Real-time
Two-way sync
Changes in Channelengine or Epicor ERP instantly reflect in both systems. No stale data, no manual imports.
E-commerce ⇄ ERP
Channelengine to Epicor ERP integration — real-time, two-way sync
Keep Channelengine and Epicor ERP in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Why teams connect Channelengine and Epicor ERP
Keep the storefront in step with the back office: Channelengine and Epicor ERP share products, inventory, and orders in real time, in both directions.
Channelengine runs the storefront and takes the orders; Epicor ERP owns the item master, the stock on hand, and the finance behind every transaction. The two overlap wherever the same products, customers, and sales matter to both — and when re-keying or an overnight batch is what connects them, the store oversells items it can't ship, quotes prices finance never set, or leaves buyers waiting on status that already changed.
Stacksync syncs Order documents, Orders, Products (product content), Offers (price and stock) in Channelengine with Customers, Suppliers, Parts, Sales orders in Epicor ERP field by field, in real time, and in both directions. You decide which system owns which fields — stock and pricing from Epicor ERP, order and customer detail from Channelengine — and Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Load Orders and Returns into Postgres or a warehouse for marketplace sales, fulfillment, and margin reporting without manual CSV exports.
- 02 Push product content from a PIM, ERP, or database into ChannelEngine's Products endpoint so listings stay current across every connected marketplace.
- 03 Push won opportunities from the CRM into Epicor as sales orders and sync order status back.
- 04 Mirror parts, on-hand inventory, and job status into a reporting database for shop-floor dashboards.
Common sync patterns
Where Epicor ERP is the inventory system of record: stock stays accurate
Available quantities from Epicor ERP publish to Channelengine, so the store shows what can actually ship and stops overselling.
New orders reach the back office
An order captured in Channelengine creates the matching record in Epicor ERP with customer, line items, and totals, so fulfillment and invoicing start without re-entry.
One product catalog
Where both systems keep item records, SKUs, descriptions, and attributes stay aligned so the store and the back office describe the same product.
What you can sync between Channelengine and Epicor ERP
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Channelengine objects | Epicor ERP objects | How this pairing syncs | |
|---|---|---|---|
| Shipments Fulfillment records; write with POST /v2/shipments to mark an order shipped with tracking, read with GET /v2/shipments. Pushed back from a warehouse or ERP so marketplaces update the buyer. | Shipments Fulfillment confirmations synced to customer portals and commerce systems. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Backorders Records marking part of an order as temporarily out of stock; create with POST /v2/backorders and read with GET /v2/backorders by merchant reference or since a date. | Purchase orders Synced with procurement systems and matched against receipts. | Backorders is specific to Channelengine and Purchase orders to Epicor ERP — each maps to any object or custom field on the other side. | |
| Order documents Invoices and other order documents; retrieved as a paginated, filterable list via GET /v2/orders/documents for finance and archiving systems. Read-only. | Jobs Production jobs whose status feeds shop-floor dashboards and delivery-date updates. | Order documents is specific to Channelengine and Jobs to Epicor ERP — each maps to any object or custom field on the other side. | |
| Orders Marketplace and merchant-fulfilled orders; read via GET /v2/orders and GET /v2/orders/new (status NEW), then acknowledged with POST /v2/orders/acknowledge so later shipment, return, and cancellation calls can reference them. | Quotes Estimates that pair with CRM opportunities during the sales cycle. | Orders is specific to Channelengine and Quotes to Epicor ERP — each maps to any object or custom field on the other side. | |
| Products (product content) Catalog records created and updated via POST /v2/products and deactivated via DELETE; use a parent/child variant model where the parent is a non-purchasable blueprint. Written into ChannelEngine from a PIM, ERP, or database. | AR invoices Billing records surfaced in CRM or finance tools for collections visibility. | Products (product content) is specific to Channelengine and AR invoices to Epicor ERP — each maps to any object or custom field on the other side. | |
| Offers (price and stock) Price and stock updates via PUT /v2/offer/stock and the offers endpoints; separate from product content so fast-changing stock can be pushed often, and supports bulk updates across stock locations. | Bills of materials Methods of manufacturing read for costing and planning integrations. | Offers (price and stock) is specific to Channelengine and Bills of materials to Epicor ERP — each maps to any object or custom field on the other side. |
How changes propagate between Channelengine and Epicor ERP
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Channelengine Epicor ERP Sub-second propagation
DetectionChannelengine notifies Stacksync of record changes through webhook events. Webhooks fire on order creation and on return and shipment/cancellation changes.
