Real-time
Two-way sync
Changes in Creatio CRM or Success Factors instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Human resources
Creatio CRM to Success Factors integration — real-time, two-way sync
Keep Creatio CRM and Success Factors in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Creatio CRM and Success Factors
Keep the people who own accounts in Creatio CRM in step with the workforce records in Success Factors, so ownership, roles, and org structure stay current in both systems, in real time and in both directions.
Creatio CRM runs on people as much as on accounts: every contact, deal, and account has an owner, and those owners are employees whose roles, teams, and status are held in Success Factors. Success Factors is the system of record for the workforce, from new hires to promotions to departures, and often for the candidates the business is still deciding on. When the two systems are connected only by re-keying or an overnight export, they drift apart, and the CRM ends up assigning accounts to people who have left, holding territories that no longer match the org chart, and waiting days to give a new rep access.
Stacksync syncs Products, Custom sections (objects), Accounts, Contacts in Creatio CRM with EmpCompensation, Foundation Objects (FODepartment, FOLocation, FOCostCenter), Position, PerEmail and PerPhone in Success Factors field by field, in real time, and in both directions. You decide which system owns which fields, so Success Factors stays authoritative on roles and org structure while Creatio CRM keeps ownership and territory current, and Stacksync resolves conflicts by the rules you set.
Common use cases
- 01 Sync Creatio accounts and opportunities into a warehouse for pipeline and forecast reporting outside Creatio dashboards.
- 02 Two-way sync of accounts, orders, and products between Creatio and an ERP so sales and fulfillment share one record of truth.
- 03 Two-way sync of User and EmpJob (position, department, manager, cost center) into Postgres so provisioning, internal apps, and analytics read current org data in SQL while HR edits in SuccessFactors.
- 04 Push new hires (PerPerson, EmpEmployment, EmpJob) into an ERP or payroll system so account, cost-center, and payroll setup fire on hire instead of manual Integration Center exports.
Common sync patterns
One directory of people
A person's name, title, email, phone, or manager corrected in either system updates the other, so both stop maintaining separate copies of the same individual.
Where Success Factors tracks people the business also engages: contacts stay in sync
A person recorded in Success Factors, such as a candidate or applicant, can create or update the matching contact in Creatio CRM, so relationship history and outreach are not rebuilt from scratch when the same individual appears in both.
New team members provisioned when they are hired
When Success Factors records a new hire, a matching user or owner is created in Creatio CRM, so a new rep can start working accounts without waiting on a manual setup ticket.
What you can sync between Creatio CRM and Success Factors
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Creatio CRM objects | Success Factors objects | How this pairing syncs | |
|---|---|---|---|
| Cases Service requests handled in Creatio's service workflows; syncable to help desk tools. | EmpEmployment Employment record tying a person to an employment period (hire, service dates); carries lastModifiedDateTime used for incremental polling. | Cases is specific to Creatio CRM and EmpEmployment to Success Factors — each maps to any object or custom field on the other side. | |
| Orders Order records bridging CRM and fulfillment or ERP systems. | EmpJob Effective-dated job info: position, department, manager, FTE, pay grade, cost center; the most-synced record for downstream HR and provisioning. | Orders is specific to Creatio CRM and EmpJob to Success Factors — each maps to any object or custom field on the other side. | |
| Products Catalog items referenced on orders and opportunities. | EmpCompensation Effective-dated pay and compensation; usually read into a warehouse for reporting, writable for comp updates as new dated slices. | Products is specific to Creatio CRM and EmpCompensation to Success Factors — each maps to any object or custom field on the other side. | |
| Custom sections (objects) No-code custom entities, exposed through the same API as standard objects. | Foundation Objects (FODepartment, FOLocation, FOCostCenter) Org-structure master data (department, location, cost center, division); mastered elsewhere and written in, or read out to build org charts. | Custom sections (objects) is specific to Creatio CRM and Foundation Objects (FODepartment, FOLocation, FOCostCenter) to Success Factors — each maps to any object or custom field on the other side. | |
| Accounts Company records at the center of Creatio's CRM model; commonly synced with ERP customer masters. | Position Position Management records for headcount and requisition planning; synced with an ATS or ERP to keep positions and reqs aligned. | Accounts is specific to Creatio CRM and Position to Success Factors — each maps to any object or custom field on the other side. | |
| Contacts Person records linked to accounts, activities, and cases. | PerEmail and PerPhone Contact sub-entities under PerPerson; synced two-way with a directory or comms system to keep worker contact data current. | Contacts is specific to Creatio CRM and PerEmail and PerPhone to Success Factors — each maps to any object or custom field on the other side. |
How changes propagate between Creatio CRM and Success Factors
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Creatio CRM Success Factors Interval-based propagation
DetectionStacksync polls Creatio CRM for changes on an incremental schedule, reading only records changed since the previous pass. Polling on ModifiedOn system columns.
