Real-time
Two-way sync
Changes in Active Directory or Twilio instantly reflect in both systems. No stale data, no manual imports.
Security and identity ⇄ Business productivity
Active Directory to Twilio integration — real-time, two-way sync
Keep Active Directory and Twilio in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Active Directory and Twilio
Keep the users, groups, and profile details that Twilio and Active Directory share consistent in real time, so who can work in Twilio always matches who your directory in Active Directory says belongs there.
Active Directory is where a company records who its people are: their accounts, the groups and roles they hold, and the attributes attached to each one. Twilio is where a slice of those same people do their work, as agents, members, or seats, and every one of them needs a matching account with the right access. When a directory and a productivity tool are maintained by hand, someone added, moved, or offboarded in one becomes a stale entry in the other within the hour.
Stacksync syncs Flows, Usage Records, Messages, Messaging Services in Twilio with Service principals & applications, Organizational units, Organizational contacts, Users in Active Directory bi-directionally and in real time. A user created, renamed, moved between groups, or deactivated in either system updates the matching record in the other within seconds, with field-level mapping and conflict resolution in place of CSV uploads and nightly IT batch jobs.
That matters most at the edges of employment. When both systems agree on who has an account, which groups they belong to, and whether they are still active, granting access on day one and revoking it on the last day stops being a manual checklist that trails the directory.
Common use cases
- 01 Trigger outbound messages by writing rows to a synced database table instead of calling the Twilio API directly from application code.
- 02 Sync delivery and error statuses back into the system that initiated the send, so failed messages surface where the campaign lives.
- 03 Keep security-group memberships aligned with application entitlement tables so access reflects the right teams as they change.
- 04 Read Devices and service principals into a database for identity, asset, and license inventory across the tenant.
Common sync patterns
Provision access when someone joins
A user added to Active Directory, or moved into a group inside it, gets the matching account or membership created in Twilio, so a new hire can start working without a separate setup ticket.
Close access when someone leaves
When a user is disabled or removed in Active Directory, their account in Twilio is deactivated in step, so offboarding shuts down access everywhere instead of leaving a live login behind.
Keep profile attributes current
A person's name, email, department, manager, or phone number corrected in either system updates the other, so the productivity tool shows the same details the directory holds of record.
What you can sync between Active Directory and Twilio
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Active Directory objects | Twilio objects | How this pairing syncs | |
|---|---|---|---|
| Service principals & applications App registrations and enterprise apps; read-mostly for entitlement and license inventory. | Calls Voice call records with duration and outcome, commonly mirrored to support and sales systems. | Service principals & applications is specific to Active Directory and Calls to Twilio — each maps to any object or custom field on the other side. | |
| Organizational units On-prem AD DS containers (LDAP organizationalUnit) used to scope which users and groups a sync includes. | Incoming Phone Numbers Synced with incremental and full sync per the Stacksync docs. | Organizational units is specific to Active Directory and Incoming Phone Numbers to Twilio — each maps to any object or custom field on the other side. | |
| Organizational contacts Directory contact objects (orgContact); synced for shared address-book and CRM person records. | Outgoing Caller IDs Synced with incremental and full sync per the Stacksync docs. | Organizational contacts is specific to Active Directory and Outgoing Caller IDs to Twilio — each maps to any object or custom field on the other side. | |
| Users User accounts in Entra ID and on-prem AD DS; synced two-way to create, update attributes, and enable or disable accounts. | Accounts Synced with incremental and full sync per the Stacksync docs. | Users is specific to Active Directory and Accounts to Twilio — each maps to any object or custom field on the other side. | |
| Groups Security and Microsoft 365 groups; synced two-way including name, type, and owner, with membership tracked separately. | Roles Synced with incremental and full sync per the Stacksync docs. | Groups is specific to Active Directory and Roles to Twilio — each maps to any object or custom field on the other side. | |
| Group memberships Member and owner links between users and groups; membership add/remove changes are surfaced by delta query. | Addresses Synced with incremental and full sync per the Stacksync docs. | Group memberships is specific to Active Directory and Addresses to Twilio — each maps to any object or custom field on the other side. |
How changes propagate between Active Directory and Twilio
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Active Directory Twilio Sub-second propagation
DetectionActive Directory notifies Stacksync of record changes through webhook events. Microsoft Graph delta query (change tracking) for Users and Groups, plus change-notification subscriptions (webhooks) for near-real-time triggers.
