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Business productivity ⇄ Developer tools

Agiloft to Newrelic integration — real-time, two-way sync

Keep Agiloft and Newrelic in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Agiloft and Newrelic

Connect the tickets, records, and events in Agiloft to the systems engineering runs in Newrelic, kept current in real time and in both directions.

Agiloft is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Newrelic is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.

Stacksync syncs Companies, People, Attachments, Approvals in Agiloft with Custom Events, Change Tracking (Deployments), Dashboards, Alert Policies & Conditions in Newrelic field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.

Common use cases

  • 01 Two-way sync Contracts between Agiloft and an ERP or warehouse so value, renewal dates, and status stay current without manual re-keying.
  • 02 Push generated documents and executed PDFs into Agiloft Attachments from a document system, or pull signed contracts out for archival.
  • 03 Record deployment and change markers from CI/CD through NerdGraph change tracking to correlate releases with performance and error-rate shifts.
  • 04 Sync the Entity catalog into a CMDB or warehouse for asset inventory, and add or replace entity Tags to keep ownership and environment metadata current.

Common sync patterns

Where Newrelic watches operations: live volumes for visibility

Open items, throughput, and error counts from Agiloft replicate into Newrelic, so the operational view reflects what is actually happening in the business.

One shared record across both systems

Where both systems keep records for the same contacts, items, or users, a correction in either updates the other, ending dual maintenance and keeping IDs aligned for every other flow.

Where Newrelic tracks engineering work: requests become issues

A ticket or request raised in Agiloft opens or updates a matching issue in Newrelic, and status, comments, and resolution flow back, so support and engineering work the same item instead of retyping it.

What you can sync between Agiloft and Newrelic

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Agiloft objects Newrelic objects How this pairing syncs
Custom tables Agiloft is a no-code platform, so any customer-built table (NDAs, SOWs, vendor risk, renewals) exposes the same REST and SOAP CRUD and syncs like the standard CLM tables. Entities The entity catalog of APM applications, hosts, services, and monitors searched via NerdGraph entitySearch; read for inventory, with tags added or replaced through taggingAddTagsToEntity so ownership and environment metadata stay in sync. Custom tables is specific to Agiloft and Entities to Newrelic — each maps to any object or custom field on the other side.
Contracts The core table holding contract records with value, key dates, status, type, and linked parties; created and updated two-way so contract data moves between Agiloft and a database, ERP, or CRM. Workloads Workload groupings of related entities via NerdGraph workloadCreate/workloadUpdate/workloadDelete with full CRUD; read for status rollups or provisioned from a service catalog to keep team-level views current. Contracts is specific to Agiloft and Workloads to Newrelic — each maps to any object or custom field on the other side.
Companies Records for every organization - counterparties, vendors, customers - linked to contracts and people; read and written to keep account master data aligned with a CRM or ERP. Synthetics Monitors Synthetic uptime and scripted browser checks managed through NerdGraph synthetics mutations (create, update, delete); monitor results are read via NRQL for availability and latency reporting. Companies is specific to Agiloft and Synthetics Monitors to Newrelic — each maps to any object or custom field on the other side.
People Parent table for individuals, split into Employees (internal users) and Contacts (external company contacts); synced to map signers, approvers, and account owners to CRM or HR records. Custom Events Custom events posted write-only to the Event API on insights-collector with a License/Ingest key; business or pipeline events pushed into New Relic to enrich dashboards, then queried back out with NRQL. People is specific to Agiloft and Custom Events to Newrelic — each maps to any object or custom field on the other side.
Attachments File records holding the executed contract PDFs and supporting documents linked to a contract; read to pull signed files out, or written to push generated documents in. Change Tracking (Deployments) Deployment and change markers recorded through NerdGraph changeTrackingCreateDeployment; written from CI/CD to annotate charts, and read back via NRQL on the Deployment event for release correlation. Attachments is specific to Agiloft and Change Tracking (Deployments) to Newrelic — each maps to any object or custom field on the other side.
Approvals Per-record approval instances generated from Approval Templates and Workflows; read to report approval status and cycle time, or written to trigger and record decisions. Dashboards Dashboard definitions and widgets via NerdGraph dashboardCreate/dashboardUpdate/dashboardDelete mutations and entity queries, with full CRUD; exported for backup and audit or provisioned and updated programmatically from a source of truth. Approvals is specific to Agiloft and Dashboards to Newrelic — each maps to any object or custom field on the other side.

