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Customer health signals
on every record

A Stacksync Genie rolls up product usage from Postgres, support load from Zendesk, and billing from Stripe into one health score that writes back onto every Salesforce account in real time.

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from Mulesoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
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Migrated from Celigo
Where health scores go wrong

Three reasons your health score lies.

A real health read needs product, support, and finance signals together, fresh. Most scores see one source, late, with no judgement applied.

01 - Siloed inputs

A score built on one signal misses the churn

A model that only sees product usage rates a quiet-but-paying account healthy while it stacks Zendesk tickets and misses an invoice. The score looks green right up to the cancel.

DATA QUALITY
02 - Stale rollups

The CSM sees last week's health

Batch jobs recompute the score nightly or weekly. By the time a CSM opens the Salesforce record, a spike in tickets or a failed payment hasn't moved the number yet.

LATENCY
03 - No reasoning

A number with no why behind it

A bare 62 tells the CSM nothing about what to do. Without an agent weighing the inputs and explaining the drop, the score gets ignored as noise.

IDENTITY
PLATFORM

Six products. One Platform.
Replace many legacy vendors.

Every tool Stacksync replaces is one fewer vendor, one fewer bill, one fewer integration to maintain.

Start building now
Start building now
Connectors

Every signal that feeds health, on one record.

Stacksync ships pre-built two-way connectors for the product databases, help desks, billing systems, and CRMs a Genie reads to score health, with masking and replay.

Product & analytics
05
  • Postgres
  • MySQL
  • MongoDB
  • Segment
  • Datadog
Support & comms
05
  • Zendesk
  • Intercom
  • Slack
  • Twilio
  • SendGrid
Billing & finance
05
  • Stripe
  • Chargebee
  • Recurly
  • NetSuite
  • QuickBooks
CRM & warehouse
05
  • Salesforce
  • HubSpot
  • Snowflake
  • BigQuery
  • Databricks
Custom Salesforce score fields, Zendesk satisfaction data, and your own usage tables are first-class, no scripting required.
Browse all 1,000+ connectors
SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

What signals go into the health score?

The Genie weighs product usage from Postgres, ticket volume and CSAT from Zendesk, and billing status from Stripe together, so the score reflects all three instead of one siloed input.

How fresh is the score on the CRM record?

Real-time. As usage, tickets, or invoices change, the Genie recomputes and writes the score back to Salesforce in seconds, so the CSM never reads a week-old number.

Does the score explain itself?

Yes. The Genie writes a short reason with the number, flagging the ticket spike or failed payment driving the drop, so the CSM acts on a why, not a bare figure.

Can we tune the scoring logic and fields?

Yes. Score weights, thresholds, and the custom Salesforce fields they write to are configurable, and map in the visual mapper alongside your standard account fields.

Coworkers laughing in front of a laptop in a casual office setting

Stop scoring health on one signal.
A real-time score on every account.