Keep each record tied to its source ID. Use the references below to choose field owners and preserve relationships between records.
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Record matching
Customer / Customer
Compare whether NetSuite Customer and SuiteAnalytics Customer describe the same customer in your business.
Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.
- NetSuite
- Documented record · Read: ✅ Supported. Write: ✅ Supported.
- SuiteAnalytics
- Documented record · Read: ✅ Supported. Write: see guide.
- Record identity
- Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.
- Field ownership
- Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.
Fields to include
- Source customer ID
- Person/company classification
- Legal entity or business unit
- Destination identity reference
- Record dependencies
- Resolve person or company type, legal entity, business role, and any billing account before transactions.
- Validation
- Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
- Recovery
- Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.
References: NetSuite: Customer documentationSuiteAnalytics: Customer documentation
Customer identity
Customer / Contact
Before linking NetSuite Customer to SuiteAnalytics Contact, check whether the customer is an individual or a company. Match the correct record type in each system.
Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.
- NetSuite
- Documented record · Read: ✅ Supported. Write: ✅ Supported.
- SuiteAnalytics
- Documented record · Read: ✅ Supported. Write: see guide.
- Record identity
- Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.
- Field ownership
- Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.
Fields to include
- Source customer ID
- Person/company classification
- Legal entity or business unit
- Destination identity reference
- Record dependencies
- Resolve person or company type, legal entity, business role, and any billing account before transactions.
- Validation
- Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
- Recovery
- Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.
References: NetSuite: Customer documentationSuiteAnalytics: Contact documentation
Record matching
Invoice / Invoice
Compare whether NetSuite Invoice and SuiteAnalytics Invoice describe the same customer invoice in your business.
Use writable fields from the connected accounts. Read values from read-only fields without writing changes back to them, and define deletion handling separately.
- NetSuite
- Documented record · ✅ Supported
- SuiteAnalytics
- Documented record · ✅ Supported
- Record identity
- Retain the invoice ID, issuer/legal entity, and original order reference; invoice numbers alone may overlap.
- Field ownership
- The financial system owns posting and accounting treatment. A posted invoice may need a credit or adjustment process instead of an overwrite.
Fields to include
- Source invoice ID
- Customer or supplier reference
- Line totals
- Currency
- Posting/payment status
- Record dependencies
- Resolve the customer or supplier, account codes, tax, currency, and accounting period before posting.
- Validation
- Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.
- Recovery
- Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.
References: NetSuite: Invoice documentationSuiteAnalytics: Invoice documentation
Record matching
Vendor Bill / Vendor Bill
Compare whether NetSuite Vendor Bill and SuiteAnalytics Vendor Bill describe the same supplier bill in your business.
Use writable fields from the connected accounts. Read values from read-only fields without writing changes back to them, and define deletion handling separately.
- NetSuite
- Documented record · ✅ Supported
- SuiteAnalytics
- Documented record · ✅ Supported
- Record identity
- Retain the supplier-bill ID, supplier, legal entity, and document reference; distinguish it from a customer invoice.
- Field ownership
- Accounts payable owns approval and posting; a supplier bill is not an accounts-receivable invoice.
Fields to include
- Source bill ID
- Supplier reference
- Entity
- Line amounts and currency
- Approval/posting state
- Record dependencies
- Resolve supplier, expense/account codes, entity, currency, and accounting period before bill lines.
- Validation
- Test a duplicate supplier document number in another entity, a partially paid bill, and a closed period.
- Recovery
- Verify whether the bill was approved or posted before retrying; use the approved adjustment process for posted bills.
References: NetSuite: Vendor Bill documentationSuiteAnalytics: Vendor Bill documentation
Business process
Sales Order / Invoice
Order-to-invoice handoff: NetSuite Sales Order provides context for SuiteAnalytics Invoice. These are related records, not equivalent entities.
Use writable fields from the connected accounts. Read values from read-only fields without writing changes back to them, and define deletion handling separately.
- NetSuite
- Documented record · ✅ Supported
- SuiteAnalytics
- Documented record · ✅ Supported
- Record identity
- Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.
- Field ownership
- Finance owns invoice posting; the order system supplies the approved commercial context.
Fields to include
- Source record reference
- Destination record reference
- Approved handoff state
- Duplicate-detection key
- Record dependencies
- Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
- Validation
- Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.
- Recovery
- Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.
References: NetSuite: Sales Order documentationSuiteAnalytics: Invoice documentation
Business process
Sales Order / Item Fulfillment
Order-to-fulfillment handoff: NetSuite Sales Order provides context for SuiteAnalytics Item Fulfillment. These are related records, not equivalent entities.
Use writable fields from the connected accounts. Read values from read-only fields without writing changes back to them, and define deletion handling separately.
- NetSuite
- Documented record · ✅ Supported
- SuiteAnalytics
- Documented record · ✅ Supported
- Record identity
- Link the order and selected line IDs to separate fulfillment IDs; allow split shipments.
- Field ownership
- The fulfillment owner decides when an approved order can ship and how cancellations are handled.
Fields to include
- Source record reference
- Destination record reference
- Approved handoff state
- Duplicate-detection key
- Record dependencies
- Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
- Validation
- Test partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.
- Recovery
- Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.
References: NetSuite: Sales Order documentationSuiteAnalytics: Item Fulfillment documentation