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ERP / Accounting and finance · Two-way sync platform

Dynamics 365 F&O and Workday integration

Plan how Dynamics 365 F&O and Workday should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

  • Scope your workflow with an integration engineer
  • Review the systems, records, and updates you need

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Proposed workflow

Customer invoice sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving Dynamics 365 F&O Customer Invoices or Workday Customers and Invoices needs a defined result in the other system.

  1. Start with Dynamics 365 F&O Customer Invoices and Workday Customers and Invoices. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Resolve the customer or supplier, account codes, tax, currency, and accounting period before posting.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.

Review records and field ownership

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between Dynamics 365 F&O and Workday
Dynamics 365 F&O recordWorkday recordRecord matchingField ownership
Customer InvoicesProposed record; confirm Stacksync object support.Record matchingCustomers and InvoicesProposed record; confirm Stacksync object support.Retain the invoice ID, issuer/legal entity, and original order reference; invoice numbers alone may overlap.The financial system owns posting and accounting treatment. A posted invoice may need a credit or adjustment process instead of an overwrite.
Sales OrdersProposed record; confirm Stacksync object support.Business process handoffCustomers and InvoicesProposed record; confirm Stacksync object support.Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.Finance owns invoice posting; the order system supplies the approved commercial context.
VendorsProposed record; confirm Stacksync object support.Record matchingSuppliersProposed record; confirm Stacksync object support.Use the supplier ID within its business entity; a supplier name may occur in several subsidiaries.Assign responsibility for approved supplier details; restrict changes to payment instructions to the business approval process.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

Dynamics 365 F&O

Read and write support varies by record

Record types covered in the setup guide

Record typesCoverage and requirements
  • Standard entities
Requires account access and compatible change tracking. Confirm field permissions and sync direction.
  • Custom entities
Requires API exposure and compatible change tracking. Confirm field permissions and sync direction.

Read the Dynamics 365 F&O connector guide

Workday

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Workers
  • Organizations
  • Positions
  • Compensation
  • Time Off and Absence
  • Payroll Results
Confirm support for this record type and the direction you need.

Discuss Workday requirements

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits
Connection requirementDynamics 365 F&OWorkday
Integration interfaceOData REST endpoint over data entities, plus the Data Management Framework for batchSOAP Workday Web Services (WWS), a REST API, and Reports-as-a-Service (RaaS) endpoints for custom reports
AuthenticationOAuth via Microsoft sign-inConfirm the credentials, API plan, and permissions required for Workday.
Change detectionFull and incremental syncs use Dynamics change tracking where available; enable tracking on the selected entities.Confirm how Stacksync detects changes for this connector and the objects you need.
Read accessAvailable for supported recordsConfirm with Stacksync
Write accessAvailable for supported recordsConfirm with Stacksync

Enterprise controls

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Explore security controls

Compliance and data transfers

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  • SOC 2 Type II
  • ISO 27001
  • HIPAA BAA
  • GDPR
  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

Dynamics 365 F&O
Integration interface
OData REST endpoint over data entities, plus the Data Management Framework for batch
Authentication
OAuth via Microsoft sign-in: provide the D365 F&O environment URL, sign in with Microsoft credentials, and grant the Stacksync app consent (admin consent may be required — "Need admin approval for this app")
Change detection
Full and incremental syncs use Dynamics change tracking where available; enable tracking on the selected entities.
Read access
Available for supported records
Write access
Available for supported records
Setup requirements
  • Provide the Dynamics environment URL and authorize the Stacksync app with Microsoft sign-in; arrange administrator consent if required.
  • Enable change tracking for each selected entity and check whether changes in child tables are included.
Limitations to check
  • Some complex entities cannot enable change tracking. Primary-table tracking does not capture changes in child tables.
Technical documentation

Documentation reviewed 2026-09-15. Check the linked guides for current account and record requirements.

