Real-time
Two-way sync
Changes in Cetec ERP or Kustomer instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ CRM
Cetec ERP to Kustomer integration — real-time, two-way sync
Keep Cetec ERP and Kustomer in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Cetec ERP and Kustomer
Close the gap between front office and back office: Kustomer and Cetec ERP share customers and status in real time, in both directions.
Kustomer holds the customer relationship; Cetec ERP runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Conversations, Messages, Companies, Custom Objects (Klasses) in Kustomer with Quotes, Sales orders, Purchase orders, Work orders in Cetec ERP field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Sync customers bi-directionally with the CRM and ERP so agents see deal, billing, and subscription context on the timeline
- 02 Push order and shipment records from commerce systems into Kustomer custom objects so agents answer order-status questions without switching tools
- 03 Mirror inventory and work order status into a database for customer delivery-date reporting.
- 04 Push invoices from Cetec into an external accounting or consolidation system.
Common sync patterns
Where Cetec ERP handles order-to-cash: closed-won flows through
A deal won in Kustomer creates or updates the customer in Cetec ERP with clean data, so fulfillment and invoicing start without re-entry.
Where Cetec ERP is the finance system of record: money status on the account
Invoice and payment state from Cetec ERP shows on the account in Kustomer, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
What you can sync between Cetec ERP and Kustomer
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Cetec ERP objects | Kustomer objects | How this pairing syncs | |
|---|---|---|---|
| Customers Account records matched to CRM companies for quote-to-cash syncs. | Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Quotes Estimates that convert to orders; synced to CRM opportunities. | Messages Individual messages within conversations support full-thread replication. | Quotes is specific to Cetec ERP and Messages to Kustomer — each maps to any object or custom field on the other side. | |
| Sales orders Booked demand synced outward for reporting and fulfillment visibility. | Companies Organization records group customers and map to CRM accounts. | Sales orders is specific to Cetec ERP and Companies to Kustomer — each maps to any object or custom field on the other side. | |
| Purchase orders Procurement documents synced with supplier-facing systems. | Custom Objects (Klasses) Structured external records such as orders and subscriptions synced in to appear on the customer timeline. | Purchase orders is specific to Cetec ERP and Custom Objects (Klasses) to Kustomer — each maps to any object or custom field on the other side. | |
| Work orders Production jobs whose status feeds delivery-date updates in customer-facing tools. | Users Agent records map conversation ownership to people in other systems. | Work orders is specific to Cetec ERP and Users to Kustomer — each maps to any object or custom field on the other side. | |
| Invoices Billing documents synced to accounting or a reporting database. | Teams Team assignments support routing parity and reporting. | Invoices is specific to Cetec ERP and Teams to Kustomer — each maps to any object or custom field on the other side. |
How changes propagate between Cetec ERP and Kustomer
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Cetec ERP Kustomer Interval-based propagation
DetectionStacksync polls Cetec ERP for changes on an incremental schedule, reading only records changed since the previous pass. Polling.
DeliveryEach detected change is written to Kustomer through its API, with automatic retries and rate-limit backoff.
Kustomer Cetec ERP Sub-second propagation
DetectionKustomer notifies Stacksync of record changes through webhook events. Outbound webhooks on record events, plus polling for backfill.
DeliveryEach detected change is written to Cetec ERP through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Cetec ERP: Subject to the platform's API rate limits.
- Kustomer: Subject to the platform's API rate limits.
What ships with Cetec ERP ⇄ Kustomer
Connect Cetec ERP and Kustomer for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Cetec ERP–Kustomer connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Cetec ERP or Kustomer data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Cetec ERP or Kustomer record.
Observability
Monitoring
Track your Cetec ERP ⇄ Kustomer sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Cetec ERP and Kustomer.
How the Cetec ERP and Kustomer connectors work
Cetec ERP
- Integration surface
- REST API (web-based ERP with HTTP endpoints)
- Authentication
- API token / key issued per account
- Change detection
- Polling; no widely documented event stream for this product class
- Capabilities
- read · write
- Rate limits
- Subject to the platform's API rate limits
Kustomer
- Integration surface
- REST API
- Authentication
- API key used as a bearer token, scoped by role
- Change detection
- Outbound webhooks on record events, plus polling for backfill
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
How it works
How to connect Cetec ERP to Kustomer — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Cetec ERP and Kustomer with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Cetec ERP
connected
Kustomer
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Cetec ERP and Kustomer objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Cetec ERP ⇄ KustomerCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Cetec ERP KustomerCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Cetec ERP and Kustomer integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Cetec ERP and Kustomer: authenticate both systems, choose the objects to sync (such as Cetec ERP's Customers and Quotes), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
-
Common patterns for Cetec ERP and Kustomer: Where Cetec ERP handles order-to-cash: closed-won flows through; Where Cetec ERP is the finance system of record: money status on the account; One customer master. A deal won in Kustomer creates or updates the customer in Cetec ERP with clean data, so fulfillment and invoicing start without re-entry.
-
Cetec ERP: REST API (web-based ERP with HTTP endpoints). Authentication: API token / key issued per account. Kustomer: REST API. Authentication: API key used as a bearer token, scoped by role. Stacksync manages authentication, retries, and rate limits on both sides.
-
Kustomer: Custom object types are called Klasses, and they are the standard mechanism for landing external data like orders and subscriptions where agents work. Cetec ERP: Cetec ERP is delivered as a web application, so its integration surface is HTTP-based rather than file or database exports typical of legacy small-manufacturer ERPs. Stacksync's field mapping accounts for these differences between Cetec ERP and Kustomer without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Cetec ERP and Kustomer records are not retained after a sync operation.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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