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E-commerce ⇄ Database

Bigcommerce to OpenSearch integration — real-time, two-way sync

Keep Bigcommerce and OpenSearch in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Bigcommerce and OpenSearch

Give your engineers Bigcommerce's products, orders, and customers in OpenSearch: read them with normal queries, write inventory and prices back through the sync, and skip the storefront API.

E-commerce data sits behind an API built for the storefront, not for your internal systems. Teams that need those records, for order routing, inventory logic, reporting, or back-office tools, end up writing integration code against a rate-limited API and maintaining it through every catalog change and platform upgrade.

Stacksync mirrors Products, Variants and SKUs, Orders, Customers from Bigcommerce into OpenSearch and keeps both sides consistent in real time. Whatever Bigcommerce holds, whether products, orders, customers, or inventory, those records become rows your code can query, and changes written in OpenSearch, such as new prices, stock levels, or fulfillment status, sync back into Bigcommerce with its validations respected.

Merchandising and operations keep working in the storefront, engineers keep working in the database, and neither side has to reconcile against a nightly export.

Common use cases

  • 01 Keep Postgres as the source of truth while mirroring rows to OpenSearch for full-text and vector queries.
  • 02 Index support tickets and activity logs from SaaS tools for operational dashboards.
  • 03 Write Inventory levels from a WMS or ERP onto BigCommerce Variants and SKUs so storefront availability reflects warehouse on-hand counts.
  • 04 Sync Customers and customer groups two-way with a CRM so marketing and support see the same accounts and addresses as the storefront.

Common sync patterns

Keep catalog and inventory current

Prices, stock levels, or product details maintained in OpenSearch sync back onto Bigcommerce, so the storefront shows what your systems treat as true.

Order data where your code can use it

Orders and their status become rows in OpenSearch for routing, fulfillment, and reporting, without polling the platform.

Controlled write-back

Choose exactly which tables and fields may flow from OpenSearch back into Bigcommerce, keeping the store authoritative on what it owns.

What you can sync between Bigcommerce and OpenSearch

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Bigcommerce objects OpenSearch objects How this pairing syncs
Categories Catalog V3 category tree; mapped for merchandising and kept aligned with a product master or PIM. Indexes The core container; synced records land in indexes with defined mappings Categories is specific to Bigcommerce and Indexes to OpenSearch — each maps to any object or custom field on the other side.
Brands Catalog V3 brand records linked to products; kept aligned with a product master or PIM so brand names and pages stay consistent. Documents JSON records written via the index and bulk APIs and read via search queries Brands is specific to Bigcommerce and Documents to OpenSearch — each maps to any object or custom field on the other side.
Inventory Product- or variant-level stock, plus multi-location counts via the V3 Inventory API; written from a WMS to reflect on-hand quantities. Index aliases Stable names over rotating indexes, used for zero-downtime reindex during backfills Inventory is specific to Bigcommerce and Index aliases to OpenSearch — each maps to any object or custom field on the other side.
Price Lists V3 price lists and records driving customer-group and B2B pricing; pushed from an ERP so tiered prices stay current. Index templates Mapping and settings presets applied to new indexes a sync creates Price Lists is specific to Bigcommerce and Index templates to OpenSearch — each maps to any object or custom field on the other side.
Shipments Order shipments with tracking numbers; created in BigCommerce from a 3PL or fulfillment system as packages ship. Ingest pipelines Server-side processors that transform documents as they are written Shipments is specific to Bigcommerce and Ingest pipelines to OpenSearch — each maps to any object or custom field on the other side.
Products Catalog V3 records with custom fields and images; mastered in a PIM or ERP and written to BigCommerce, or read out to a warehouse. Data streams Append-oriented time-series storage for logs and events pushed from source systems Products is specific to Bigcommerce and Data streams to OpenSearch — each maps to any object or custom field on the other side.

How changes propagate between Bigcommerce and OpenSearch

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Bigcommerce OpenSearch Sub-second propagation

DetectionBigcommerce notifies Stacksync of record changes through webhook events. Webhooks push near-real-time events (store/order/*, store/product/*, store/customer/* and more).

DeliveryEach detected change is written to OpenSearch through its API, with automatic retries and rate-limit backoff.

OpenSearch Bigcommerce Interval-based propagation

DetectionStacksync polls OpenSearch for changes on an incremental schedule, reading only records changed since the previous pass. No native change feed.

DeliveryEach detected change is written to Bigcommerce through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Bigcommerce: OAuth quota refreshes every 30 seconds and varies by plan (about 20,000 requests/hour on Standard and Plus, 60,000 on Pro, higher on Enterprise); the X-Rate-Limit-Requests-Left header reports remaining calls.
  • OpenSearch: Throughput bounded by cluster sizing rather than fixed API quotas.
What ships with Bigcommerce ⇄ OpenSearch

Connect Bigcommerce and OpenSearch for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Bigcommerce–OpenSearch connection.

Real-time

Two-way sync

Changes in Bigcommerce or OpenSearch instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Bigcommerce or OpenSearch data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Bigcommerce or OpenSearch record.

Observability

Monitoring

Track your Bigcommerce ⇄ OpenSearch sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Bigcommerce and OpenSearch.

How the Bigcommerce and OpenSearch connectors work

Bigcommerce

Integration surface
REST Management API (V2 and V3), plus GraphQL Storefront and Admin APIs
Authentication
OAuth API account credentials — a store-generated client ID and permanent access token sent in the X-Auth-Token header, limited to the OAuth scopes granted when the account is created (e.g. store_v2_orders, store_v2_products)
Change detection
Webhooks push near-real-time events (store/order/*, store/product/*, store/customer/* and more); polling uses date_modified:min/max filters on Products, Orders, and Customers
Capabilities
read · write · webhooks
Rate limits
OAuth quota refreshes every 30 seconds and varies by plan (about 20,000 requests/hour on Standard and Plus, 60,000 on Pro, higher on Enterprise); the X-Rate-Limit-Requests-Left header reports remaining calls.
Bigcommerce setup guide

OpenSearch

Integration surface
REST API over HTTP(S) with JSON payloads
Authentication
basic authentication with the security plugin, or AWS IAM request signing on Amazon OpenSearch Service
Change detection
no native change feed; reads rely on queries with scroll or point-in-time polling
Capabilities
read · write
Rate limits
throughput bounded by cluster sizing rather than fixed API quotas
How it works

How to connect Bigcommerce to OpenSearch — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Bigcommerce and OpenSearch with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Bigcommerce connected
    OpenSearch connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Bigcommerce and OpenSearch objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Bigcommerce ⇄ OpenSearch
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Bigcommerce OpenSearch
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Bigcommerce and OpenSearch integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 382 integrations available for Bigcommerce and OpenSearch.

Popular · 7 of 382
All Bigcommerce integrations All OpenSearch integrations Browse all integrations
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