Dynamics 365 F&O setup guide
Workday
Integration interface
SOAP Workday Web Services (WWS), a REST API, and Reports-as-a-Service (RaaS) endpoints for custom reports
Authentication
Confirm the credentials, API plan, and permissions required for Workday.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the Workday account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Workday, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for Workday and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare Dynamics 365 F&O and Workday access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

Dynamics 365 F&O setup checklist
  • Provide the Dynamics environment URL and authorize the Stacksync app with Microsoft sign-in; arrange administrator consent if required.
  • Enable change tracking for each selected entity and check whether changes in child tables are included.

Setup guides: Authorize Dynamics 365 F\&O

Workday setup checklist
  • Identify the Workday account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Workday, including read/write support, authentication, and initial-load limits.
Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the Dynamics 365 F&O and Workday planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

Talk to an engineer · Review current pricing

Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Record matching

Customer Invoices / Customers and Invoices

Compare whether Dynamics 365 F&O Customer Invoices and Workday Customers and Invoices describe the same customer invoice in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 F&O
Object support to establish
Workday
Object support to establish
Record identity
Retain the invoice ID, issuer/legal entity, and original order reference; invoice numbers alone may overlap.
Field ownership
The financial system owns posting and accounting treatment. A posted invoice may need a credit or adjustment process instead of an overwrite.

Fields to include

  • Source invoice ID
  • Customer or supplier reference
  • Line totals
  • Currency
  • Posting/payment status
Record dependencies
Resolve the customer or supplier, account codes, tax, currency, and accounting period before posting.
Validation
Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.
Recovery
Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.

References: Dynamics 365 F&O: Customer Invoices documentation

Business process

Sales Orders / Customers and Invoices

Order-to-invoice handoff: Dynamics 365 F&O Sales Orders provides context for Workday Customers and Invoices. These are related records, not equivalent entities.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 F&O
Object support to establish
Workday
Object support to establish
Record identity
Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.
Field ownership
Finance owns invoice posting; the order system supplies the approved commercial context.

Fields to include

  • Source record reference
  • Destination record reference
  • Approved handoff state
  • Duplicate-detection key
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

References: Dynamics 365 F&O: Sales Orders documentation

Record matching

Vendors / Suppliers

Compare whether Dynamics 365 F&O Vendors and Workday Suppliers describe the same supplier or vendor in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 F&O
Object support to establish
Workday
Object support to establish
Record identity
Use the supplier ID within its business entity; a supplier name may occur in several subsidiaries.
Field ownership
Assign responsibility for approved supplier details; restrict changes to payment instructions to the business approval process.

Fields to include

  • Source supplier ID
  • Legal name
  • Entity reference
  • Payment terms
  • Active status
Record dependencies
Resolve business-unit and payment-term references before purchasing transactions.
Validation
Test a supplier shared across subsidiaries and an inactive supplier referenced by an open bill.
Recovery
Review rejected supplier changes before retrying dependent bills; do not reactivate a supplier merely to make a write pass.

References: Dynamics 365 F&O: Vendors documentation

Record matching

General Journal Entries / Journal Entries

Compare whether Dynamics 365 F&O General Journal Entries and Workday Journal Entries describe the same journal or ledger entry in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 F&O
Object support to establish
Workday
Object support to establish
Record identity
Retain journal ID and line IDs within the legal entity and accounting period.
Field ownership
The ledger owns posting approval and period controls; an integration should not treat a posted journal as an ordinary editable row.

Fields to include

  • Source journal ID
  • Account references
  • Debit/credit amounts
  • Entity
  • Accounting period
Record dependencies
Resolve chart-of-account, currency, entity, and dimension references before lines.
Validation
Verify balanced debits and credits, dimension requirements, and rejection for a closed period.
Recovery
Reconcile posting status and use the finance-approved reversal or adjustment process instead of replaying a posted entry.

