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Communications ⇄ CRM

Amazon SES to Vitally integration — real-time, two-way sync

Keep Amazon SES and Vitally in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Amazon SES and Vitally

Keep Vitally and Amazon SES working from the same contacts, and log every call, message, and meeting back on the record, in real time and in both directions.

Vitally holds the people the business talks to: the contacts, their phone numbers and email addresses, and which rep owns the relationship. Amazon SES is where the talking happens, whether that is calls, texts, email, or meetings. The two depend on the same people, and when the contact list in one drifts from the other, outreach goes to stale numbers and the record of what was said never makes it back to the account.

Stacksync syncs Conversation, NPS Response, Custom Trait, Account in Vitally with Configuration Sets, Sending Events, Messages (SendEmail / SendBulkEmail), Contacts in Amazon SES field by field, in real time, and in both directions. Current contact details flow out to Amazon SES so it can reach the right person, and the calls, messages, and meetings Amazon SES produces flow back onto the matching record in Vitally. You decide which system owns which fields, and conflicts resolve by rules you set.

Common use cases

  • 01 Push billing and subscription changes from an ERP or billing system into Vitally to keep success playbooks accurate.
  • 02 Keep CS tasks and notes aligned between Vitally and ticketing or project tools.
  • 03 Stream SES sending events (delivery, bounce, complaint, open, click) from a configuration-set event destination into a warehouse for deliverability reporting.
  • 04 Write bounced and complained addresses from the SES Suppression List back onto CRM and marketing records so other tools stop emailing them.

Common sync patterns

New contacts reachable right away

A contact created or updated in Vitally appears in Amazon SES within seconds, so outreach starts without exporting a list or re-keying numbers.

Where Amazon SES reaches out: contacts kept current

Names, phone numbers, email addresses, and the owning rep from Vitally stay current in Amazon SES, so every call, text, or email goes to the right person at the right address.

Calls, messages, and meetings on the record

Activity handled in Amazon SES appears on the matching contact and account in Vitally, so the next person sees the full history without leaving the CRM.

What you can sync between Amazon SES and Vitally

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Amazon SES objects Vitally objects How this pairing syncs
Verified Identities Email-address and domain identities cleared to send; managed via CreateEmailIdentity, ListEmailIdentities, GetEmailIdentity (DKIM and verification status). Organization Parent organizations for hierarchical B2B account structures. Verified Identities is specific to Amazon SES and Organization to Vitally — each maps to any object or custom field on the other side.
Configuration Sets Named send-time rule groups that attach event destinations, IP pools, and suppression options; managed via Create/List ConfigurationSet operations. Task CS tasks and follow-ups, readable and writable for workflow sync. Configuration Sets is specific to Amazon SES and Task to Vitally — each maps to any object or custom field on the other side.
Sending Events Per-message send, delivery, bounce, complaint, open, and click events; not on any API, read from a configuration-set event destination (SNS/EventBridge/Firehose). Note Account and user notes captured by success teams. Sending Events is specific to Amazon SES and Note to Vitally — each maps to any object or custom field on the other side.
Messages (SendEmail / SendBulkEmail) Outbound email is produced via SendEmail and SendBulkEmail, accepting raw MIME or a template plus destination list. Send-only; there is no message store to read back. Conversation Customer conversations logged in Vitally; activity objects include parent object details in the payload. Messages (SendEmail / SendBulkEmail) is specific to Amazon SES and Conversation to Vitally — each maps to any object or custom field on the other side.
Contacts Subscribers in the contact list with per-topic opt-in state; CRUD via CreateContact/ListContacts/UpdateContact/DeleteContact, each carrying a LastUpdatedTimestamp for polling. NPS Response NPS survey responses for account-health reporting. Contacts is specific to Amazon SES and NPS Response to Vitally — each maps to any object or custom field on the other side.
Contact Lists One list per AWS account, subdivided into Topics that group subscriptions; read and write via CreateContactList and GetContactList. Custom Trait Custom account and user traits for segmentation. Contact Lists is specific to Amazon SES and Custom Trait to Vitally — each maps to any object or custom field on the other side.

How changes propagate between Amazon SES and Vitally

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Amazon SES Vitally Sub-second propagation

DetectionAmazon SES notifies Stacksync of record changes through webhook events. Message events (delivery, bounce, complaint, open, click) are pushed in near real time through configuration-set event destinations.

DeliveryEach detected change is written to Vitally through its API, with automatic retries and rate-limit backoff.

Vitally Amazon SES Sub-second propagation

DetectionVitally notifies Stacksync of record changes through webhook events. Incremental polling on updatedAt cursors.

DeliveryEach detected change is written to Amazon SES through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Amazon SES: Every SES API action except SendEmail, SendRawEmail, and SendTemplatedEmail is throttled to 1 request/second per Region; the send rate and 24-hour sending quota are account-specific, adjustable, and per Region.
  • Vitally: Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
What ships with Amazon SES ⇄ Vitally

Connect Amazon SES and Vitally for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Amazon SES–Vitally connection.

Real-time

Two-way sync

Changes in Amazon SES or Vitally instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Amazon SES or Vitally data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Amazon SES or Vitally record.

Observability

Monitoring

Track your Amazon SES ⇄ Vitally sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Amazon SES and Vitally.

How the Amazon SES and Vitally connectors work

Amazon SES

Integration surface
AWS SES API v2 (REST/JSON over HTTPS) plus an SMTP sending interface
Authentication
AWS IAM credentials (access key + secret) signed with Signature Version 4, or an assumed IAM role via STS; the SMTP interface uses SMTP credentials derived from an IAM user
Change detection
Message events (delivery, bounce, complaint, open, click) are pushed in near real time through configuration-set event destinations (SNS/EventBridge/Firehose); contacts, templates, and suppression entries are polled via List/Get operations
Capabilities
read · write · webhooks
Rate limits
Every SES API action except SendEmail, SendRawEmail, and SendTemplatedEmail is throttled to 1 request/second per Region; the send rate and 24-hour sending quota are account-specific, adjustable, and per Region

Vitally

Integration surface
REST API with cursor-based pagination (sortable by createdAt/updatedAt)
Authentication
API key via Basic Auth; keys created in Settings -> Integrations -> REST API and individually revocable
Change detection
Incremental polling on updatedAt cursors; playbook-triggered webhooks can push events for near real-time updates
Capabilities
read · write · webhooks
Rate limits
Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
How it works

How to connect Amazon SES to Vitally — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Amazon SES and Vitally with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Amazon SES connected
    Vitally connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Amazon SES and Vitally objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Amazon SES ⇄ Vitally
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Amazon SES Vitally
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Amazon SES and Vitally integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
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→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 315 integrations available for Amazon SES and Vitally.

Popular · 8 of 315
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