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Real-time incident sync, both ways
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Incident-to-ticket sync
one status, everywhere

Sync PagerDuty incidents and GitHub issues with Jira, Zendesk, and customer notifications in real time, two-way, so engineering, support, and the customer all read the same status without anyone copy-pasting.

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Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Where incident updates fall out of sync

Three reasons incident status never lines up.

An incident lives in PagerDuty, the fix in GitHub, the customer view in Zendesk. Each tool tracks it separately, so status drifts the moment things move fast.

01 - Manual relay

Support quotes a status that's already old

On-call resolves an incident in PagerDuty but support is still telling customers it's open in Zendesk. The relay is human and lossy, so the customer hears the wrong thing.

LATENCY
02 - Looping updates

A two-way sync that echoes itself

Mirror a PagerDuty status to Jira and back without loop detection and one update ping-pongs forever. Without field-level rules, comments and states overwrite each other on the bounce.

CONFLICT POLICY
03 - Dropped notifications

The fix ships, the customer never hears

GitHub closes the issue but the Zendesk reply and status-page update never fire. When the notification step fails with no replay, the customer is left chasing a resolved incident.

RELIABILITY
PLATFORM

Six products. One Platform.
Replace many legacy vendors.

Every tool Stacksync replaces is one fewer vendor, one fewer bill, one fewer integration to maintain.

Start building now

Two-way sync

Changes made in one platform automatically update across all connected systems in real time, eliminating data silos and reducing errors.

Replaces:
Heroku Connect and Salesforce Data 360
Heroku Connect Salesforce Data 360

Workflow automation

Stop building brittle API scripts. With Stacksync, you can trigger complex automated workflows using simple SQL commands.

Replaces:
Workato and Boomi

AI Agents

Expose every enterprise system to your agents through a single MCP layer. Claude, ChatGPT and Gemini get production-grade tools without custom glue code.

Natively available in:
Claude and ChatGPT and Gemini
Claude ChatGPT Gemini

Event queues

Handle massive traffic spikes without losing a single event. Queues buffer your data during surges, ensuring strict ordering and reliable delivery.

Replaces:
Kafka and Amazon SQS and Confluent
Kafka Amazon SQS

Database hosting

Interact with your CRM, ERP, and payment tools as if they were just another table in your database. Say goodbye to rate limits and complex API documentation.

Replaces:
AWS RDS and Self-hosted databases
AWS RDS Self-hosted databases

EDI

Transform legacy EDI complexity into simple database interactions. Stacksync automatically parses incoming EDI documents directly into your database tables.

Replaces:
SPS Commerce and TrueCommerce
Start building now
Connectors

Every tool an incident touches, on one sync.

Stacksync ships pre-built two-way connectors for the alerting, issue-tracking, support, and notification tools incidents flow through, with loop detection, conflict policies, and replay.

Alerting & monitoring
05
  • PagerDuty
  • Datadog
  • Slack
  • Twilio
  • SendGrid
Issue tracking
05
  • GitHub
  • GitLab
  • Jira
  • Atlassian
  • Microsoft 365
Support & customers
05
  • Zendesk
  • Intercom
  • Salesforce
  • HubSpot
  • Segment
Databases & warehouse
05
  • Postgres
  • MySQL
  • MongoDB
  • Snowflake
  • BigQuery
Custom Jira fields, PagerDuty incident metadata, and your own status taxonomy are first-class, no scripting required.
Browse all 1,000+ connectors
SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

How do you stop status from going stale across tools?

Two-way sync mirrors state in real time, so a PagerDuty resolve updates the Jira issue and Zendesk ticket in seconds. Support quotes the live status, not a human relay.

How do you prevent sync loops between systems?

Loop detection and field-level conflict policies stop a mirrored update from echoing back. Each field has a source-of-truth rule, so comments and states merge instead of ping-ponging.

Do customer notifications fire reliably?

Yes. The notification step queues and retries, and every event is replayable. If a Zendesk reply or status update fails, it sends once the system is back, so customers stay informed.

Can we map our own status and severity fields?

Yes. Custom Jira fields, PagerDuty severities, and your own status taxonomy map in the visual mapper alongside standard fields and sync the same way.

Coworkers laughing in front of a laptop in a casual office setting

Stop relaying incident status by hand.
One live status across every tool.

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