Real-time
Two-way sync
Changes in Couchbase or Kustomer instantly reflect in both systems. No stale data, no manual imports.
Database ⇄ CRM
Couchbase to Kustomer integration — real-time, two-way sync
Keep Couchbase and Kustomer in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
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Migrated from Matillion
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Couchbase and Kustomer
Treat Kustomer like part of your database: its records live in Couchbase as real tables, and writes in either place sync to the other in seconds.
Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in Couchbase, where it can be queried and joined like everything else.
Stacksync mirrors Custom Objects (Klasses), Users, Teams, Tags from Kustomer into Collections, JSON Documents, Global Secondary Indexes, XDCR replications in Couchbase with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Kustomer with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.
Common use cases
- Sync customers bi-directionally with the CRM and ERP so agents see deal, billing, and subscription context on the timeline
- Push order and shipment records from commerce systems into Kustomer custom objects so agents answer order-status questions without switching tools
- Sync Couchbase JSON documents into Postgres or a warehouse where analysts work with flattened relational tables.
- Stream document mutations via DCP into downstream systems so caches, search indexes, or warehouses stay current.
Product events onto CRM records
Signup, usage, or lifecycle changes written to Couchbase sync onto the matching records in Kustomer, giving go-to-market teams live product context.
Internal tools without API code
Back-office apps read and write the synced tables; Stacksync handles the Kustomer API, limits, and retries.
Trigger workflows from CRM changes
Field and stage updates in Kustomer arrive as row changes in Couchbase, ready to drive jobs and notifications.
What you can sync between Couchbase and Kustomer
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Couchbase objects | Kustomer objects | |
|---|---|---|
| XDCR replications Cluster-to-cluster replication streams, useful context when choosing a sync source cluster. | Teams Team assignments support routing parity and reporting. | |
| Full-text search indexes Search indexes over documents, relevant when syncing searchable content. | Tags Labels on conversations and customers sync for categorization and analytics. | |
| Buckets Top-level data containers, roughly analogous to a database, that scope replication and memory quotas. | Notes Internal annotations carry context alongside synced conversations. | |
| Scopes Namespaces inside a bucket used to group collections, similar to schemas. | Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. | |
| Collections Table-like groupings of documents that syncs typically map one-to-one to destination tables. | Conversations Support threads across channels sync outward for analytics and CRM context. | |
| JSON Documents The core records; schemaless JSON keyed by document id, flattened or mapped to relational rows in syncs. | Messages Individual messages within conversations support full-thread replication. |
What ships with Couchbase ⇄ Kustomer
Connect Couchbase and Kustomer for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Couchbase–Kustomer connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Couchbase or Kustomer data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Couchbase or Kustomer record.
Observability
Monitoring
Track your Couchbase ⇄ Kustomer sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Couchbase and Kustomer.
How the Couchbase and Kustomer connectors work
Couchbase
- Integration surface
- SQL++ (N1QL) query service, key-value SDK APIs, and REST management APIs
- Authentication
- Database credentials with role-based access control, typically over TLS
- Change detection
- Database Change Protocol (DCP) streams document mutations; SQL++ polling on document fields as an alternative
- Capabilities
- read · write · CDC
- Rate limits
- Throughput is bounded by cluster sizing rather than API rate limits
Kustomer
- Integration surface
- REST API
- Authentication
- API key used as a bearer token, scoped by role
- Change detection
- Outbound webhooks on record events, plus polling for backfill
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
How it works
How to connect Couchbase to Kustomer — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Couchbase and Kustomer with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Couchbase
connected
Kustomer
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Couchbase and Kustomer objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Couchbase ⇄ KustomerCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Couchbase KustomerCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Couchbase and Kustomer integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Couchbase and Kustomer: authenticate both systems, choose the objects to sync (such as Couchbase's XDCR replications and Full-text search indexes), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Couchbase and Kustomer: Product events onto CRM records; Internal tools without API code; Trigger workflows from CRM changes. Signup, usage, or lifecycle changes written to Couchbase sync onto the matching records in Kustomer, giving go-to-market teams live product context.
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Couchbase: SQL++ (N1QL) query service, key-value SDK APIs, and REST management APIs. Authentication: Database credentials with role-based access control, typically over TLS. Kustomer: REST API. Authentication: API key used as a bearer token, scoped by role. Stacksync manages authentication, retries, and rate limits on both sides.
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Kustomer: Custom object types are called Klasses, and they are the standard mechanism for landing external data like orders and subscriptions where agents work. Couchbase: SQL++ (N1QL) provides SQL-style querying over JSON documents, including joins across collections, so extraction can be query-shaped rather than key-by-key. Stacksync's field mapping accounts for these differences between Couchbase and Kustomer without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Couchbase and Kustomer records are not retained after a sync operation.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Couchbase and Kustomer.
Popular · 8 of 386
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Couchbase ⇄ HubSpot -
Couchbase ⇄ Microsoft Dynamics 365 Sales -
Couchbase ⇄ Attio -
Couchbase ⇄ Pipedrive -
Kustomer ⇄ Postgres Heroku -
Kustomer ⇄ Airtable -
Kustomer ⇄ AWS Aurora MySQL - Kustomer ⇄ AWS Aurora PostgreSQL
No integrations match .