DeliveryEach detected change is written to Twilio through its API, with automatic retries and rate-limit backoff.
Twilio Active Directory Sub-second propagation
DetectionTwilio notifies Stacksync of record changes through webhook events. Status callback webhooks per message and call, plus polling of resource lists for backfill.
DeliveryEach detected change is written to Active Directory through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Active Directory: Graph throttles by resource-unit cost per app per tenant in 10-second windows (about 3,500–8,000 units by tenant size); directory delta tokens expire after ~7 days.
What ships with Active Directory ⇄ Twilio
Connect Active Directory and Twilio for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Active Directory–Twilio connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Active Directory or Twilio data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Active Directory or Twilio record.
Observability
Monitoring
Track your Active Directory ⇄ Twilio sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Active Directory and Twilio.
How the Active Directory and Twilio connectors work
Active Directory
- Integration surface
- Microsoft Graph REST API (Entra ID / cloud) and LDAP/LDAPS (on-premises AD DS)
- Authentication
- OAuth 2.0 via the Microsoft identity platform — an app registration with application or delegated permissions (e.g. User.ReadWrite.All, Group.ReadWrite.All) and admin consent; on-prem AD DS uses a bound service account over LDAPS.
- Change detection
- Microsoft Graph delta query (change tracking) for Users and Groups, plus change-notification subscriptions (webhooks) for near-real-time triggers; on-prem AD DS uses the DirSync control and uSNChanged polling.
- Capabilities
- read · write · webhooks
- Rate limits
- Graph throttles by resource-unit cost per app per tenant in 10-second windows (about 3,500–8,000 units by tenant size); directory delta tokens expire after ~7 days.
Twilio
- Integration surface
- REST API (per-product APIs for Messaging, Voice, Conversations, Verify)
- Authentication
- Account SID + Auth Token (copied from Twilio Console Account Info and entered into the Stacksync Twilio connector)
- Change detection
- Status callback webhooks per message and call, plus polling of resource lists for backfill
- Capabilities
- read · write · webhooks
How it works
How to connect Active Directory to Twilio — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Active Directory and Twilio with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Active Directory
connected
Twilio
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Active Directory and Twilio objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Active Directory ⇄ TwilioCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Active Directory TwilioCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Active Directory and Twilio integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Active Directory and Twilio: authenticate both systems, choose the objects to sync (such as Active Directory's Service principals & applications and Organizational units), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Twilio: Status callbacks push each message through its delivery lifecycle (queued, sent, delivered, failed), so downstream systems can react per transition rather than polling. Active Directory: Microsoft Graph delta tokens for directory objects expire after about seven days; a sync paused longer must reinitialize with a full read. Stacksync's field mapping accounts for these differences between Active Directory and Twilio without custom code.
-
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Active Directory and Twilio records are not retained after a sync operation.
-
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Active Directory and Twilio connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Active Directory–Twilio integration in-house.
-
Yes — Stacksync ships production-grade connectors for both Active Directory and Twilio. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
-
Change detection on Active Directory: Microsoft Graph delta query (change tracking) for Users and Groups, plus change-notification subscriptions (webhooks) for near-real-time triggers; on-prem AD DS uses the DirSync control and uSNChanged polling. On Twilio: Status callback webhooks per message and call, plus polling of resource lists for backfill. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 451 integrations available for Active Directory and Twilio.
Popular · 7 of 451
-
Active Directory ⇄ ConnectWise -
Active Directory ⇄ Customer.io -
Active Directory ⇄ eClinicalWorks -
Twilio ⇄ Onelogin -
Twilio ⇄ Auth0 -
Twilio ⇄ Jumpcloud - Twilio ⇄ Azure Active Directory
No integrations match .
