Assemble approved evidence
Match the requested product and batch to existing approved documents and retain their source IDs and versions.
Nutrition and supplements

Configure a Genie to assemble approved product and batch documents for a specific nutrition customer request. This fits teams that repeatedly search sales messages, operational records, and controlled document repositories to answer the same evidence-heavy questions. The agent identifies the right sources and missing facts for review.
Finding the correct approved file requires manual checks of product, lot, version, and sharing permission across several systems.
Explore your process in a demo, or get our shared two-way sync architecture guide.
When this fits
Nutrition and supplement brands combining manufacturing, DTC, marketplaces, practitioner sales, and retail distribution.
Match the requested product and batch to existing approved documents and retain their source IDs and versions.
Flag incomplete lot references, draft documents, and sharing restrictions for the responsible owner.
The Genie reads the batch association, the approved document records, and the buyer's request across NetSuite, Postgres, and Gmail, then drafts a packet for review. Quality owns document approval, version, and sharing permission; the authorized reviewer releases anything external. The agent never certifies product quality, writes a COA, or substitutes a neighboring lot's file, and a draft document stays out of the proposed packet.
The process, end to end
A wholesale buyer requests a COA for a named batch. Sales knows the buyer, operations knows the batch relationship, and quality owns the approved file. A demo should show a correct match and a missing-document case, with the latter routed to quality rather than filled with a fabricated certificate.
Scope your implementation
Review current platform pricing alongside the records, volume, and actions in your process. Use your own operating baseline to evaluate the economics.
Explore your process in a demo, or get our shared two-way sync architecture guide.
From foundation to action
Keep shared customer, order, and operational records aligned, with clear field ownership.
Explore two-way sync 02Move approved work between systems, assign exceptions, and confirm the result.
Explore workflows 03Investigate cross-system questions, assemble the evidence, and prepare the next action.
Explore ai agents (genies) 04Connect trading-partner documents to operational records and exception handling.
Explore ediGo deeper
A buyer wants documents for one batch of powder: the Genie joins the sales sheet, the lot association, and quality's approved file into a packet a person signs off.
Two plausible COAs, one a newer draft, and a shortened lot code: the safe path holds both candidates, names the missing characters, and lets quality pick.
Explore all nutrition and supplements integration and automation guides ↗
No. It can identify the missing approved document and request it from the owner. It should not generate test results, certificates, or quality conclusions.
It stops short of picking a file. The Genie keeps the supplied text, lists the candidate documents it found with their version and approval state, and identifies the missing lot characters. A newer upload date or a similar filename does not settle the match. The case goes to quality with a narrow question: which approved document covers this batch? When the corrected lot code or document ID arrives, the Genie rechecks product, version, and sharing permission before the reviewer sees a revised packet.
Two-way sync between NetSuite and Postgres usually comes first, so the agent works from one consistent view of items, lots, and approved document records. Workflows then handle the handoffs around the request: routing a draft document to quality or a sharing restriction to the document owner. The Genie itself is the product this page describes, assembling approved evidence and preparing a reviewed response. EDI is separate and only matters when retailers exchange item numbers and pack configurations as documents.