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CRM ⇄ Database

Chorusai to InterSystems IRIS integration — real-time, two-way sync

Keep Chorusai and InterSystems IRIS in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Chorusai and InterSystems IRIS

Treat Chorusai like part of your database: its records live in InterSystems IRIS as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in InterSystems IRIS, where it can be queried and joined like everything else.

Stacksync mirrors Moments, Playlists, Engagements, Recordings (Conversations) from Chorusai into Tables, Views, Schemas, Persistent Classes in InterSystems IRIS with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Chorusai with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • 01 Upload externally recorded dialer or web-conference audio into Chorus as Recordings so it gets transcribed and analyzed like native calls.
  • 02 Sync Trackers such as pricing, competitor, and next-steps mentions onto matching CRM Opportunities as coaching and deal-risk signals.
  • 03 Consolidate IRIS data with other databases in an analytics warehouse for cross-system reporting
  • 04 Keep reference data consistent between an IRIS-based clinical or financial application and downstream SaaS tools

Common sync patterns

Internal tools without API code

Back-office apps read and write the synced tables; Stacksync handles the Chorusai API, limits, and retries.

Trigger workflows from CRM changes

Field and stage updates in Chorusai arrive as row changes in InterSystems IRIS, ready to drive jobs and notifications.

Query the CRM like a database

Accounts, contacts, and custom objects from Chorusai become tables in InterSystems IRIS you can join with application data directly.

What you can sync between Chorusai and InterSystems IRIS

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Chorusai objects InterSystems IRIS objects How this pairing syncs
Recordings (Conversations) The recorded call with utterances, transcript, thumbnails, and metrics; read for analysis and uploaded or deleted through the API. Schemas Schema organization scopes which tables a sync connection can see. Recordings (Conversations) is specific to Chorusai and Schemas to InterSystems IRIS — each maps to any object or custom field on the other side.
Users Chorus users with roles and team membership; read to map engagement owners and participants to CRM and warehouse identities. Persistent Classes Object-model classes project to tables, so class data is reachable through SQL. Users is specific to Chorusai and Persistent Classes to InterSystems IRIS — each maps to any object or custom field on the other side.
Trackers AI keyword and topic trackers (pricing, competitors, next steps) surfaced within a conversation; read out as coaching and deal-risk signals. Globals The underlying multidimensional storage; typically accessed indirectly via SQL or objects in syncs. Trackers is specific to Chorusai and Globals to InterSystems IRIS — each maps to any object or custom field on the other side.
Deals CRM opportunity context attached to a conversation (account, deal, owner); read to attribute call activity to open pipeline. Namespaces Namespaces partition databases and determine the connection context for integrations. Deals is specific to Chorusai and Namespaces to InterSystems IRIS — each maps to any object or custom field on the other side.
Scorecards Call QA and coaching assessments with reviewer, recipient, and scores; read and exported for rep-performance reporting. Stored Procedures Server-side logic callable over SQL supports controlled writes and transformations. Scorecards is specific to Chorusai and Stored Procedures to InterSystems IRIS — each maps to any object or custom field on the other side.
Moments Timestamped highlight clips from a conversation; created via the API to capture key call snippets. Tables Relational projections of stored data are the primary read/write surface for SQL-based syncs. Moments is specific to Chorusai and Tables to InterSystems IRIS — each maps to any object or custom field on the other side.

How changes propagate between Chorusai and InterSystems IRIS

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Chorusai InterSystems IRIS Interval-based propagation

DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.

DeliveryEach detected change is applied to InterSystems IRIS as a row-level write, with types converted between the two schemas.

InterSystems IRIS Chorusai Interval-based propagation

DetectionStacksync polls InterSystems IRIS for changes on an incremental schedule, reading only records changed since the previous pass. Polling (timestamp or query-based).

DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
  • InterSystems IRIS: Constrained by database resources rather than published API rate limits.
What ships with Chorusai ⇄ InterSystems IRIS

Connect Chorusai and InterSystems IRIS for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chorusai–InterSystems IRIS connection.

Real-time

Two-way sync

Changes in Chorusai or InterSystems IRIS instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Chorusai or InterSystems IRIS data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Chorusai or InterSystems IRIS record.

Observability

Monitoring

Track your Chorusai ⇄ InterSystems IRIS sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Chorusai and InterSystems IRIS.

How the Chorusai and InterSystems IRIS connectors work

Chorusai

Integration surface
REST API (api-docs.chorus.ai)
Authentication
Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
Change detection
Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
Capabilities
read · write
Rate limits
Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
Chorusai setup guide

InterSystems IRIS

Integration surface
SQL over JDBC/ODBC, plus object and REST access layers
Authentication
Database credentials
Change detection
Polling (timestamp or query-based); no standard webhook surface
Capabilities
read · write
Rate limits
Constrained by database resources rather than published API rate limits
How it works

How to connect Chorusai to InterSystems IRIS — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Chorusai and InterSystems IRIS with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Chorusai connected
    InterSystems IRIS connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Chorusai and InterSystems IRIS objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Chorusai ⇄ InterSystems IRIS
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Chorusai InterSystems IRIS
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Chorusai and InterSystems IRIS integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 488 integrations available for Chorusai and InterSystems IRIS.

Popular · 5 of 488
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