Real-time
Two-way sync
Changes in Chorusai or Odoo instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Chorusai to Odoo integration — real-time, two-way sync
Keep Chorusai and Odoo in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Chorusai and Odoo
Close the gap between front office and back office: Chorusai and Odoo share customers and status in real time, in both directions.
Chorusai holds the customer relationship; Odoo runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Recordings (Conversations), Users, Trackers, Deals in Chorusai with Purchase Orders (purchase.order), Inventory Transfers (stock.picking), Employees (hr.employee), Projects and Tasks (project.project / project.task) in Odoo field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Sync Trackers such as pricing, competitor, and next-steps mentions onto matching CRM Opportunities as coaching and deal-risk signals.
- 02 Export Scorecards and their scores to a database to power rep-coaching and QA dashboards across sales teams.
- 03 Sync Odoo contacts and CRM leads with an external CRM when sales runs outside Odoo but invoicing stays in it.
- 04 Push e-commerce orders into Odoo as sales orders and sync fulfillment status back.
Common sync patterns
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
Where Odoo manages people and org data: keep Chorusai aligned
Owners, territories, and org structure informed by Odoo stay current in Chorusai.
Where Odoo handles order-to-cash: closed-won flows through
A deal won in Chorusai creates or updates the customer in Odoo with clean data, so fulfillment and invoicing start without re-entry.
What you can sync between Chorusai and Odoo
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Chorusai objects | Odoo objects | How this pairing syncs | |
|---|---|---|---|
| Scorecards Call QA and coaching assessments with reviewer, recipient, and scores; read and exported for rep-performance reporting. | Projects and Tasks (project.project / project.task) Work items synced with external project tools. | Scorecards is specific to Chorusai and Projects and Tasks (project.project / project.task) to Odoo — each maps to any object or custom field on the other side. | |
| Moments Timestamped highlight clips from a conversation; created via the API to capture key call snippets. | Contacts (res.partner) The unified person/company record used across sales, invoicing, and purchasing; the anchor for CRM syncs. | Moments is specific to Chorusai and Contacts (res.partner) to Odoo — each maps to any object or custom field on the other side. | |
| Playlists Curated collections of Moments and Recordings; created and managed to share coaching examples across teams. | Sales Orders (sale.order) Quotations and confirmed orders synced with e-commerce and external CRMs. | Playlists is specific to Chorusai and Sales Orders (sale.order) to Odoo — each maps to any object or custom field on the other side. | |
| Engagements Meetings and dialer calls, the core record; filterable by date_time, participants, and processing_state, and polled incrementally to read conversation activity out. | Invoices (account.move) Customer invoices and journal entries synced with accounting and reporting tools. | Engagements is specific to Chorusai and Invoices (account.move) to Odoo — each maps to any object or custom field on the other side. | |
| Recordings (Conversations) The recorded call with utterances, transcript, thumbnails, and metrics; read for analysis and uploaded or deleted through the API. | Products (product.template / product.product) Catalog and variant data distributed to storefronts and quoting tools. | Recordings (Conversations) is specific to Chorusai and Products (product.template / product.product) to Odoo — each maps to any object or custom field on the other side. | |
| Users Chorus users with roles and team membership; read to map engagement owners and participants to CRM and warehouse identities. | CRM Leads (crm.lead) Leads and opportunities synced with marketing and enrichment systems. | Users is specific to Chorusai and CRM Leads (crm.lead) to Odoo — each maps to any object or custom field on the other side. |
How changes propagate between Chorusai and Odoo
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Chorusai Odoo Interval-based propagation
DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.
DeliveryEach detected change is written to Odoo through its API, with automatic retries and rate-limit backoff.
Odoo Chorusai Sub-second propagation
DetectionOdoo notifies Stacksync of record changes through webhook events. Polling on the write_date timestamp every record carries.
DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
- Odoo: Self-hosted instances have no fixed rate limits; Odoo Online is subject to the platform's fair-use limits.
What ships with Chorusai ⇄ Odoo
Connect Chorusai and Odoo for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chorusai–Odoo connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Chorusai or Odoo data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Chorusai or Odoo record.
Observability
Monitoring
Track your Chorusai ⇄ Odoo sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Chorusai and Odoo.
How the Chorusai and Odoo connectors work
Chorusai
- Integration surface
- REST API (api-docs.chorus.ai)
- Authentication
- Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
- Change detection
- Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
- Capabilities
- read · write
- Rate limits
- Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
Odoo
- Integration surface
- XML-RPC and JSON-RPC external API exposing the full ORM (search_read, create, write, unlink)
- Authentication
- Database user credentials or per-user API keys
- Change detection
- Polling on the write_date timestamp every record carries; recent versions can also send outbound webhooks from automation rules
- Capabilities
- read · write · webhooks
- Rate limits
- Self-hosted instances have no fixed rate limits; Odoo Online is subject to the platform's fair-use limits
How it works
How to connect Chorusai to Odoo — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Chorusai and Odoo with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Chorusai
connected
Odoo
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Chorusai and Odoo objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Chorusai ⇄ OdooCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Chorusai OdooCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Chorusai and Odoo integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Chorusai and Odoo: authenticate both systems, choose the objects to sync (such as Chorusai's Scorecards and Moments), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Chorusai: Engagement transcripts, utterances, and trackers are only available after asynchronous processing completes, so a just-ended call may return without analysis for several minutes. Odoo: Every record carries create_date and write_date fields, which makes timestamp-based incremental polling reliable across all models. Stacksync's field mapping accounts for these differences between Chorusai and Odoo without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Chorusai and Odoo records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Chorusai and Odoo connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Chorusai–Odoo integration in-house.
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Yes — Stacksync ships production-grade connectors for both Chorusai and Odoo. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Chorusai: Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC. On Odoo: Polling on the write_date timestamp every record carries; recent versions can also send outbound webhooks from automation rules. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 541 integrations available for Chorusai and Odoo.
Popular · 6 of 541
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Chorusai ⇄ Blue Yonder WMS -
Chorusai ⇄ Brightpearl -
Chorusai ⇄ Cin7 -
Odoo ⇄ Close -
Odoo ⇄ Copper CRM -
Odoo ⇄ Creatio CRM
No integrations match .
