Customer reporting workflow
Starting event: A change to the selected Proposed customer table in Amazon DynamoDB (choose its name) or Business Partners record needs a defined result in the other system.
- Start with Amazon DynamoDB Proposed customer table in Amazon DynamoDB (choose its name) and SAP Business One Business Partners. Use the record-matching and field-ownership rules from your mapping worksheet.
- Resolve person or company type, legal entity, business role, and any billing account before transactions.
- Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.
Expected result: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
If it fails: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.
Customer invoice reporting workflow
Starting event: A change to the selected Proposed customer invoice table in Amazon DynamoDB (choose its name) or A/R Invoices record needs a defined result in the other system.
- Start with Amazon DynamoDB Proposed customer invoice table in Amazon DynamoDB (choose its name) and SAP Business One A/R Invoices. Use the record-matching and field-ownership rules from your mapping worksheet.
- Resolve the customer or supplier, account codes, tax, currency, and accounting period before posting.
- Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.
Expected result: Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.
If it fails: Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.
Sales order reporting workflow
Starting event: A change to the selected Proposed sales order table in Amazon DynamoDB (choose its name) or Sales Orders record needs a defined result in the other system.
- Start with Amazon DynamoDB Proposed sales order table in Amazon DynamoDB (choose its name) and SAP Business One Sales Orders. Use the record-matching and field-ownership rules from your mapping worksheet.
- Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
- Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.
Expected result: Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.
If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.
Reconcile SAP Business One business records with Amazon DynamoDB
Starting event: A finance-owned record in SAP Business One needs operational visibility through Items.
- Select Business Partners or Items with the correct legal entity, period, and currency.
- Define a reporting relationship in Amazon DynamoDB; do not equate customer records, ledger accounts, and posted transactions.
- Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.
Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.
If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.