How changes propagate between Agiloft and Newrelic

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Agiloft Newrelic Sub-second propagation

DetectionAgiloft notifies Stacksync of record changes through webhook events. Native webhook subscriptions (POST /ewws/webhooks) fire on record create, edit, or delete after a GET handshake verifies the callback URL.

DeliveryEach detected change is written to Newrelic through its API, with automatic retries and rate-limit backoff.

Newrelic Agiloft Sub-second propagation

DetectionNewrelic notifies Stacksync of record changes through webhook events. NRQL polling over timestamp windows for telemetry (events, metrics, logs, spans).

DeliveryEach detected change is written to Agiloft through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Agiloft: Agiloft publishes no fixed per-minute REST quota; throughput is instance-specific and bounded by license seats (Assigned/Floating Power User) and concurrent API sessions. Each SOAP/EWS call runs in its own transaction, and REST logins issue a session token meant to be reused rather than re-authenticated per call.
  • Newrelic: NerdGraph allows 25 concurrent requests per user and returns HTTP 429 when exceeded; NRQL run via APIs is capped at 3,000 queries per account per minute with a 5-second default timeout and about 5,000 data points per response. The Event API accepts 1MB per POST and 100,000 POSTs per minute per account.
What ships with Agiloft ⇄ Newrelic

Connect Agiloft and Newrelic for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Agiloft–Newrelic connection.

Real-time

Two-way sync

Changes in Agiloft or Newrelic instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Agiloft or Newrelic data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Agiloft or Newrelic record.

Observability

Monitoring

Track your Agiloft ⇄ Newrelic sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Agiloft and Newrelic.

How the Agiloft and Newrelic connectors work

Agiloft

Integration surface
REST API (/ewws/rest/{kb}) and SOAP/EWS v2 web services (EWWSv2Service WSDL), plus a native Webhooks subscription API
Authentication
OAuth 2.0 via OAuth2 Client Setup - Authorization Code with PKCE for user-delegated apps and Client Credentials for machine-to-machine; also JWT tokens or Basic Auth with a session token from POST /ewws/rest/{kb}/login
Change detection
Native webhook subscriptions (POST /ewws/webhooks) fire on record create, edit, or delete after a GET handshake verifies the callback URL; otherwise poll each table by its Date Updated / modified-time fields. Agiloft has no database change-data-capture log.
Capabilities
read · write · webhooks
Rate limits
Agiloft publishes no fixed per-minute REST quota; throughput is instance-specific and bounded by license seats (Assigned/Floating Power User) and concurrent API sessions. Each SOAP/EWS call runs in its own transaction, and REST logins issue a session token meant to be reused rather than re-authenticated per call.

Newrelic

Integration surface
NerdGraph (GraphQL) plus REST data-ingest APIs (Event, Metric, Log, Trace) and the legacy REST API v2
Authentication
User API key (prefixed NRAK-) sent in the API-Key header for NerdGraph queries and mutations; the data-ingest APIs (Event, Metric, Log) use a License/Ingest key in the Api-Key header. Keys, endpoints, and data are region-scoped (US, EU, JP).
Change detection
NRQL polling over timestamp windows for telemetry (events, metrics, logs, spans); config objects such as dashboards, alert policies, and workloads carry no modified-date and are diffed on each run. Alert workflows can push outbound webhook notifications for near-real-time alerting. No CDC feed.
Capabilities
read · write · webhooks
Rate limits
NerdGraph allows 25 concurrent requests per user and returns HTTP 429 when exceeded; NRQL run via APIs is capped at 3,000 queries per account per minute with a 5-second default timeout and about 5,000 data points per response. The Event API accepts 1MB per POST and 100,000 POSTs per minute per account.
How it works

How to connect Agiloft to Newrelic — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Agiloft and Newrelic with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Agiloft connected
    Newrelic connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Agiloft and Newrelic objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Agiloft ⇄ Newrelic
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Agiloft Newrelic
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Agiloft and Newrelic integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 286 integrations available for Agiloft and Newrelic.

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