Two-way sync
Changes in Chorusai or Cloudera Data Platform instantly reflect in both systems. No stale data, no manual imports.
Keep Chorusai and Cloudera Data Platform in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
The CRM feeds the warehouse and the warehouse should feed the CRM: relationship data flows one way, and computed scores, segments, and customer context flow back. Most teams build the first half as a batch pipeline and never quite get to the second.
Stacksync does both with one connection. Engagements, Recordings (Conversations), Users, Trackers from Chorusai land in Cloudera Data Platform as live tables, updated within seconds, and columns computed in Cloudera Data Platform write back to fields in Chorusai. There is no separate ETL and reverse-ETL stack to stitch together and no jobs to babysit.
Lead scores, churn risk, or usage segments computed in Cloudera Data Platform appear as fields in Chorusai, where the people working accounts actually see them.
Join Chorusai's relationship data with billing, product, and support data in Cloudera Data Platform to build the customer picture the CRM alone cannot hold.
Deduplication and normalization done in Cloudera Data Platform can be written back, so warehouse-side cleanup actually fixes the CRM.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Chorusai objects | Cloudera Data Platform objects | How this pairing syncs | |
|---|---|---|---|
| Users Chorus users with roles and team membership; read to map engagement owners and participants to CRM and warehouse identities. | Hive tables Warehouse tables queried over JDBC/ODBC; classic managed tables are append-oriented. | Users is specific to Chorusai and Hive tables to Cloudera Data Platform — each maps to any object or custom field on the other side. | |
| Trackers AI keyword and topic trackers (pricing, competitors, next steps) surfaced within a conversation; read out as coaching and deal-risk signals. | Impala tables The same metastore tables served through Impala for lower-latency SQL reads. | Trackers is specific to Chorusai and Impala tables to Cloudera Data Platform — each maps to any object or custom field on the other side. | |
| Deals CRM opportunity context attached to a conversation (account, deal, owner); read to attribute call activity to open pipeline. | Kudu tables Storage engine tables that support row-level inserts, updates, and deletes. | Deals is specific to Chorusai and Kudu tables to Cloudera Data Platform — each maps to any object or custom field on the other side. | |
| Scorecards Call QA and coaching assessments with reviewer, recipient, and scores; read and exported for rep-performance reporting. | Iceberg tables Open table format tables in newer CDP versions, with snapshot metadata usable for incremental reads. | Scorecards is specific to Chorusai and Iceberg tables to Cloudera Data Platform — each maps to any object or custom field on the other side. | |
| Moments Timestamped highlight clips from a conversation; created via the API to capture key call snippets. | Views SQL views that can present curated, sync-ready projections of raw lake data. | Moments is specific to Chorusai and Views to Cloudera Data Platform — each maps to any object or custom field on the other side. | |
| Playlists Curated collections of Moments and Recordings; created and managed to share coaching examples across teams. | Partitions Table partitions (often by date) that incremental extraction jobs use to scope reads. | Playlists is specific to Chorusai and Partitions to Cloudera Data Platform — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.
DeliveryEach detected change is applied to Cloudera Data Platform as a row-level write, with types converted between the two schemas.
DetectionStacksync polls Cloudera Data Platform for changes on an incremental schedule, reading only records changed since the previous pass. Polling via SQL on timestamp or partition columns.
DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chorusai–Cloudera Data Platform connection.
Changes in Chorusai or Cloudera Data Platform instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Chorusai or Cloudera Data Platform data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Chorusai or Cloudera Data Platform record.
Track your Chorusai ⇄ Cloudera Data Platform sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Chorusai and Cloudera Data Platform.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Chorusai and Cloudera Data Platform with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Chorusai and Cloudera Data Platform objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Chorusai and Cloudera Data Platform: authenticate both systems, choose the objects to sync (such as Chorusai's Users and Trackers), map fields visually, and changes propagate both ways in milliseconds — no code required.
Chorusai: REST API (api-docs.chorus.ai). Authentication: Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header. Cloudera Data Platform: JDBC/ODBC over Hive and Impala SQL endpoints, plus REST management APIs. Authentication: Kerberos, LDAP, or workload user credentials, often brokered through the Knox gateway. Stacksync manages authentication, retries, and rate limits on both sides.
Chorusai: API tokens are per-user and scoped to that user's visibility, so syncing org-wide engagements requires a service account with broad access. Cloudera Data Platform: CDP bundles open-source engines (Hive, Impala, Spark, Kudu) behind a shared Hive Metastore and shared security via Apache Ranger, so integrations usually target a SQL endpoint rather than storage directly. Stacksync's field mapping accounts for these differences between Chorusai and Cloudera Data Platform without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Chorusai and Cloudera Data Platform records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Chorusai and Cloudera Data Platform connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Chorusai–Cloudera Data Platform integration in-house.
Yes — Stacksync ships production-grade connectors for both Chorusai and Cloudera Data Platform. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 457 integrations available for Chorusai and Cloudera Data Platform.