Real-time
Two-way sync
Changes in Chorusai or Infor M3 instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Chorusai to Infor M3 integration — real-time, two-way sync
Keep Chorusai and Infor M3 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Chorusai and Infor M3
Close the gap between front office and back office: Chorusai and Infor M3 share customers and status in real time, in both directions.
Chorusai holds the customer relationship; Infor M3 runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Trackers, Deals, Scorecards, Moments in Chorusai with Customers, Suppliers, Customer Orders, Purchase Orders in Infor M3 field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Export Scorecards and their scores to a database to power rep-coaching and QA dashboards across sales teams.
- 02 Read the Deals associated with each conversation to attribute call activity to open opportunities in a BI model.
- 03 Mirror M3 customers and invoices into a CRM or warehouse so sales and finance share one AR view
- 04 Feed manufacturing order status to a customer portal for order tracking in fashion, food, or equipment supply chains
Common sync patterns
Where Infor M3 is the finance system of record: money status on the account
Invoice and payment state from Infor M3 shows on the account in Chorusai, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
Where Infor M3 manages people and org data: keep Chorusai aligned
Owners, territories, and org structure informed by Infor M3 stay current in Chorusai.
What you can sync between Chorusai and Infor M3
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Chorusai objects | Infor M3 objects | How this pairing syncs | |
|---|---|---|---|
| Deals CRM opportunity context attached to a conversation (account, deal, owner); read to attribute call activity to open pipeline. | Inventory Balances On-hand quantities by warehouse drive available-to-promise in downstream channels. | Deals is specific to Chorusai and Inventory Balances to Infor M3 — each maps to any object or custom field on the other side. | |
| Scorecards Call QA and coaching assessments with reviewer, recipient, and scores; read and exported for rep-performance reporting. | Invoices Billing documents flow to finance and CRM tools for AR visibility. | Scorecards is specific to Chorusai and Invoices to Infor M3 — each maps to any object or custom field on the other side. | |
| Moments Timestamped highlight clips from a conversation; created via the API to capture key call snippets. | Warehouses Warehouse and facility records scope inventory and order data during mapping. | Moments is specific to Chorusai and Warehouses to Infor M3 — each maps to any object or custom field on the other side. | |
| Playlists Curated collections of Moments and Recordings; created and managed to share coaching examples across teams. | Price Lists Pricing data keeps quoting tools consistent with the prices M3 will actually invoice. | Playlists is specific to Chorusai and Price Lists to Infor M3 — each maps to any object or custom field on the other side. | |
| Engagements Meetings and dialer calls, the core record; filterable by date_time, participants, and processing_state, and polled incrementally to read conversation activity out. | Items Item master records provide the SKU, unit, and attribute data other systems price and sell against. | Engagements is specific to Chorusai and Items to Infor M3 — each maps to any object or custom field on the other side. | |
| Recordings (Conversations) The recorded call with utterances, transcript, thumbnails, and metrics; read for analysis and uploaded or deleted through the API. | Customers Customer master records sync with CRM account records to keep one shared customer file. | Recordings (Conversations) is specific to Chorusai and Customers to Infor M3 — each maps to any object or custom field on the other side. |
How changes propagate between Chorusai and Infor M3
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Chorusai Infor M3 Interval-based propagation
DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.
DeliveryEach detected change is written to Infor M3 through its API, with automatic retries and rate-limit backoff.
Infor M3 Chorusai Sub-second propagation
DetectionInfor M3 notifies Stacksync of record changes through webhook events. Event publishing through Infor ION (Business Object Documents), configured in ION, or scheduled polling of API endpoints.
DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
- Infor M3: Subject to Infor ION API gateway throttling policies.
What ships with Chorusai ⇄ Infor M3
Connect Chorusai and Infor M3 for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chorusai–Infor M3 connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Chorusai or Infor M3 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Chorusai or Infor M3 record.
Observability
Monitoring
Track your Chorusai ⇄ Infor M3 sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Chorusai and Infor M3.
How the Chorusai and Infor M3 connectors work
Chorusai
- Integration surface
- REST API (api-docs.chorus.ai)
- Authentication
- Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
- Change detection
- Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
- Capabilities
- read · write
- Rate limits
- Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
Infor M3
- Integration surface
- REST API (M3 API programs exposed through the Infor ION API gateway)
- Authentication
- OAuth 2.0 via Infor OS / ION API authorization
- Change detection
- Event publishing through Infor ION (Business Object Documents), configured in ION, or scheduled polling of API endpoints
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to Infor ION API gateway throttling policies
How it works
How to connect Chorusai to Infor M3 — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Chorusai and Infor M3 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Chorusai
connected
Infor M3
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Chorusai and Infor M3 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Chorusai ⇄ Infor M3Customers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Chorusai Infor M3Company company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Chorusai and Infor M3 integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Chorusai and Infor M3: authenticate both systems, choose the objects to sync (such as Chorusai's Deals and Scorecards), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Chorusai and Infor M3: Where Infor M3 is the finance system of record: money status on the account; One customer master; Where Infor M3 manages people and org data: keep Chorusai aligned. Invoice and payment state from Infor M3 shows on the account in Chorusai, so reps see balances before promising the next order.
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Chorusai: REST API (api-docs.chorus.ai). Authentication: Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header. Infor M3: REST API (M3 API programs exposed through the Infor ION API gateway). Authentication: OAuth 2.0 via Infor OS / ION API authorization. Stacksync manages authentication, retries, and rate limits on both sides.
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Chorusai: Writes into Chorus are scoped to conversation operations — uploading and deleting Recordings, deleting Engagements, scheduling Video Conferences for recording, and creating Moments and Playlists — plus Sales-Qualification write-back of fields to the connected CRM; Chorus is a system of engagement for calls, not a general write target for arbitrary business records. Infor M3: M3 business logic is exposed through M3 API programs (MI programs), which Infor publishes as REST endpoints through the ION API gateway rather than as a single flat resource model. Stacksync's field mapping accounts for these differences between Chorusai and Infor M3 without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Chorusai and Infor M3 records are not retained after a sync operation.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 526 integrations available for Chorusai and Infor M3.
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