The risk score lands after it ships
Signifyd flags an order, but the score reaches Shopify after the warehouse already picked it. The fraudulent package is in transit and the chargeback is a foregone conclusion.
An AI Genie reads risk scores from Stripe Radar and Signifyd, weighs order context, and pushes an approve, hold, or review verdict to Shopify and Salesforce in real time before the warehouse picks a single item.
Fraud scores are only useful before the package ships. When the signal lands after fulfillment, in the wrong system, or with no judgment applied, you eat the chargeback. Here's where it breaks.
Signifyd flags an order, but the score reaches Shopify after the warehouse already picked it. The fraudulent package is in transit and the chargeback is a foregone conclusion.
Stripe Radar returns a gray-zone score and a human reads order history, email age, and shipping mismatch by hand. Reviews back up for hours and good customers wait.
An order is canceled for fraud in the payment tool, but Salesforce still shows it as a happy customer. Support upsells a fraudster and the next order sails through.
Every tool Stacksync replaces is one fewer vendor, one fewer bill, one fewer integration to maintain.
Changes made in one platform automatically update across all connected systems in real time, eliminating data silos and reducing errors.
Stop building brittle API scripts. With Stacksync, you can trigger complex automated workflows using simple SQL commands.
Expose every enterprise system to your agents through a single MCP layer. Claude, ChatGPT and Gemini get production-grade tools without custom glue code.
Handle massive traffic spikes without losing a single event. Queues buffer your data during surges, ensuring strict ordering and reliable delivery.
Interact with your CRM, ERP, and payment tools as if they were just another table in your database. Say goodbye to rate limits and complex API documentation.
Transform legacy EDI complexity into simple database interactions. Stacksync automatically parses incoming EDI documents directly into your database tables.
Stacksync ships pre-built two-way connectors for the risk engines, storefronts, CRMs, and fulfillment tools a fraud decision spans, so a Genie can read signals and write verdicts in real time.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
What does the Genie actually decide on its own?
It reads Stripe Radar and Signifyd scores alongside order context, applies your thresholds, and assigns approve, hold, or review. Clear cases auto-resolve; only true gray-zone orders route to a human.
Is the decision made before fulfillment starts?
Yes. The verdict writes to Shopify and the warehouse in real time at checkout, so a held order never reaches ShipBob's pick queue and the chargeback is prevented, not absorbed.
Does the verdict reach the CRM and support?
Every decision syncs two-way to Salesforce and Gorgias in real time, so support sees the fraud flag before they reply and the customer record reflects the true risk state.
Can we keep a human in the loop and tune the thresholds?
Yes. You set the score bands that auto-approve versus route to review, and every Genie decision is logged and replayable, so analysts audit and retune without rebuilding the flow.