Two-way sync
Changes in Box or Vitally instantly reflect in both systems. No stale data, no manual imports.
Keep Box and Vitally in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Vitally holds the customer relationship as structured records; Box holds the files that belong to those relationships, from contracts and proposals to signed agreements and statements of work. The two are linked in practice and disconnected in software: someone downloads a document, renames it, and uploads it to the right folder, or exports records out to storage for retention. Done by hand, files drift away from the records they belong to and copies fall out of date.
Stacksync keeps Account, User, Organization, Task in Vitally aligned with Users, Groups, Tasks, Events in Box, in real time. A new account or deal can open its own folder in Box; a document filed in Box can surface as a link and metadata on the matching record in Vitally; and records from Vitally can be written into Box as files or objects for backup, archival, and compliance. You choose which side owns what, and Stacksync keeps the two consistent as either one changes.
A contract, proposal, or signed agreement filed in Box surfaces as a link on the matching record in Vitally, so the customer's paperwork sits with the relationship instead of a shared drive.
Records from Vitally are written into Box as files or objects on the schedule you set, giving you a durable copy for backup, retention, and compliance without an export to run by hand.
Metadata kept in Box, such as document type, review state, or whether an agreement is signed, updates a field on the matching record in Vitally, so people working the account see where the paperwork stands without opening storage.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Box objects | Vitally objects | How this pairing syncs | |
|---|---|---|---|
| Users Managed and app users in the enterprise; provisioned, updated, and deprovisioned to keep Box access aligned with an HR or identity source. | User End users tied to accounts, including activity and custom traits. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Tasks Review or approval assignments on a file with due dates and states; read for workflow reporting or written to start approvals. | Task CS tasks and follow-ups, readable and writable for workflow sync. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Collaborations Access grants linking a user or group to a file or folder with a role such as viewer, editor, or co-owner; written to manage sharing programmatically. | Organization Parent organizations for hierarchical B2B account structures. | Collaborations is specific to Box and Organization to Vitally — each maps to any object or custom field on the other side. | |
| Groups Named user collections used for bulk collaboration; membership synced from a directory or IdP. | Note Account and user notes captured by success teams. | Groups is specific to Box and Note to Vitally — each maps to any object or custom field on the other side. | |
| Events Enterprise admin event stream, an audit log of uploads, deletes, logins, and shares across the account; read-only, consumed for reporting or change feeds. | Conversation Customer conversations logged in Vitally; activity objects include parent object details in the payload. | Events is specific to Box and Conversation to Vitally — each maps to any object or custom field on the other side. | |
| Files Core content object with versions, name, size, and metadata; synced two-way so files and their attributes move between Box and a database or another store. | NPS Response NPS survey responses for account-health reporting. | Files is specific to Box and NPS Response to Vitally — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionBox notifies Stacksync of record changes through webhook events. V2 webhooks fire on triggers such as FILE.UPLOADED, FILE.TRASHED, and METADATA_INSTANCE.UPDATED.
DeliveryEach detected change is written to Vitally through its API, with automatic retries and rate-limit backoff.
DetectionVitally notifies Stacksync of record changes through webhook events. Incremental polling on updatedAt cursors.
DeliveryEach detected change is written to Box through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Box–Vitally connection.
Changes in Box or Vitally instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Box or Vitally data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Box or Vitally record.
Track your Box ⇄ Vitally sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Box and Vitally.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Box and Vitally with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Box and Vitally objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Box and Vitally: authenticate both systems, choose the objects to sync (such as Box's Users and Tasks), map fields visually, and changes propagate both ways in milliseconds — no code required.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Box and Vitally: Documents linked back to the record; CRM records archived into storage; Document status on the record. A contract, proposal, or signed agreement filed in Box surfaces as a link on the matching record in Vitally, so the customer's paperwork sits with the relationship instead of a shared drive.
Box: REST API (api.box.com/2.0), plus the Events API and V2 Webhooks. Authentication: OAuth 2.0 for user-delegated access, or server-to-server auth via JWT (RSA keypair) or Client Credentials Grant (CCG) using a Box app; short-lived developer tokens for testing. Vitally: REST API with cursor-based pagination (sortable by createdAt/updatedAt). Authentication: API key via Basic Auth; keys created in Settings -> Integrations -> REST API and individually revocable. Stacksync manages authentication, retries, and rate limits on both sides.
Vitally: Default rate limiting is 1,000 requests/min using a token bucket; write requests consume more budget. Box: Files and folders share the Box ID namespace but are distinct object types; the account root is always folder ID 0. Stacksync's field mapping accounts for these differences between Box and Vitally without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Box and Vitally records are not retained after a sync operation.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 402 integrations available for Box and Vitally.