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ERP / E-commerce · Two-way sync platform

Dynamics 365 F&O and Shipwire integration

Plan how Dynamics 365 F&O and Shipwire should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

  • Scope your workflow with an integration engineer
  • Review the systems, records, and updates you need

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Proposed workflow

Sales order process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving Dynamics 365 F&O Customer Invoices or Shipwire Orders needs a defined result in the other system.

  1. Start with Dynamics 365 F&O Customer Invoices and Shipwire Orders. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

Review records and field ownership

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between Dynamics 365 F&O and Shipwire
Dynamics 365 F&O recordShipwire recordRecord matchingField ownership
Customer InvoicesProposed record; confirm Stacksync object support.Business process handoffOrdersProposed record; confirm Stacksync object support.Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.Finance owns invoice posting; the order system supplies the approved commercial context.
Sales OrdersProposed record; confirm Stacksync object support.Record matchingOrdersProposed record; confirm Stacksync object support.Preserve both the order ID and stable line IDs. Allow one order to relate to several shipments or invoices.Decide which system approves the order and which can cancel or amend it after fulfillment begins.
Released ProductsProposed record; confirm Stacksync object support.Record matchingProductsProposed record; confirm Stacksync object support.Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys.Assign ownership for catalog content, price, and stock separately.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

Dynamics 365 F&O

Read and write support varies by record

Record types covered in the setup guide

Record typesCoverage and requirements
  • Standard entities
Requires account access and compatible change tracking. Confirm field permissions and sync direction.
  • Custom entities
Requires API exposure and compatible change tracking. Confirm field permissions and sync direction.

Read the Dynamics 365 F&O connector guide

Shipwire

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Orders
  • Products
  • Stock
  • Receivings
  • Returns
  • Purchase Orders
Confirm support for this record type and the direction you need.

Discuss Shipwire requirements

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits
Connection requirementDynamics 365 F&OShipwire
Integration interfaceOData REST endpoint over data entities, plus the Data Management Framework for batchREST API (v3)
AuthenticationOAuth via Microsoft sign-inConfirm the credentials, API plan, and permissions required for Shipwire.
Change detectionFull and incremental syncs use Dynamics change tracking where available; enable tracking on the selected entities.Confirm how Stacksync detects changes for this connector and the objects you need.
Read accessAvailable for supported recordsConfirm with Stacksync
Write accessAvailable for supported recordsConfirm with Stacksync

Enterprise controls

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Compliance and data transfers

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  • DPF US-EU-UK-CH

SSO & SCIM

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Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

Dynamics 365 F&O
Integration interface
OData REST endpoint over data entities, plus the Data Management Framework for batch
Authentication
OAuth via Microsoft sign-in: provide the D365 F&O environment URL, sign in with Microsoft credentials, and grant the Stacksync app consent (admin consent may be required — "Need admin approval for this app")
Change detection
Full and incremental syncs use Dynamics change tracking where available; enable tracking on the selected entities.
Read access
Available for supported records
Write access
Available for supported records
Setup requirements
  • Provide the Dynamics environment URL and authorize the Stacksync app with Microsoft sign-in; arrange administrator consent if required.
  • Enable change tracking for each selected entity and check whether changes in child tables are included.
Limitations to check
  • Some complex entities cannot enable change tracking. Primary-table tracking does not capture changes in child tables.
Technical documentation

Documentation reviewed 2026-09-15. Check the linked guides for current account and record requirements.

Dynamics 365 F&O setup guide
Shipwire
Integration interface
REST API (v3)
Authentication
Confirm the credentials, API plan, and permissions required for Shipwire.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the Shipwire account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Shipwire, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for Shipwire and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare Dynamics 365 F&O and Shipwire access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

Dynamics 365 F&O setup checklist
  • Provide the Dynamics environment URL and authorize the Stacksync app with Microsoft sign-in; arrange administrator consent if required.
  • Enable change tracking for each selected entity and check whether changes in child tables are included.

Setup guides: Authorize Dynamics 365 F\&O

Shipwire setup checklist
  • Identify the Shipwire account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Shipwire, including read/write support, authentication, and initial-load limits.
Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the Dynamics 365 F&O and Shipwire planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

Talk to an engineer · Review current pricing

Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Business process

Customer Invoices / Orders

Order-to-invoice handoff: Shipwire Orders provides context for Dynamics 365 F&O Customer Invoices. These are related records, not equivalent entities.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 F&O
Object support to establish
Shipwire
Object support to establish
Record identity
Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.
Field ownership
Finance owns invoice posting; the order system supplies the approved commercial context.

Fields to include

  • Source record reference
  • Destination record reference
  • Approved handoff state
  • Duplicate-detection key
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

References: Dynamics 365 F&O: Customer Invoices documentation

Record matching

Sales Orders / Orders

Compare whether Dynamics 365 F&O Sales Orders and Shipwire Orders describe the same sales order in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 F&O
Object support to establish
Shipwire
Object support to establish
Record identity
Preserve both the order ID and stable line IDs. Allow one order to relate to several shipments or invoices.
Field ownership
Decide which system approves the order and which can cancel or amend it after fulfillment begins.

