Two-way sync
Changes in Active Directory or Vitally instantly reflect in both systems. No stale data, no manual imports.
Keep Active Directory and Vitally in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
A CRM and an identity system usually describe different populations. Vitally tracks customers, contacts, and the deals in motion; Active Directory governs who is allowed to sign in and what they can reach. Where the two meet is people. The reps who own records in Vitally are the same employees Active Directory provisions and disables, and when Active Directory also runs the login accounts for your product, the customers in Vitally are the same users Active Directory authenticates. Left unconnected, a departure in Active Directory leaves stale ownership sitting in Vitally, and a signup in Active Directory never reaches the account it belongs to.
Stacksync syncs Conversation, NPS Response, Custom Trait, Account in Vitally with Group memberships, Devices, Directory roles, Service principals & applications in Active Directory in real time and in both directions, matching on email or an external ID and mapping field by field. You decide which system owns which fields, and new users, role and group changes, deactivations, and account status move within seconds instead of waiting on a quarterly access review or a manual export.
Signup, account status, multi-factor enrollment, and last-login from Active Directory land on the matching contact or account in Vitally, so go-to-market teams see who has actually activated and who has gone dormant.
Membership of a directory group or an entitlement in Active Directory maps to fields in Vitally, such as product tier, plan, or internal team, so segmentation reflects real access rather than a manual guess.
A won or activated customer in Vitally can create or update the corresponding user or account in Active Directory, so provisioning starts from the CRM record instead of a separate ticket.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Active Directory objects | Vitally objects | How this pairing syncs | |
|---|---|---|---|
| Users User accounts in Entra ID and on-prem AD DS; synced two-way to create, update attributes, and enable or disable accounts. | User End users tied to accounts, including activity and custom traits. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Groups Security and Microsoft 365 groups; synced two-way including name, type, and owner, with membership tracked separately. | Account Core customer account records with health scores and lifecycle traits; created, updated, retrieved, and listed via the REST API. | Groups is specific to Active Directory and Account to Vitally — each maps to any object or custom field on the other side. | |
| Group memberships Member and owner links between users and groups; membership add/remove changes are surfaced by delta query. | Organization Parent organizations for hierarchical B2B account structures. | Group memberships is specific to Active Directory and Organization to Vitally — each maps to any object or custom field on the other side. | |
| Devices Registered and joined device objects; typically read into a database for inventory and compliance reporting. | Task CS tasks and follow-ups, readable and writable for workflow sync. | Devices is specific to Active Directory and Task to Vitally — each maps to any object or custom field on the other side. | |
| Directory roles Admin role assignments (directoryRole); read for access reviews and least-privilege governance. | Note Account and user notes captured by success teams. | Directory roles is specific to Active Directory and Note to Vitally — each maps to any object or custom field on the other side. | |
| Service principals & applications App registrations and enterprise apps; read-mostly for entitlement and license inventory. | Conversation Customer conversations logged in Vitally; activity objects include parent object details in the payload. | Service principals & applications is specific to Active Directory and Conversation to Vitally — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionActive Directory notifies Stacksync of record changes through webhook events. Microsoft Graph delta query (change tracking) for Users and Groups, plus change-notification subscriptions (webhooks) for near-real-time triggers.
DeliveryEach detected change is written to Vitally through its API, with automatic retries and rate-limit backoff.
DetectionVitally notifies Stacksync of record changes through webhook events. Incremental polling on updatedAt cursors.
DeliveryEach detected change is written to Active Directory through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Active Directory–Vitally connection.
Changes in Active Directory or Vitally instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Active Directory or Vitally data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Active Directory or Vitally record.
Track your Active Directory ⇄ Vitally sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Active Directory and Vitally.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Active Directory and Vitally with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Active Directory and Vitally objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Active Directory and Vitally: authenticate both systems, choose the objects to sync (such as Active Directory's Users and Groups), map fields visually, and changes propagate both ways in milliseconds — no code required.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Active Directory and Vitally records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Active Directory and Vitally connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Active Directory–Vitally integration in-house.
Yes — Stacksync ships production-grade connectors for both Active Directory and Vitally. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
Change detection on Active Directory: Microsoft Graph delta query (change tracking) for Users and Groups, plus change-notification subscriptions (webhooks) for near-real-time triggers; on-prem AD DS uses the DirSync control and uSNChanged polling. On Vitally: Incremental polling on updatedAt cursors; playbook-triggered webhooks can push events for near real-time updates. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
On the Vitally side: Conversation, NPS Response, Custom Trait, Account, plus custom fields where Vitally exposes them. On the Active Directory side: Group memberships, Devices, Directory roles, Service principals & applications. Stacksync auto-detects both schemas and converts types between the two systems.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 409 integrations available for Active Directory and Vitally.