Two-way sync
Changes in Close or DealCloud instantly reflect in both systems. No stale data, no manual imports.
Keep Close and DealCloud in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Two CRMs in one company is more common than anyone plans for: an acquisition brings its own system, regions or business units standardize differently, or a migration is under way and both are live. In every case, some of the same companies and people exist in both systems, and every day of manual double entry pushes the copies further apart.
Stacksync syncs Tasks, Custom Activities, Custom Fields, Users in Close with Company, Contact, Fund, Investment in DealCloud in real time and in both directions, with field-level mapping and matching on identifiers you choose. Update a record in either CRM and the other reflects it within seconds.
When one CRM is replacing the other, run both fully live until cutover, with no snapshot gap and no data freeze.
Where each CRM serves a different team or region, sync just the shared accounts and contacts so handoffs and cross-sell work.
Deal stage and value on shared accounts stay visible from either CRM.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Close objects | DealCloud objects | How this pairing syncs | |
|---|---|---|---|
| Contacts People nested under a lead, with emails and phone numbers used for outreach syncs. | Contact Synced with incremental and full sync. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Activities Calls, emails, SMS, notes, and meetings logged against a lead; the source for engagement analytics. | Activity Synced with incremental and full sync. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Tasks Follow-up items assigned to users; synced for workload and SLA reporting. | Task Synced with incremental and full sync. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Users Sales reps referenced as owners on leads, opportunities, and activities. | User Synced with incremental and full sync. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Custom Activities User-defined activity types with their own custom fields, mapped like standard activities. | Company Synced with incremental and full sync. | Custom Activities is specific to Close and Company to DealCloud — each maps to any object or custom field on the other side. | |
| Custom Fields Org-specific fields on leads, contacts, and opportunities; addressed by stable field ids in syncs. | Fund Synced with incremental and full sync. | Custom Fields is specific to Close and Fund to DealCloud — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionClose notifies Stacksync of record changes through webhook events. Webhook subscriptions for record events, with polling on date_updated fields for backfills.
DeliveryEach detected change is written to DealCloud through its API, with automatic retries and rate-limit backoff.
DetectionStacksync polls DealCloud for changes on an incremental schedule, reading only records changed since the previous pass. Incremental via each entry's last-modified timestamp.
DeliveryEach detected change is written to Close through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Close–DealCloud connection.
Changes in Close or DealCloud instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Close or DealCloud data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Close or DealCloud record.
Track your Close ⇄ DealCloud sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Close and DealCloud.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Close and DealCloud with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Close and DealCloud objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Close and DealCloud: authenticate both systems, choose the objects to sync (such as Close's Contacts and Activities), map fields visually, and changes propagate both ways in milliseconds — no code required.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Close and DealCloud: Migration with a parallel run; Divisional or regional split; Where both track pipeline: deal visibility across systems. When one CRM is replacing the other, run both fully live until cutover, with no snapshot gap and no data freeze.
Close: REST API. Authentication: API key (sent via HTTP Basic auth). DealCloud: REST API (DealCloud Data API v2). Authentication: OAuth 2.0 client-credentials; a DealCloud administrator generates a client ID and secret in the DealCloud admin API settings and grants Stacksync the required scopes. Stacksync manages authentication, retries, and rate limits on both sides.
Close: Custom fields are addressed by stable ids rather than display names, so field mappings survive renames. DealCloud: The DealCloud API authenticates with OAuth 2.0 client-credentials; API access and scopes are provisioned by a DealCloud administrator. Stacksync's field mapping accounts for these differences between Close and DealCloud without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Close and DealCloud records are not retained after a sync operation.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 392 integrations available for Close and DealCloud.