Customer sync test
Planning example. Stacksync support for the required connection and record operations needs a technical review.
Starting event: A change to the selected Accounts or Customers record needs a defined result in the other system.
- Start with Microsoft Dynamics 365 Accounts and Oracle Fusion ERP Customers. Use the record-matching and field-ownership rules from your mapping worksheet.
- Resolve person or company type, legal entity, business role, and any billing account before transactions.
- Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.
Expected result: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
If it fails: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.
Customer sync test
Planning example. Stacksync support for the required connection and record operations needs a technical review.
Starting event: A change to the selected Contacts or Customers record needs a defined result in the other system.
- Start with Microsoft Dynamics 365 Contacts and Oracle Fusion ERP Customers. Use the record-matching and field-ownership rules from your mapping worksheet.
- Resolve person or company type, legal entity, business role, and any billing account before transactions.
- Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.
Expected result: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
If it fails: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.
Customer invoice sync test
Planning example. Stacksync support for the required connection and record operations needs a technical review.
Starting event: A change to the selected Quotes, Orders & Invoices or Receivables Invoices record needs a defined result in the other system.
- Start with Microsoft Dynamics 365 Quotes, Orders & Invoices and Oracle Fusion ERP Receivables Invoices. Use the record-matching and field-ownership rules from your mapping worksheet.
- Resolve the customer or supplier, account codes, tax, currency, and accounting period before posting.
- Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.
Expected result: Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.
If it fails: Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.
Reconcile Oracle Fusion ERP business records with Microsoft Dynamics 365
This is an evaluation scenario; connector and operation support require confirmation.
Starting event: A finance-owned record in Oracle Fusion ERP needs operational visibility through Accounts or Contacts.
- Select Suppliers or Customers with the correct legal entity, period, and currency.
- Define a reporting relationship in Microsoft Dynamics 365; do not equate customer records, ledger accounts, and posted transactions.
- Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.
Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.
If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.