Missed steps live in separate systems
A skipped refill sits in pharmacy data, a missed visit in Epic, a stalled task in the portal. With nobody correlating them, the adherence gap never becomes a single alert.
Genie agents watch care-plan adherence across Epic, Cerner, and pharmacy data, detect missed steps as they happen, and trigger outreach through Twilio or your patient app in real time so patients stay on plan.
Catching a missed refill or skipped follow-up means correlating signals across systems no one watches together. By the time a human notices, the patient is already off track.
A skipped refill sits in pharmacy data, a missed visit in Epic, a stalled task in the portal. With nobody correlating them, the adherence gap never becomes a single alert.
Teams run adherence reports monthly and call patients who already lapsed. The intervention lands long after the moment it could have kept the patient on plan.
Without per-patient judgment, outreach is one-size-fits-all. The patient who needs a call gets a text, and the alerts blur into noise that nobody acts on.
Every tool Stacksync replaces is one fewer vendor, one fewer bill, one fewer integration to maintain.
Changes made in one platform automatically update across all connected systems in real time, eliminating data silos and reducing errors.
Stop building brittle API scripts. With Stacksync, you can trigger complex automated workflows using simple SQL commands.
Expose every enterprise system to your agents through a single MCP layer. Claude, ChatGPT and Gemini get production-grade tools without custom glue code.
Handle massive traffic spikes without losing a single event. Queues buffer your data during surges, ensuring strict ordering and reliable delivery.
Interact with your CRM, ERP, and payment tools as if they were just another table in your database. Say goodbye to rate limits and complex API documentation.
Transform legacy EDI complexity into simple database interactions. Stacksync automatically parses incoming EDI documents directly into your database tables.
Stacksync ships pre-built connectors for the EHRs, pharmacy, and outreach systems adherence spans, so Genie agents correlate signals and trigger the right outreach in real time.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
How does the agent know a patient is off plan?
Genie agents correlate refill, visit, and task signals across Epic, pharmacy, and the portal in real time, then flag a gap the moment the pattern breaks, not at the monthly report.
What outreach does it trigger?
The agent picks the channel per patient, an app push, a Twilio SMS, or a call task for staff, based on the gap and the patient's history, instead of a blanket reminder to everyone.
Does this work in real time?
Yes. Signals are processed as they arrive, sub-second on event sources and 1–60s on polled ones, so outreach fires while it can still keep the patient on plan.
Is the agent's decision auditable for compliance?
Yes. Every detected gap, the signals behind it, and the outreach it triggered are logged with timestamps and replayable, so you can show how each PHI-driven action was made.