Fields to include

  • Source order ID
  • Customer reference
  • Line references and quantities
  • Order status
  • Currency
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

References: Dynamics 365 F&O: Sales Orders documentation

Record matching

Released Products / Products

Compare whether Dynamics 365 F&O Released Products and Shipwire Products describe the same product or catalog item in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 F&O
Object support to establish
Shipwire
Object support to establish
Record identity
Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys.
Field ownership
Assign ownership for catalog content, price, and stock separately.

Fields to include

  • Source product ID
  • SKU or variant reference
  • Description
  • Unit of measure
  • Price-list reference
Record dependencies
Resolve units, variants, categories, and applicable price lists before order lines.
Validation
Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.
Recovery
Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

References: Dynamics 365 F&O: Released Products documentation

Record matching

On-hand Inventory / Stock

Compare whether Dynamics 365 F&O On-hand Inventory and Shipwire Stock describe the same inventory or stock position in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 F&O
Object support to establish
Shipwire
Object support to establish
Record identity
Identify stock by product/variant, location, and any lot or serial dimension; a product ID alone is insufficient.
Field ownership
Choose the stock authority and distinguish available, reserved, and physical quantities.

Fields to include

  • Product reference
  • Location reference
  • Quantity type
  • Quantity
  • As-of time
Record dependencies
Resolve product, unit, warehouse/location, and lot/serial references.
Validation
Test the same SKU in two locations, a reservation, and an older snapshot arriving late.
Recovery
Reconcile the latest stock position before retrying; do not apply an old absolute quantity after new movements.

References: Dynamics 365 F&O: On-hand Inventory documentation

Record matching

Purchase Orders / Purchase Orders

Compare whether Dynamics 365 F&O Purchase Orders and Shipwire Purchase Orders describe the same purchase order in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 F&O
Object support to establish
Shipwire
Object support to establish
Record identity
Retain purchase-order and line IDs together with the supplier and legal-entity context.
Field ownership
Keep procurement approval separate from receipt and payment states.

Fields to include

  • Source purchase-order ID
  • Supplier reference
  • Line references
  • Quantity
  • Approval status
Record dependencies
Resolve supplier, product, business unit, and delivery-location references before lines.
Validation
Test a partially received purchase order and an amendment after approval.
Recovery
Reconcile receipts already recorded before resubmitting an amended order.

References: Dynamics 365 F&O: Purchase Orders documentation

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Customer Invoices / Orders to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your Dynamics 365 F&O and Shipwire record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Customer Invoices / Orders, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider explicit orchestration for the Customer Invoices / Orders handoff.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery. Separate reading history from actions that send messages, grant access, or post transactions.

File or scheduled snapshot

Best fit
Consider for a one-time Dynamics 365 F&O / Shipwire migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Sales order process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Customer Invoices or Orders record needs a defined result in the other system.

  1. Start with Dynamics 365 F&O Customer Invoices and Shipwire Orders. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Sales order sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Sales Orders or Orders record needs a defined result in the other system.

  1. Start with Dynamics 365 F&O Sales Orders and Shipwire Orders. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Product or catalog item sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Released Products or Products record needs a defined result in the other system.

  1. Start with Dynamics 365 F&O Released Products and Shipwire Products. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve units, variants, categories, and applicable price lists before order lines.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.

If it fails: Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

Reconcile Dynamics 365 F&O business records with Shipwire

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: A finance-owned record in Dynamics 365 F&O needs operational visibility through Orders or Products.

  1. Select Customers or Vendors with the correct legal entity, period, and currency.
  2. Define a reporting relationship in Shipwire; do not equate customer records, ledger accounts, and posted transactions.
  3. Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.

Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.

If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Customer Invoices / Orders

Test case

Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Sales Orders / Orders

Test case

Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Released Products / Products

Test case

Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.

Expected result

The expected product or catalog item relationship is preserved with no duplicate action or unintended write.

On-hand Inventory / Stock

Test case

Test the same SKU in two locations, a reservation, and an older snapshot arriving late.

Expected result

The expected inventory or stock position relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated sales order change

Investigate

Inspect Dynamics 365 F&O Customer Invoices and Shipwire Orders, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Rejected or repeated sales order change

Investigate

Inspect Dynamics 365 F&O Sales Orders and Shipwire Orders, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Rejected or repeated product or catalog item change

Investigate

Inspect Dynamics 365 F&O Released Products and Shipwire Products, their IDs, and the destination error.

Next action

Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

A record type or update is unavailable

Investigate

Check the Dynamics 365 F&O and Shipwire connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between Dynamics 365 F&O and Shipwire

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

Dynamics 365 F&O Shipwire Direction requires confirmation

Detect changesFull and incremental syncs use Dynamics change tracking where available; enable tracking on the selected entities.

Apply updatesConfirm that Stacksync can create or update the records you need in Shipwire.

Shipwire Dynamics 365 F&O Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Dynamics 365 F&O.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Some complex entities cannot enable change tracking. Primary-table tracking does not capture changes in child tables.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
FAQ

Dynamics 365 F&O and Shipwire integration FAQ

Next step

Plan your integration with an engineer

Walk through your Dynamics 365 F&O and Shipwire records, field mappings, and requirements with an integration engineer.