DeliveryEach detected change is written to Epicor ERP through its API, with automatic retries and rate-limit backoff.
Epicor ERP Channelengine Interval-based propagation
DetectionStacksync polls Epicor ERP for changes on an incremental schedule, reading only records changed since the previous pass. Polling on change-date fields.
DeliveryEach detected change is written to Channelengine through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Channelengine: Rate limits are per endpoint and returned in headers: x-rate-limit-limit (interval length in minutes), x-rate-limit-remaining, and retry-after (seconds to wait); e.g. POST /v2/supportorder allows 3 calls per minute.
- Epicor ERP: Subject to the platform's API rate limits and per-tenant throttling on Kinetic cloud deployments.
What ships with Channelengine ⇄ Epicor ERP
Connect Channelengine and Epicor ERP for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Channelengine–Epicor ERP connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Channelengine or Epicor ERP data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Channelengine or Epicor ERP record.
Observability
Monitoring
Track your Channelengine ⇄ Epicor ERP sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Channelengine and Epicor ERP.
How the Channelengine and Epicor ERP connectors work
Channelengine
- Integration surface
- REST API (Merchant API v2); per-tenant base URL https://{tenant}.channelengine.net/api
- Authentication
- API key passed as the 'apikey' parameter; ChannelEngine recommends sending it in a request header rather than the URL because some webservers log full URLs
- Change detection
- Webhooks fire on order creation and on return and shipment/cancellation changes; product content and offers use change-tracking endpoints (GET /v2/products/data and /v2/products/offers) with an acknowledge pattern that returns only changed records, plus polling GET /v2/orders/new
- Capabilities
- read · write · webhooks
- Rate limits
- Rate limits are per endpoint and returned in headers: x-rate-limit-limit (interval length in minutes), x-rate-limit-remaining, and retry-after (seconds to wait); e.g. POST /v2/supportorder allows 3 calls per minute.
Epicor ERP
- Integration surface
- REST API (OData) over Epicor business objects, plus BAQ (Business Activity Query) endpoints
- Authentication
- API key combined with basic or token authentication, depending on version and deployment
- Change detection
- Polling on change-date fields; outbound calls can be wired through BPM directives, but there is no standard webhook subscription surface
- Capabilities
- read · write
- Rate limits
- Subject to the platform's API rate limits and per-tenant throttling on Kinetic cloud deployments
How it works
How to connect Channelengine to Epicor ERP — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Channelengine and Epicor ERP with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Channelengine
connected
Epicor ERP
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Channelengine and Epicor ERP objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Channelengine ⇄ Epicor ERPCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Channelengine Epicor ERPCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Channelengine and Epicor ERP integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Channelengine and Epicor ERP: authenticate both systems, choose the objects to sync (such as Channelengine's Shipments and Backorders), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Change detection on Channelengine: Webhooks fire on order creation and on return and shipment/cancellation changes; product content and offers use change-tracking endpoints (GET /v2/products/data and /v2/products/offers) with an acknowledge pattern that returns only changed records, plus polling GET /v2/orders/new. On Epicor ERP: Polling on change-date fields; outbound calls can be wired through BPM directives, but there is no standard webhook subscription surface. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
-
On the Channelengine side: Order documents, Orders, Products (product content), Offers (price and stock), plus custom fields where Channelengine exposes them. On the Epicor ERP side: Customers, Suppliers, Parts, Sales orders. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Channelengine and Epicor ERP: Where Epicor ERP is the inventory system of record: stock stays accurate; New orders reach the back office; One product catalog. Available quantities from Epicor ERP publish to Channelengine, so the store shows what can actually ship and stops overselling.
-
Channelengine: REST API (Merchant API v2); per-tenant base URL https://{tenant}.channelengine.net/api. Authentication: API key passed as the 'apikey' parameter; ChannelEngine recommends sending it in a request header rather than the URL because some webservers log full URLs. Epicor ERP: REST API (OData) over Epicor business objects, plus BAQ (Business Activity Query) endpoints. Authentication: API key combined with basic or token authentication, depending on version and deployment. Stacksync manages authentication, retries, and rate limits on both sides.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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