Real-time
Two-way sync
Changes in ConnectWise or Gatekeeper instantly reflect in both systems. No stale data, no manual imports.
Business productivity
ConnectWise to Gatekeeper integration — real-time, two-way sync
Keep ConnectWise and Gatekeeper in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect ConnectWise and Gatekeeper
Stop re-entering the same information in ConnectWise and Gatekeeper: Stacksync keeps the records they share consistent in real time, in both directions.
Two tools in the daily stack often hold overlapping information: the same people, the same companies, or the same pieces of work, described twice. The tools do different jobs, so consolidating is not the answer; the overlap just needs to stop drifting.
Stacksync syncs Invoices, Configurations, Members, Activities in ConnectWise with Files, Workflow form data, Custom data groups, Users in Gatekeeper in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.
Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.
Common use cases
- 01 Keep configuration (asset) records aligned with an external CMDB or RMM tool.
- 02 Sync time entries to payroll or BI tools for utilization analysis across technicians.
- 03 Sync Vendors (Suppliers) with a CRM or ERP so counterparty, compliance, contact, and spend records match across the VCLM and the systems of record.
- 04 Push generated documents into Gatekeeper Files, or pull executed contract PDFs and compliance evidence out into a document store or archive.
Common sync patterns
Handoffs between teams
When work started in one tool continues in the other, the shared fields travel with it automatically.
Where both tools track people or companies: one consistent record
Contact and company details corrected in either tool update the other, so nobody works from the old version.
Where one tool produces events: mirror them in the other
Payments, replies, messages, or tickets created in one tool can create or update matching records in the other, keeping context in one place.
What you can sync between ConnectWise and Gatekeeper
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| ConnectWise objects | Gatekeeper objects | How this pairing syncs | |
|---|---|---|---|
| Activities Sales and service activity records synced for engagement reporting. | Workflow form data The structured data captured on Gatekeeper workflow forms (intake requests, vendor onboarding, risk assessments); exposed by the API since 2025 so form results sync into an operational database, not only contract and vendor records. | Activities is specific to ConnectWise and Workflow form data to Gatekeeper — each maps to any object or custom field on the other side. | |
| Companies Client and prospect account records that anchor most other PSA data in a sync. | Custom data groups Customer-configured custom fields and data groups; because the JSON:API and its docs are dynamic, any custom data added in Configuration exposes the same read/write endpoints as the standard objects and syncs the same way. | Companies is specific to ConnectWise and Custom data groups to Gatekeeper — each maps to any object or custom field on the other side. | |
| Contacts People attached to companies, commonly synced against CRM contact records. | Users Gatekeeper user and team records governed by role-based access; read to map contract and vendor owners, approvers, and internal contacts to CRM or HR records. | Contacts is specific to ConnectWise and Users to Gatekeeper — each maps to any object or custom field on the other side. | |
| Service Tickets Support and service desk tickets, including status, board, and priority fields. | Categories The classification taxonomy applied to contracts and vendors (type, department, business unit); synced so categorization stays consistent between Gatekeeper and downstream reporting or ERP dimensions. | Service Tickets is specific to ConnectWise and Categories to Gatekeeper — each maps to any object or custom field on the other side. | |
| Opportunities Sales pipeline records synced to CRMs for forecasting and handoff. | Contracts The core contract records holding value, key dates, renewal terms, status, type, owner, and the linked vendor; created, read, updated, and deleted so contract data moves two-way between Gatekeeper and a database, ERP, or CRM. | Opportunities is specific to ConnectWise and Contracts to Gatekeeper — each maps to any object or custom field on the other side. | |
| Agreements Recurring contracts and managed-service agreements used for billing reconciliation. | Vendors (Suppliers) Company records for counterparties and suppliers with onboarding status, compliance, risk, contacts, and spend; read and written to keep vendor master data aligned with a CRM or ERP. | Agreements is specific to ConnectWise and Vendors (Suppliers) to Gatekeeper — each maps to any object or custom field on the other side. |
How changes propagate between ConnectWise and Gatekeeper
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
ConnectWise Gatekeeper Sub-second propagation
DetectionConnectWise notifies Stacksync of record changes through webhook events. Callbacks (webhooks) on record changes, supplemented by polling on last-updated fields.
DeliveryEach detected change is written to Gatekeeper through its API, with automatic retries and rate-limit backoff.
Gatekeeper ConnectWise Interval-based propagation
DetectionStacksync polls Gatekeeper for changes on an incremental schedule, reading only records changed since the previous pass. No native developer webhook subscription API and no database change-data-capture log.