References: Dynamics 365 F&O: General Journal Entries documentation

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Customer Invoices / Customers and Invoices to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Retain the invoice ID, issuer/legal entity, and original order reference; invoice numbers alone may overlap. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your Dynamics 365 F&O and Workday record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Customer Invoices / Customers and Invoices, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider explicit orchestration for the Sales Orders / Customers and Invoices handoff.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery. Separate reading history from actions that send messages, grant access, or post transactions.

File or scheduled snapshot

Best fit
Consider for a one-time Dynamics 365 F&O / Workday migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Customer invoice sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Customer Invoices or Customers and Invoices record needs a defined result in the other system.

  1. Start with Dynamics 365 F&O Customer Invoices and Workday Customers and Invoices. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve the customer or supplier, account codes, tax, currency, and accounting period before posting.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.

If it fails: Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.

Sales order process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Sales Orders or Customers and Invoices record needs a defined result in the other system.

  1. Start with Dynamics 365 F&O Sales Orders and Workday Customers and Invoices. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Supplier or vendor sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Vendors or Suppliers record needs a defined result in the other system.

  1. Start with Dynamics 365 F&O Vendors and Workday Suppliers. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve business-unit and payment-term references before purchasing transactions.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a supplier shared across subsidiaries and an inactive supplier referenced by an open bill.

If it fails: Review rejected supplier changes before retrying dependent bills; do not reactivate a supplier merely to make a write pass.

Worker lifecycle planning for Workday and Dynamics 365 F&O

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: A worker joins, moves, or leaves in Workday; a downstream process in Dynamics 365 F&O needs the approved context.

  1. Identify the worker and employment record represented by Workers or Suppliers. Retain effective dates and organizational scope.
  2. Determine what Customers or Vendors represents: an operational task, a user identity, or a reporting row. Define a relationship; do not map these records as if they were the employee itself.
  3. Require the process owner to approve any access, payroll, or account action and assign an exception owner.

Expected result: Rehires and concurrent assignments keep distinct employment context; delayed updates do not reverse a newer effective state.

If it fails: Inspect employment identity and effective dates before retrying the downstream action.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Customer Invoices / Customers and Invoices

Test case

Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.

Expected result

The expected customer invoice relationship is preserved with no duplicate action or unintended write.

Sales Orders / Customers and Invoices

Test case

Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Vendors / Suppliers

Test case

Test a supplier shared across subsidiaries and an inactive supplier referenced by an open bill.

Expected result

The expected supplier or vendor relationship is preserved with no duplicate action or unintended write.

General Journal Entries / Journal Entries

Test case

Verify balanced debits and credits, dimension requirements, and rejection for a closed period.

Expected result

The expected journal or ledger entry relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated customer invoice change

Investigate

Inspect Dynamics 365 F&O Customer Invoices and Workday Customers and Invoices, their IDs, and the destination error.

Next action

Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.

Rejected or repeated sales order change

Investigate

Inspect Dynamics 365 F&O Sales Orders and Workday Customers and Invoices, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Rejected or repeated supplier or vendor change

Investigate

Inspect Dynamics 365 F&O Vendors and Workday Suppliers, their IDs, and the destination error.

Next action

Review rejected supplier changes before retrying dependent bills; do not reactivate a supplier merely to make a write pass.

A record type or update is unavailable

Investigate

Check the Dynamics 365 F&O and Workday connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between Dynamics 365 F&O and Workday

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

Dynamics 365 F&O Workday Direction requires confirmation

Detect changesFull and incremental syncs use Dynamics change tracking where available; enable tracking on the selected entities.

Apply updatesConfirm that Stacksync can create or update the records you need in Workday.

Workday Dynamics 365 F&O Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Dynamics 365 F&O.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Some complex entities cannot enable change tracking. Primary-table tracking does not capture changes in child tables.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
FAQ

Dynamics 365 F&O and Workday integration FAQ

Next step

Plan your integration with an engineer

Walk through your Dynamics 365 F&O and Workday records, field mappings, and requirements with an integration engineer.