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Communications ⇄ Database

Aircall to TimescaleDB integration — real-time, two-way sync

Keep Aircall and TimescaleDB in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Aircall and TimescaleDB

Turn the messages, calls, and events Aircall handles into live rows in TimescaleDB, and write back to trigger new outbound communication, with both sides in sync in seconds.

Engineers reach communications tools like Aircall through APIs, which means auth tokens, webhooks, delivery callbacks, and rate limits, all maintained forever and all shaped differently for every tool. The data those tools produce, who was contacted, what was sent, and what came back, would be simple to use if it lived in TimescaleDB next to everything else.

Stacksync mirrors Webhooks, Contacts, Calls, Users from Aircall into Continuous Aggregates, Regular PostgreSQL Tables, Views, Schemas in TimescaleDB and keeps both sides in sync in real time. Communication activity lands in the database as ordinary rows you can query and join, and rows your code writes, such as a queued outbound message or an updated contact, flow back into Aircall so the tool and the database never disagree.

There is no webhook endpoint to host, no rate limit to babysit, and no nightly export that leaves your services reading yesterday's activity.

Common use cases

  • 01 Sync Tags and call dispositions onto matching CRM records as call outcomes so RevOps can report on conversation activity.
  • 02 Log every Call with its recording URL, tags, comments, and metadata into Postgres or a warehouse for talk-time and call-outcome reporting beside CRM pipeline data.
  • 03 Replicate subscription and billing events from operational Postgres tables into Timescale hypertables for time-series analysis.
  • 04 Keep device or asset reference tables bi-directionally in sync between TimescaleDB and an ERP.

Common sync patterns

Trigger outbound communication from the database

Write a row to a synced table in TimescaleDB and Stacksync propagates it into Aircall, so your code sends the message, places the call, or schedules the meeting without integration glue.

One contact list across both

Recipients and contacts stay consistent between Aircall and TimescaleDB, so a phone number or email corrected on either side is current the next time either system uses it.

React to activity as it happens

Sends, replies, answered calls, or completed meetings arrive in TimescaleDB as row changes, so triggers, jobs, and services can respond in near real time.

What you can sync between Aircall and TimescaleDB

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Aircall objects TimescaleDB objects How this pairing syncs
Teams Groups of users for routing and reporting; create and delete teams and add or remove members to mirror org structure from an HR system or IdP. Continuous Aggregates Incrementally maintained rollups that serve as pre-aggregated read sources for downstream systems. Teams is specific to Aircall and Continuous Aggregates to TimescaleDB — each maps to any object or custom field on the other side.
Messages (SMS/MMS) Text messages tied to a number and contact; send outbound SMS/MMS through the API and read inbound messages delivered via webhook events. Regular PostgreSQL Tables Relational reference data such as devices, tenants, or accounts synced alongside the series data. Messages (SMS/MMS) is specific to Aircall and Regular PostgreSQL Tables to TimescaleDB — each maps to any object or custom field on the other side.
Webhooks Event subscriptions for call, contact, user, message, and number events; full CRUD, the mechanism for near-real-time change delivery to Stacksync. Views Standard SQL views used to shape or filter data for consumers. Webhooks is specific to Aircall and Views to TimescaleDB — each maps to any object or custom field on the other side.
Contacts Shared and personal phone-book contacts with full CRUD plus search by phone number or email; the primary two-way object synced with CRM contacts for click-to-dial. Schemas Postgres namespaces used to separate synced datasets by team or environment. Contacts is specific to Aircall and Schemas to TimescaleDB — each maps to any object or custom field on the other side.
Calls Inbound and outbound call records with recording URL, duration, tags, comments, and metadata; the record itself is read-only, but you can add tags, comments, insight cards, transfer, archive, and control recording. Hypertables Time-partitioned tables that hold the main time-series data; the primary read and write target in syncs. Calls is specific to Aircall and Hypertables to TimescaleDB — each maps to any object or custom field on the other side.
Users Agent seats with name, email, and availability; full CRUD to provision or deprovision seats and map Aircall agents to CRM, HR, or directory identities. Chunks Time-bounded partitions of a hypertable; syncs read and write through the parent hypertable and never address chunks directly. Users is specific to Aircall and Chunks to TimescaleDB — each maps to any object or custom field on the other side.

How changes propagate between Aircall and TimescaleDB

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Aircall TimescaleDB Sub-second propagation

DetectionAircall notifies Stacksync of record changes through webhook events. Webhooks (POST /v1/webhooks) for call, contact, user, message, and number events.

DeliveryEach detected change is applied to TimescaleDB as a row-level write, with types converted between the two schemas.

TimescaleDB Aircall Sub-second propagation

DetectionChanges in TimescaleDB are captured at the source via change data capture — no polling loop against its API. Log-based capture via PostgreSQL logical decoding where the deployment allows it — hypertable changes surface on the underlying chunk tables and must.

DeliveryEach detected change is written to Aircall through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Aircall: 60 requests per minute per company by default (120/min for Advanced Messaging customers); responses carry X-AircallApi-Limit, X-AircallApi-Remaining, and X-AircallApi-Reset headers.
  • TimescaleDB: No API rate limits; throughput is bounded by database resources and connection limits.
What ships with Aircall ⇄ TimescaleDB

Connect Aircall and TimescaleDB for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Aircall–TimescaleDB connection.

Real-time

Two-way sync

Changes in Aircall or TimescaleDB instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Aircall or TimescaleDB data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Aircall or TimescaleDB record.

Observability

Monitoring

Track your Aircall ⇄ TimescaleDB sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Aircall and TimescaleDB.

How the Aircall and TimescaleDB connectors work

Aircall

Integration surface
REST API (Aircall Public API v1, https://api.aircall.io/v1)
Authentication
HTTP Basic auth (base64 api_id:api_token) for single-account integrations, or OAuth 2.0 authorization_code flow for multi-tenant Technology Partner apps
Change detection
Webhooks (POST /v1/webhooks) for call, contact, user, message, and number events; historical pulls via list endpoints paged with from/to timestamps and order
Capabilities
read · write · webhooks
Rate limits
60 requests per minute per company by default (120/min for Advanced Messaging customers); responses carry X-AircallApi-Limit, X-AircallApi-Remaining, and X-AircallApi-Reset headers
Aircall setup guide

TimescaleDB

Integration surface
SQL wire protocol (PostgreSQL)
Authentication
Database credentials
Change detection
Log-based capture via PostgreSQL logical decoding where the deployment allows it — hypertable changes surface on the underlying chunk tables and must be remapped to the parent — or timestamp-based polling on time columns; regular Postgres tables replicate through standard logical replication
Capabilities
read · write · CDC
Rate limits
No API rate limits; throughput is bounded by database resources and connection limits.
How it works

How to connect Aircall to TimescaleDB — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Aircall and TimescaleDB with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Aircall connected
    TimescaleDB connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Aircall and TimescaleDB objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Aircall ⇄ TimescaleDB
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Aircall TimescaleDB
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Aircall and TimescaleDB integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 333 integrations available for Aircall and TimescaleDB.

Popular · 8 of 333
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