Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.
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Record matching
Customers / Customers
Compare whether Dynamics 365 F&O Customers and Microsoft Dynamics NAV Customers describe the same customer in your business.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
- Dynamics 365 F&O
- Object support to establish
- Microsoft Dynamics NAV
- Object support to establish
- Record identity
- Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.
- Field ownership
- Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.
Fields to include
- Source customer ID
- Person/company classification
- Legal entity or business unit
- Destination identity reference
- Record dependencies
- Resolve person or company type, legal entity, business role, and any billing account before transactions.
- Validation
- Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
- Recovery
- Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.
References: Dynamics 365 F&O: Customers documentation
Customer identity
Customers / Companies
Before linking Dynamics 365 F&O Customers to Microsoft Dynamics NAV Companies, check whether the customer is an individual or a company. Match the correct record type in each system.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
- Dynamics 365 F&O
- Object support to establish
- Microsoft Dynamics NAV
- Object support to establish
- Record identity
- Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.
- Field ownership
- Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.
Fields to include
- Source customer ID
- Person/company classification
- Legal entity or business unit
- Destination identity reference
- Record dependencies
- Resolve person or company type, legal entity, business role, and any billing account before transactions.
- Validation
- Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
- Recovery
- Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.
References: Dynamics 365 F&O: Customers documentation
Record matching
Customer Invoices / Sales Orders & Invoices
Compare whether Dynamics 365 F&O Customer Invoices and Microsoft Dynamics NAV Sales Orders & Invoices describe the same customer invoice in your business.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
- Dynamics 365 F&O
- Object support to establish
- Microsoft Dynamics NAV
- Object support to establish
- Record identity
- Retain the invoice ID, issuer/legal entity, and original order reference; invoice numbers alone may overlap.
- Field ownership
- The financial system owns posting and accounting treatment. A posted invoice may need a credit or adjustment process instead of an overwrite.
Fields to include
- Source invoice ID
- Customer or supplier reference
- Line totals
- Currency
- Posting/payment status
- Record dependencies
- Resolve the customer or supplier, account codes, tax, currency, and accounting period before posting.
- Validation
- Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.
- Recovery
- Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.
References: Dynamics 365 F&O: Customer Invoices documentation
Business process
Sales Orders / Sales Orders & Invoices
Order-to-invoice handoff: Dynamics 365 F&O Sales Orders provides context for Microsoft Dynamics NAV Sales Orders & Invoices. These are related records, not equivalent entities.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
- Dynamics 365 F&O
- Object support to establish
- Microsoft Dynamics NAV
- Object support to establish
- Record identity
- Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.
- Field ownership
- Finance owns invoice posting; the order system supplies the approved commercial context.
Fields to include
- Source record reference
- Destination record reference
- Approved handoff state
- Duplicate-detection key
- Record dependencies
- Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
- Validation
- Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.
- Recovery
- Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.
References: Dynamics 365 F&O: Sales Orders documentation
Record matching
Vendors / Vendors
Compare whether Dynamics 365 F&O Vendors and Microsoft Dynamics NAV Vendors describe the same supplier or vendor in your business.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
- Dynamics 365 F&O
- Object support to establish
- Microsoft Dynamics NAV
- Object support to establish
- Record identity
- Use the supplier ID within its business entity; a supplier name may occur in several subsidiaries.
- Field ownership
- Assign responsibility for approved supplier details; restrict changes to payment instructions to the business approval process.
Fields to include
- Source supplier ID
- Legal name
- Entity reference
- Payment terms
- Active status
- Record dependencies
- Resolve business-unit and payment-term references before purchasing transactions.
- Validation
- Test a supplier shared across subsidiaries and an inactive supplier referenced by an open bill.
- Recovery
- Review rejected supplier changes before retrying dependent bills; do not reactivate a supplier merely to make a write pass.
References: Dynamics 365 F&O: Vendors documentation
Record matching
General Journal Entries / Item Ledger Entries
Compare whether Dynamics 365 F&O General Journal Entries and Microsoft Dynamics NAV Item Ledger Entries describe the same journal or ledger entry in your business.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
- Dynamics 365 F&O
- Object support to establish
- Microsoft Dynamics NAV
- Object support to establish
- Record identity
- Retain journal ID and line IDs within the legal entity and accounting period.
- Field ownership
- The ledger owns posting approval and period controls; an integration should not treat a posted journal as an ordinary editable row.
Fields to include
- Source journal ID
- Account references
- Debit/credit amounts
- Entity
- Accounting period
- Record dependencies
- Resolve chart-of-account, currency, entity, and dimension references before lines.
- Validation
- Verify balanced debits and credits, dimension requirements, and rejection for a closed period.
- Recovery
- Reconcile posting status and use the finance-approved reversal or adjustment process instead of replaying a posted entry.
References: Dynamics 365 F&O: General Journal Entries documentation