Two-way sync
Changes in Close or Zuora instantly reflect in both systems. No stale data, no manual imports.
Keep Close and Zuora in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Finance and sales describe the same customers in different systems. Close knows the relationship: who the contacts are and what is in motion with the account. Zuora knows the money: what was invoiced, what was paid, what is overdue. When the two are connected only by exports, each side works partly blind.
Stacksync links Subscription, Rate Plan and Rate Plan Charge, Product and Product Rate Plan (Product Catalog), Invoice in Zuora to Custom Activities, Custom Fields, Users, Smart Views in Close with bi-directional, real-time sync. New customers, updated billing details, invoice status, and payment activity move in whichever direction you configure, field by field, with conflicts resolved by rules you set. The result is one version of each customer, visible from both sides.
Finance sees the account owner and relationship history from Close when chasing a balance, and sales sees that the chase is happening.
A won opportunity creates or updates the customer in Zuora with the right billing details, so invoicing starts without re-keying.
Invoice and payment status from Zuora appears on the account in Close, so reps see overdue balances before they promise the next order.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Close objects | Zuora objects | How this pairing syncs | |
|---|---|---|---|
| Custom Activities User-defined activity types with their own custom fields, mapped like standard activities. | Usage Metered consumption records; written into Zuora from a metering or warehouse pipeline so consumption-based charges are rated and invoiced. | Custom Activities is specific to Close and Usage to Zuora — each maps to any object or custom field on the other side. | |
| Custom Fields Org-specific fields on leads, contacts, and opportunities; addressed by stable field ids in syncs. | Order and Amendment Records of subscription create and change actions; written to Zuora to drive quote-to-cash and read for subscription change history. | Custom Fields is specific to Close and Order and Amendment to Zuora — each maps to any object or custom field on the other side. | |
| Users Sales reps referenced as owners on leads, opportunities, and activities. | Account (Billing Account) The customer billing entity holding contacts, payment methods, and billing settings; synced two-way as the parent record most other Zuora objects hang off. | Users is specific to Close and Account (Billing Account) to Zuora — each maps to any object or custom field on the other side. | |
| Smart Views Saved lead searches that can scope which records a segment-based sync pulls. | Subscription Recurring or usage-based subscription tied to an Account; read for revenue state and written when provisioning or changing plans from a CRM or app. | Smart Views is specific to Close and Subscription to Zuora — each maps to any object or custom field on the other side. | |
| Leads The top-level record in Close; represents a company and holds its contacts, opportunities, and activity history. | Rate Plan and Rate Plan Charge The priced components inside a Subscription; synced so charge amounts, quantities, and effective dates stay aligned with the source system. | Leads is specific to Close and Rate Plan and Rate Plan Charge to Zuora — each maps to any object or custom field on the other side. | |
| Contacts People nested under a lead, with emails and phone numbers used for outreach syncs. | Product and Product Rate Plan (Product Catalog) The catalog of sellable products and their pricing; usually mastered elsewhere and written into Zuora, or read to map subscription charges. | Contacts is specific to Close and Product and Product Rate Plan (Product Catalog) to Zuora — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionClose notifies Stacksync of record changes through webhook events. Webhook subscriptions for record events, with polling on date_updated fields for backfills.
DeliveryEach detected change is written to Zuora through its API, with automatic retries and rate-limit backoff.
DetectionZuora notifies Stacksync of record changes through webhook events. Incremental extraction on the indexed UpdatedDate column via ZOQL/AQuA stateful mode (high-water mark), plus Callout Notifications (webhooks) for.
DeliveryEach detected change is written to Close through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Close–Zuora connection.
Changes in Close or Zuora instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Close or Zuora data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Close or Zuora record.
Track your Close ⇄ Zuora sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Close and Zuora.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Close and Zuora with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Close and Zuora objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Close and Zuora: authenticate both systems, choose the objects to sync (such as Close's Custom Activities and Custom Fields), map fields visually, and changes propagate both ways in milliseconds — no code required.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Close and Zuora: Collections with context; Where Close tracks deals: closed-won creates the finance record; Payment status on the account. Finance sees the account owner and relationship history from Close when chasing a balance, and sales sees that the chase is happening.
Close: REST API. Authentication: API key (sent via HTTP Basic auth). Zuora: REST API (v1) with Object Query, Data Query, and AQuA bulk export; legacy SOAP API also available. Authentication: OAuth 2.0 client credentials (bearer token, 3600s expiry); access is governed by the Zuora role of the OAuth client's associated user, with no granular scopes. Stacksync manages authentication, retries, and rate limits on both sides.
Zuora: The Data Query API is meant for near-real-time operational reads, not bulk; Zuora recommends AQuA stateless mode for full bulk extraction. Close: Calling, SMS, and email are native activity types, so communication history is available through the same API as CRM records rather than a separate telephony integration. Stacksync's field mapping accounts for these differences between Close and Zuora without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Close and Zuora records are not retained after a sync operation.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 524 integrations available for Close and Zuora.