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Care plan compliance
before the gap widens

Genie agents watch care-plan adherence across Epic, Cerner, and pharmacy data, detect missed steps as they happen, and trigger outreach through Twilio or your patient app in real time so patients stay on plan.

Adopted by fast-scaling companies moving mission-critical data in real time

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Where care plans quietly fail

Three reasons adherence gaps go unnoticed.

Catching a missed refill or skipped follow-up means correlating signals across systems no one watches together. By the time a human notices, the patient is already off track.

01 - No signal

Missed steps live in separate systems

A skipped refill sits in pharmacy data, a missed visit in Epic, a stalled task in the portal. With nobody correlating them, the adherence gap never becomes a single alert.

DATA QUALITY
02 - Reactive outreach

Outreach starts after the readmission

Teams run adherence reports monthly and call patients who already lapsed. The intervention lands long after the moment it could have kept the patient on plan.

LATENCY
03 - Blanket reminders

Everyone gets the same generic nudge

Without per-patient judgment, outreach is one-size-fits-all. The patient who needs a call gets a text, and the alerts blur into noise that nobody acts on.

IDENTITY
PLATFORM

Six products. One Platform.
Replace many legacy vendors.

Every tool Stacksync replaces is one fewer vendor, one fewer bill, one fewer integration to maintain.

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Start building now
Connectors

Every signal a care plan emits, watched on one platform.

Stacksync ships pre-built connectors for the EHRs, pharmacy, and outreach systems adherence spans, so Genie agents correlate signals and trigger the right outreach in real time.

EHR & clinical
05
  • Epic
  • Cerner
  • athenahealth
  • eClinicalWorks
  • NextGen Healthcare
Pharmacy & data
05
  • Surescripts
  • Redox
  • HL7v2
  • FHIR R4
  • Veeva
Outreach & messaging
05
  • Twilio
  • SendGrid
  • Salesforce
  • Slack
  • Microsoft 365
Analytics & records
05
  • Snowflake
  • BigQuery
  • Postgres
  • MongoDB
  • Oracle DB
Custom care-plan steps, adherence thresholds, and per-patient outreach rules are first-class, no scripting required.
Browse all 1,000+ connectors
SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

How does the agent know a patient is off plan?

Genie agents correlate refill, visit, and task signals across Epic, pharmacy, and the portal in real time, then flag a gap the moment the pattern breaks, not at the monthly report.

What outreach does it trigger?

The agent picks the channel per patient, an app push, a Twilio SMS, or a call task for staff, based on the gap and the patient's history, instead of a blanket reminder to everyone.

Does this work in real time?

Yes. Signals are processed as they arrive, sub-second on event sources and 1–60s on polled ones, so outreach fires while it can still keep the patient on plan.

Is the agent's decision auditable for compliance?

Yes. Every detected gap, the signals behind it, and the outreach it triggered are logged with timestamps and replayable, so you can show how each PHI-driven action was made.

Coworkers laughing in front of a laptop in a casual office setting

Stop finding gaps too late.
Close them in real time.