Two-way sync
Changes in Active Directory or Infor CRM instantly reflect in both systems. No stale data, no manual imports.
Keep Active Directory and Infor CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
A CRM and an identity system usually describe different populations. Infor CRM tracks customers, contacts, and the deals in motion; Active Directory governs who is allowed to sign in and what they can reach. Where the two meet is people. The reps who own records in Infor CRM are the same employees Active Directory provisions and disables, and when Active Directory also runs the login accounts for your product, the customers in Infor CRM are the same users Active Directory authenticates. Left unconnected, a departure in Active Directory leaves stale ownership sitting in Infor CRM, and a signup in Active Directory never reaches the account it belongs to.
Stacksync syncs Activities, Campaigns, Custom entities, Accounts in Infor CRM with Devices, Directory roles, Service principals & applications, Organizational units in Active Directory in real time and in both directions, matching on email or an external ID and mapping field by field. You decide which system owns which fields, and new users, role and group changes, deactivations, and account status move within seconds instead of waiting on a quarterly access review or a manual export.
When someone is disabled in Active Directory, the matching user in Infor CRM is deactivated too, and the accounts, contacts, and deals they owned are flagged for reassignment, so nothing goes unattended after they leave.
Signup, account status, multi-factor enrollment, and last-login from Active Directory land on the matching contact or account in Infor CRM, so go-to-market teams see who has actually activated and who has gone dormant.
Membership of a directory group or an entitlement in Active Directory maps to fields in Infor CRM, such as product tier, plan, or internal team, so segmentation reflects real access rather than a manual guess.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Active Directory objects | Infor CRM objects | How this pairing syncs | |
|---|---|---|---|
| Users User accounts in Entra ID and on-prem AD DS; synced two-way to create, update attributes, and enable or disable accounts. | Tickets Service records synced with helpdesk and field service systems. | Users is specific to Active Directory and Tickets to Infor CRM — each maps to any object or custom field on the other side. | |
| Groups Security and Microsoft 365 groups; synced two-way including name, type, and owner, with membership tracked separately. | Activities Calls, meetings, and tasks synced for engagement reporting. | Groups is specific to Active Directory and Activities to Infor CRM — each maps to any object or custom field on the other side. | |
| Group memberships Member and owner links between users and groups; membership add/remove changes are surfaced by delta query. | Campaigns Marketing containers linked to leads and opportunities. | Group memberships is specific to Active Directory and Campaigns to Infor CRM — each maps to any object or custom field on the other side. | |
| Devices Registered and joined device objects; typically read into a database for inventory and compliance reporting. | Custom entities Deployment-specific objects added through the customizable entity model. | Devices is specific to Active Directory and Custom entities to Infor CRM — each maps to any object or custom field on the other side. | |
| Directory roles Admin role assignments (directoryRole); read for access reviews and least-privilege governance. | Accounts Company records matched against ERP customer masters in syncs. | Directory roles is specific to Active Directory and Accounts to Infor CRM — each maps to any object or custom field on the other side. | |
| Service principals & applications App registrations and enterprise apps; read-mostly for entitlement and license inventory. | Contacts Person records synced with marketing and support tools. | Service principals & applications is specific to Active Directory and Contacts to Infor CRM — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionActive Directory notifies Stacksync of record changes through webhook events. Microsoft Graph delta query (change tracking) for Users and Groups, plus change-notification subscriptions (webhooks) for near-real-time triggers.
DeliveryEach detected change is written to Infor CRM through its API, with automatic retries and rate-limit backoff.
DetectionStacksync polls Infor CRM for changes on an incremental schedule, reading only records changed since the previous pass. Polling on modified timestamps.
DeliveryEach detected change is written to Active Directory through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Active Directory–Infor CRM connection.
Changes in Active Directory or Infor CRM instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Active Directory or Infor CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Active Directory or Infor CRM record.
Track your Active Directory ⇄ Infor CRM sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Active Directory and Infor CRM.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Active Directory and Infor CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Active Directory and Infor CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Active Directory and Infor CRM: authenticate both systems, choose the objects to sync (such as Active Directory's Users and Groups), map fields visually, and changes propagate both ways in milliseconds — no code required.
On the Infor CRM side: Activities, Campaigns, Custom entities, Accounts, plus custom fields where Infor CRM exposes them. On the Active Directory side: Devices, Directory roles, Service principals & applications, Organizational units. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Active Directory and Infor CRM: Deactivation and record hand-off; Where Active Directory runs customer login accounts: identity on the customer record; Group and entitlement membership as CRM fields. When someone is disabled in Active Directory, the matching user in Infor CRM is deactivated too, and the accounts, contacts, and deals they owned are flagged for reassignment, so nothing goes unattended after they leave.
Active Directory: Microsoft Graph REST API (Entra ID / cloud) and LDAP/LDAPS (on-premises AD DS). Authentication: OAuth 2.0 via the Microsoft identity platform — an app registration with application or delegated permissions (e.g. User.ReadWrite.All, Group.ReadWrite.All) and admin consent; on-prem AD DS uses a bound service account over LDAPS. Infor CRM: REST-style SData API over the CRM entity model. Authentication: User credentials; Infor OS-managed authentication in cloud deployments. Stacksync manages authentication, retries, and rate limits on both sides.
Infor CRM: Its main differentiator is proximity to Infor's ERP ecosystem, so account and order context from the ERP is a common sync payload. Active Directory: Microsoft Graph delta tokens for directory objects expire after about seven days; a sync paused longer must reinitialize with a full read. Stacksync's field mapping accounts for these differences between Active Directory and Infor CRM without custom code.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 520 integrations available for Active Directory and Infor CRM.