Breaches surface in a dashboard the next day
Most teams find missed milestones in a morning report pulled from Snowflake. Ops can't intervene on a load that's already late and the customer found out first.
Watch delivery milestones across project44, FourKites, and your TMS, and the instant one slips, fire PagerDuty for ops, email the customer, and post a credit memo in NetSuite automatically.
An SLA breach is only useful the second it happens. By the time it shows up in a report, the customer already knows and the credit is already overdue.
Most teams find missed milestones in a morning report pulled from Snowflake. Ops can't intervene on a load that's already late and the customer found out first.
When an SLA is missed, the credit memo in NetSuite is filed by hand, if at all. Margin leaks on the ones that slip and disputes pile up on the ones that don't.
A single notification can't serve both. Ops needs a PagerDuty page to act now; the customer needs a calm email. Bolting one onto the other satisfies neither.
Every tool Stacksync replaces is one fewer vendor, one fewer bill, one fewer integration to maintain.
Changes made in one platform automatically update across all connected systems in real time, eliminating data silos and reducing errors.
Stop building brittle API scripts. With Stacksync, you can trigger complex automated workflows using simple SQL commands.
Expose every enterprise system to your agents through a single MCP layer. Claude, ChatGPT and Gemini get production-grade tools without custom glue code.
Handle massive traffic spikes without losing a single event. Queues buffer your data during surges, ensuring strict ordering and reliable delivery.
Interact with your CRM, ERP, and payment tools as if they were just another table in your database. Say goodbye to rate limits and complex API documentation.
Transform legacy EDI complexity into simple database interactions. Stacksync automatically parses incoming EDI documents directly into your database tables.
Stacksync ships pre-built two-way connectors for the visibility, ERP, and alerting systems SLA monitoring spans, with real-time triggers and replay.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
How quickly does a breach trigger an action?
In real time. The moment a milestone from project44 or your TMS passes its threshold, the workflow fires, sub-second, no waiting on a scheduled report.
Can ops and customers get different notifications?
Yes. One breach fans out to multiple channels: a PagerDuty page for ops, a branded email for the customer, and a Slack note for the account team, each with its own rules.
Do you automate the credit memo?
Yes. When an SLA is missed, the workflow posts a credit memo in NetSuite against your tiered credit rules, so margin recovery never depends on someone remembering.
Can we define SLAs per customer or lane?
Yes. Custom SLA definitions, per-customer thresholds, and lane-specific rules configure without code and evaluate against live milestone data.