Reads reach billing a day late
Most AMI pipelines batch interval data to SAP S/4HANA overnight. Customer service answers usage questions off yesterday's numbers and disputes pile up before billing even has the read.
Stacksync streams interval consumption from your AMI head-end into SAP S/4HANA, Oracle Fusion ERP, or the billing engine within seconds, two-way, and pushes rate plan and account changes back to the meter data system.
Interval data moves from the meter through the head-end, the MDM, and the billing engine, and each hop adds lag and a chance to drop a read. Here is where revenue leaks.
Most AMI pipelines batch interval data to SAP S/4HANA overnight. Customer service answers usage questions off yesterday's numbers and disputes pile up before billing even has the read.
When a read is missing the billing engine estimates, then a true-up reverses it next cycle. Estimates anger customers and force manual rebills that the call center eats.
A retried head-end push or a replayed file can post the same interval twice. Without idempotency the account is overcharged and finance closes the month chasing the adjustment.
Every tool Stacksync replaces is one fewer vendor, one fewer bill, one fewer integration to maintain.
Changes made in one platform automatically update across all connected systems in real time, eliminating data silos and reducing errors.
Stop building brittle API scripts. With Stacksync, you can trigger complex automated workflows using simple SQL commands.
Expose every enterprise system to your agents through a single MCP layer. Claude, ChatGPT and Gemini get production-grade tools without custom glue code.
Handle massive traffic spikes without losing a single event. Queues buffer your data during surges, ensuring strict ordering and reliable delivery.
Interact with your CRM, ERP, and payment tools as if they were just another table in your database. Say goodbye to rate limits and complex API documentation.
Transform legacy EDI complexity into simple database interactions. Stacksync automatically parses incoming EDI documents directly into your database tables.
Stacksync ships pre-built two-way connectors for the AMI head-ends, MDM, ERP billing, and analytics that meter-to-cash runs through, with idempotent writes and replay.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
How fast does a meter read reach billing?
Within seconds when the AMI head-end pushes events; otherwise 1-60s on a configurable poll. Interval data lands in SAP S/4HANA or your billing engine well before the next cycle, not on a nightly extract.
How do you stop the same interval from being billed twice?
Every write is idempotent, keyed on meter ID plus interval timestamp. A retried head-end push or replayed file updates the existing read instead of posting a duplicate charge.
Can you cut down on estimated reads?
Yes. Because reads stream in near real time, the billing engine has actual intervals before it would otherwise estimate, so true-ups and rebills drop sharply.
Does account and rate data flow back to the meter system?
Yes. Rate plan, move-in/move-out, and account changes sync from the ERP back to the MDM and head-end two-way, so both sides stay aligned.