Two-way sync
Changes in Asana or Servicemax instantly reflect in both systems. No stale data, no manual imports.
Keep Asana and Servicemax in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Two tools in the daily stack often hold overlapping information: the same people, the same companies, or the same pieces of work, described twice. The tools do different jobs, so consolidating is not the answer; the overlap just needs to stop drifting.
Stacksync syncs Projects, Sections, Custom fields, Stories in Asana with Stock History, Accounts, Contacts, Cases in Servicemax in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.
Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.
Contact and company details corrected in either tool update the other, so nobody works from the old version.
Payments, replies, messages, or tickets created in one tool can create or update matching records in the other, keeping context in one place.
Information that originates in Asana stays current in Servicemax instead of going stale after a one-time paste.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Asana objects | Servicemax objects | How this pairing syncs | |
|---|---|---|---|
| Custom fields Typed fields (text, number, enum, multi-enum, date, people) defined at project or workspace level; mapped to database columns, with enum values written by option GID. | Contacts Standard Salesforce Contact; people linked to Accounts and service sites; synced with CRM and support person records. | Custom fields is specific to Asana and Contacts to Servicemax — each maps to any object or custom field on the other side. | |
| Stories Comments and activity entries on a Task; read out for history and reporting or written back as comments. | Cases Standard Salesforce Case; support records that often precede a Work Order; synced with help desk tools and reporting databases. | Stories is specific to Asana and Cases to Servicemax — each maps to any object or custom field on the other side. | |
| Users Members of a workspace or organization referenced by assignee and follower fields; read to resolve GIDs to names and emails. | Products Standard Salesforce Product2; catalog of serviceable products and spare parts referenced by Installed Products and Work Details. | Users is specific to Asana and Products to Servicemax — each maps to any object or custom field on the other side. | |
| Portfolios Collections of Projects for program-level rollup; read for cross-project status and progress reporting (Business and Enterprise). | Work Orders SVMXC__Service_Order__c; the core field-service job record for install, repair, and maintenance; synced two-way with databases and pushed to ERPs at close. | Portfolios is specific to Asana and Work Orders to Servicemax — each maps to any object or custom field on the other side. | |
| Tags Labels applied across Tasks; synced as a many-to-many attribute for filtering and categorization. | Work Details SVMXC__Service_Order_Line__c; line items on a Work Order for labor, parts used, and expenses; read out for billing or written back with usage. | Tags is specific to Asana and Work Details to Servicemax — each maps to any object or custom field on the other side. | |
| Teams / Workspaces Organizational containers that hold projects and members; used to scope which projects a given sync covers. | Installed Products SVMXC__Installed_Product__c; the installed-base asset record driving entitlement and service history; synced with asset and IoT databases. | Teams / Workspaces is specific to Asana and Installed Products to Servicemax — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionAsana notifies Stacksync of record changes through webhook events. Resource-scoped webhooks (established with an X-Hook-Secret handshake) POST events on create, change, and delete.
DeliveryEach detected change is written to Servicemax through its API, with automatic retries and rate-limit backoff.
DetectionChanges in Servicemax are captured at the source via change data capture — no polling loop against its API. Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object.
DeliveryEach detected change is written to Asana through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Asana–Servicemax connection.
Changes in Asana or Servicemax instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Asana or Servicemax data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Asana or Servicemax record.
Track your Asana ⇄ Servicemax sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Asana and Servicemax.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Asana and Servicemax with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Asana and Servicemax objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Asana and Servicemax: authenticate both systems, choose the objects to sync (such as Asana's Custom fields and Stories), map fields visually, and changes propagate both ways in milliseconds — no code required.
Common patterns for Asana and Servicemax: Where both tools track people or companies: one consistent record; Where one tool produces events: mirror them in the other; Where Servicemax is where the team documents or plans: keep its data fed. Contact and company details corrected in either tool update the other, so nobody works from the old version.
Asana: REST API (app.asana.com/api/1.0, JSON responses), plus resource-scoped Webhooks and a sync-token Events API. Authentication: OAuth 2.0 for multi-user apps, Personal Access Tokens (PATs) for single-account use and testing, and organization-scoped Service Accounts (Enterprise) for admin-level access. Servicemax: Salesforce REST, SOAP, and Bulk APIs (ServiceMax is a managed package on the Salesforce platform). Authentication: Salesforce OAuth login via a user with API access; the connecting profile needs object and field permissions on ServiceMax's SVMXC__ objects. Stacksync manages authentication, retries, and rate limits on both sides.
Asana: Rate limits are per token: 1,500 requests/minute on paid plans and 150 on free, with the Search API capped at 60/minute; hitting a limit returns HTTP 429 with a Retry-After header. Servicemax: Change Data Capture and Platform Events give near-real-time change feeds but must be enabled per object, and managed-package objects may need the vendor to expose them. Stacksync's field mapping accounts for these differences between Asana and Servicemax without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Asana and Servicemax records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Asana and Servicemax connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Asana–Servicemax integration in-house.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 516 integrations available for Asana and Servicemax.