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Dynamics 365 F&O or Twilio record.
Observability
Monitoring
Track your Dynamics 365 F&O ⇄ Twilio sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Dynamics 365 F&O and Twilio.
How the Dynamics 365 F&O and Twilio connectors work
Dynamics 365 F&O
- Integration surface
- OData REST endpoint over data entities, plus the Data Management Framework for batch
- Authentication
- OAuth via Microsoft sign-in: provide the D365 F&O environment URL, sign in with Microsoft credentials, and grant the Stacksync app consent (admin consent may be required — "Need admin approval for this app")
- Change detection
- Change data capture via the Dynamics 365 Change Tracking feature, enabled per entity; falls back to periodic full-sync where change tracking is unavailable
- Capabilities
- read · write · CDC · webhooks
- Rate limits
- OData requests are subject to platform throttling; high-volume loads belong in the Data Management Framework.
Twilio
- Integration surface
- REST API (per-product APIs for Messaging, Voice, Conversations, Verify)
- Authentication
- Account SID + Auth Token (copied from Twilio Console Account Info and entered into the Stacksync Twilio connector)
- Change detection
- Status callback webhooks per message and call, plus polling of resource lists for backfill
- Capabilities
- read · write · webhooks
How it works
How to connect Dynamics 365 F&O to Twilio — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Dynamics 365 F&O and Twilio with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Dynamics 365 F&O
connected
Twilio
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Dynamics 365 F&O and Twilio objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Dynamics 365 F&O ⇄ TwilioCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Dynamics 365 F&O TwilioCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Dynamics 365 F&O and Twilio integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Dynamics 365 F&O and Twilio: authenticate both systems, choose the objects to sync (such as Dynamics 365 F&O's Sales Orders and Purchase Orders), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Twilio: Every Twilio resource carries a 34-character SID with a type prefix (for example SM for messages, CA for calls), which gives syncs stable unique keys. Dynamics 365 F&O: The Data Management Framework handles high-volume asynchronous import and export, complementing the record-level OData endpoint. Stacksync's field mapping accounts for these differences between Dynamics 365 F&O and Twilio without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Dynamics 365 F&O and Twilio records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Dynamics 365 F&O and Twilio connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Dynamics 365 F&O–Twilio integration in-house.
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Yes — Stacksync ships production-grade connectors for both Dynamics 365 F&O and Twilio. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Dynamics 365 F&O: Change data capture via the Dynamics 365 Change Tracking feature, enabled per entity; falls back to periodic full-sync where change tracking is unavailable. On Twilio: Status callback webhooks per message and call, plus polling of resource lists for backfill. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 361 integrations available for Dynamics 365 F&O and Twilio.
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