DeliveryEach detected change is written to Success Factors through its API, with automatic retries and rate-limit backoff.
Success Factors Creatio CRM Sub-second propagation
DetectionSuccess Factors notifies Stacksync of record changes through webhook events. Polling on each entity's lastModifiedDateTime / lastModifiedOn (effective-dated entities require date-range handling).
DeliveryEach detected change is written to Creatio CRM through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Creatio CRM: Subject to the platform's API rate limits.
- Success Factors: OData calls are throttled at the tenant level (Access Limits for OData V2); large reads must be paginated (default page size 1000) via $top/$skip or paging cursors.
What ships with Creatio CRM ⇄ Success Factors
Connect Creatio CRM and Success Factors for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Creatio CRM–Success Factors connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Creatio CRM or Success Factors data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Creatio CRM or Success Factors record.
Observability
Monitoring
Track your Creatio CRM ⇄ Success Factors sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Creatio CRM and Success Factors.
How the Creatio CRM and Success Factors connectors work
Creatio CRM
- Integration surface
- OData REST API plus a proprietary DataService API
- Authentication
- OAuth 2.0 or cookie-based session authentication
- Change detection
- Polling on ModifiedOn system columns; outbound notifications require configuring business processes
- Capabilities
- read · write
- Rate limits
- Subject to the platform's API rate limits
Success Factors
- Integration surface
- OData V2 and V4 REST APIs (plus legacy SFAPI / Compound Employee SOAP API)
- Authentication
- OAuth 2.0 SAML Bearer Assertion — register an OAuth client for an API key (used as client_id), then exchange a signed SAML assertion for a short-lived access token; legacy HTTP Basic auth is being retired
- Change detection
- Polling on each entity's lastModifiedDateTime / lastModifiedOn (effective-dated entities require date-range handling); Intelligent Services can also push a fixed set of standard business events (e.g. Employee Hire) to a REST endpoint
- Capabilities
- read · write · webhooks
- Rate limits
- OData calls are throttled at the tenant level (Access Limits for OData V2); large reads must be paginated (default page size 1000) via $top/$skip or paging cursors.
How it works
How to connect Creatio CRM to Success Factors — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Creatio CRM and Success Factors with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Creatio CRM
connected
Success Factors
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Creatio CRM and Success Factors objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Creatio CRM ⇄ Success FactorsCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Creatio CRM Success FactorsCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Creatio CRM and Success Factors integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Creatio CRM and Success Factors: authenticate both systems, choose the objects to sync (such as Creatio CRM's Cases and Orders), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Creatio CRM and Success Factors connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Creatio CRM–Success Factors integration in-house.
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Yes — Stacksync ships production-grade connectors for both Creatio CRM and Success Factors. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Creatio CRM: Polling on ModifiedOn system columns; outbound notifications require configuring business processes. On Success Factors: Polling on each entity's lastModifiedDateTime / lastModifiedOn (effective-dated entities require date-range handling); Intelligent Services can also push a fixed set of standard business events (e.g. Employee Hire) to a REST endpoint. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Creatio CRM side: Products, Custom sections (objects), Accounts, Contacts, plus custom fields where Creatio CRM exposes them. On the Success Factors side: EmpCompensation, Foundation Objects (FODepartment, FOLocation, FOCostCenter), Position, PerEmail and PerPhone. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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