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CRM ⇄ Database

Chorusai to SingleStore integration — real-time, two-way sync

Keep Chorusai and SingleStore in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Chorusai and SingleStore

Treat Chorusai like part of your database: its records live in SingleStore as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in SingleStore, where it can be queried and joined like everything else.

Stacksync mirrors Playlists, Engagements, Recordings (Conversations), Users from Chorusai into Tables (rowstore and columnstore), Views, Reference Tables, Pipelines in SingleStore with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Chorusai with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • 01 Upload externally recorded dialer or web-conference audio into Chorus as Recordings so it gets transcribed and analyzed like native calls.
  • 02 Sync Trackers such as pricing, competitor, and next-steps mentions onto matching CRM Opportunities as coaching and deal-risk signals.
  • 03 Mirror CRM and SaaS objects into SingleStore tables to serve low-latency operational dashboards.
  • 04 Sync results of real-time analytical queries back into business tools where teams act on them.

Common sync patterns

Trigger workflows from CRM changes

Field and stage updates in Chorusai arrive as row changes in SingleStore, ready to drive jobs and notifications.

Query the CRM like a database

Accounts, contacts, and custom objects from Chorusai become tables in SingleStore you can join with application data directly.

Product events onto CRM records

Signup, usage, or lifecycle changes written to SingleStore sync onto the matching records in Chorusai, giving go-to-market teams live product context.

What you can sync between Chorusai and SingleStore

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Chorusai objects SingleStore objects How this pairing syncs
Recordings (Conversations) The recorded call with utterances, transcript, thumbnails, and metrics; read for analysis and uploaded or deleted through the API. Tables (rowstore and columnstore) Primary read/write target; storage type affects whether a table suits point lookups or scans. Recordings (Conversations) is specific to Chorusai and Tables (rowstore and columnstore) to SingleStore — each maps to any object or custom field on the other side.
Users Chorus users with roles and team membership; read to map engagement owners and participants to CRM and warehouse identities. Views Read-only projections used as curated sync sources. Users is specific to Chorusai and Views to SingleStore — each maps to any object or custom field on the other side.
Trackers AI keyword and topic trackers (pricing, competitors, next steps) surfaced within a conversation; read out as coaching and deal-risk signals. Reference Tables Small tables replicated to every node, often used for dimension data in syncs. Trackers is specific to Chorusai and Reference Tables to SingleStore — each maps to any object or custom field on the other side.
Deals CRM opportunity context attached to a conversation (account, deal, owner); read to attribute call activity to open pipeline. Pipelines Native ingestion jobs from Kafka or object storage that coexist with external syncs. Deals is specific to Chorusai and Pipelines to SingleStore — each maps to any object or custom field on the other side.
Scorecards Call QA and coaching assessments with reviewer, recipient, and scores; read and exported for rep-performance reporting. Stored Procedures Existing logic sometimes invoked on write paths. Scorecards is specific to Chorusai and Stored Procedures to SingleStore — each maps to any object or custom field on the other side.
Moments Timestamped highlight clips from a conversation; created via the API to capture key call snippets. Indexes and Shard Keys Determine data distribution and lookup speed for sync match keys. Moments is specific to Chorusai and Indexes and Shard Keys to SingleStore — each maps to any object or custom field on the other side.

How changes propagate between Chorusai and SingleStore

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Chorusai SingleStore Interval-based propagation

DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.

DeliveryEach detected change is applied to SingleStore as a row-level write, with types converted between the two schemas.

SingleStore Chorusai Interval-based propagation

DetectionStacksync polls SingleStore for changes on an incremental schedule, reading only records changed since the previous pass. Polling on timestamp or watermark columns.

DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
  • SingleStore: No API rate limits; throughput is bounded by workspace or cluster size.
What ships with Chorusai ⇄ SingleStore

Connect Chorusai and SingleStore for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chorusai–SingleStore connection.

Real-time

Two-way sync

Changes in Chorusai or SingleStore instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Chorusai or SingleStore data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Chorusai or SingleStore record.

Observability

Monitoring

Track your Chorusai ⇄ SingleStore sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Chorusai and SingleStore.

How the Chorusai and SingleStore connectors work

Chorusai

Integration surface
REST API (api-docs.chorus.ai)
Authentication
Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
Change detection
Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
Capabilities
read · write
Rate limits
Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
Chorusai setup guide

SingleStore

Integration surface
SQL over the MySQL wire protocol; an HTTP Data API is also available for SQL over REST
Authentication
Database credentials
Change detection
Polling on timestamp or watermark columns; the platform also provides change-observation features in recent versions
Capabilities
read · write
Rate limits
No API rate limits; throughput is bounded by workspace or cluster size
How it works

How to connect Chorusai to SingleStore — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Chorusai and SingleStore with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Chorusai connected
    SingleStore connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Chorusai and SingleStore objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Chorusai ⇄ SingleStore
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Chorusai SingleStore
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Chorusai and SingleStore integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 470 integrations available for Chorusai and SingleStore.

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