DeliveryEach detected change is written to ConnectWise through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- ConnectWise: Subject to the platform's API rate limits per company and integration.
- Gatekeeper: Gatekeeper publishes no fixed public per-minute request quota; throughput is governed per key by its endpoint permissions, and every call is recorded (parameters, payload, response) under API Logs for monitoring. Pace bulk writes and use JSON:API pagination on list endpoints.
What ships with ConnectWise ⇄ Gatekeeper
Connect ConnectWise and Gatekeeper for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every ConnectWise–Gatekeeper connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever ConnectWise or Gatekeeper data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single ConnectWise or Gatekeeper record.
Observability
Monitoring
Track your ConnectWise ⇄ Gatekeeper sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between ConnectWise and Gatekeeper.
How the ConnectWise and Gatekeeper connectors work
ConnectWise
- Integration surface
- REST API
- Authentication
- Public/private API key pair for an API member, combined with a registered clientId, sent via Basic authentication
- Change detection
- Callbacks (webhooks) on record changes, supplemented by polling on last-updated fields
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits per company and integration
Gatekeeper
- Integration surface
- RESTful API following the JSON:API specification, tenant-scoped with interactive docs at {tenant}.gatekeeperhq.com/api_docs and a published Postman collection. The API is dynamic: it exposes the standard Contract and Vendor objects plus any custom data groups and workflow-form data configured in the tenant.
- Authentication
- API keys created and managed under Configuration > API Keys and passed as a token; each key carries granular per-endpoint permissions set to read-only or write, so access is scoped per object. Multiple keys can be issued and revoked independently.
- Change detection
- No native developer webhook subscription API and no database change-data-capture log; detect changes by polling the JSON:API list endpoints filtered and sorted on updated-at timestamps. Gatekeeper's own event automation - Workflow Engine phase transitions and Interconnect process orchestration - runs inside the platform rather than as a subscribable webhook stream.
- Capabilities
- read · write
- Rate limits
- Gatekeeper publishes no fixed public per-minute request quota; throughput is governed per key by its endpoint permissions, and every call is recorded (parameters, payload, response) under API Logs for monitoring. Pace bulk writes and use JSON:API pagination on list endpoints.
How it works
How to connect ConnectWise to Gatekeeper — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate ConnectWise and Gatekeeper with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
ConnectWise
connected
Gatekeeper
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the ConnectWise and Gatekeeper objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · ConnectWise ⇄ GatekeeperCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
ConnectWise GatekeeperCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
ConnectWise and Gatekeeper integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between ConnectWise and Gatekeeper: authenticate both systems, choose the objects to sync (such as ConnectWise's Activities and Companies), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for ConnectWise and Gatekeeper: Handoffs between teams; Where both tools track people or companies: one consistent record; Where one tool produces events: mirror them in the other. When work started in one tool continues in the other, the shared fields travel with it automatically.
-
ConnectWise: REST API. Authentication: Public/private API key pair for an API member, combined with a registered clientId, sent via Basic authentication. Gatekeeper: RESTful API following the JSON:API specification, tenant-scoped with interactive docs at {tenant}.gatekeeperhq.com/api_docs and a published Postman collection. The API is dynamic: it exposes the standard Contract and Vendor objects plus any custom data groups and workflow-form data configured in the tenant. Authentication: API keys created and managed under Configuration > API Keys and passed as a token; each key carries granular per-endpoint permissions set to read-only or write, so access is scoped per object. Multiple keys can be issued and revoked independently. Stacksync manages authentication, retries, and rate limits on both sides.
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ConnectWise: The ConnectWise PSA REST API is organized by functional module (Company, Service, Sales, Finance, Procurement, Project, System), each with its own resource endpoints. Gatekeeper: Write access is per API key per endpoint: when you create a key you choose read-only or write for each object, so the API is write-capable and can create and update records rather than only export them. Stacksync's field mapping accounts for these differences between ConnectWise and Gatekeeper without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means ConnectWise and Gatekeeper records are not retained after a sync operation.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 400 integrations available for ConnectWise and Gatekeeper.
Popular · 8 of 400
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ConnectWise ⇄ Zendesk -
ConnectWise ⇄ Campfire -
ConnectWise ⇄ Front -
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Gatekeeper ⇄ Servicemax -
Gatekeeper ⇄ Adobe Sign -
Gatekeeper ⇄ Asana -
Gatekeeper ⇄ Docusign
No integrations match .
